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Wawel Luxury Apartments by Amstra

4.0 star property
4-star apartment near Main Market Square

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Photo gallery for Wawel Luxury Apartments by Amstra

Luxury Apartment, 1 Bedroom, Balcony | In-room dining
Luxury Apartment, 1 Bedroom, Balcony
Luxury Apartment, 1 Bedroom, Balcony | Balcony
Interior
Luxury Apartment, 1 Bedroom

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Free WiFi
  • Outdoor Space
  • 24/7 front desk

Explore the area

View in a map
Plac na Groblach 5, Kraków, Lesser Poland, 31-101
  • Place, Royal Road
    ‪5 min walk‬
  • Place, Main Market Square
    ‪8 min walk‬
  • Place, Wawel Castle
    ‪9 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪30 min drive‬

Room options

View all photos for Luxury Apartment, 1 Bedroom, Balcony

Luxury Apartment, 1 Bedroom, Balcony

Luxury Apartment, 1 Bedroom, Balcony

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Luxury Apartment, 1 Bedroom, Balcony, Garden View

Luxury Apartment, 1 Bedroom, Balcony, Garden View

Luxury Apartment, 1 Bedroom, Balcony, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, Balcony

Studio, Balcony

Studio, Balcony

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Luxury Apartment, 1 Bedroom

Luxury Apartment, 1 Bedroom

Luxury Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Comfort Suite, Balcony

Comfort Suite, Balcony | Living area

Comfort Suite, Balcony

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the area

Kraków

Kraków City Centre stay.Within a 10-minute walk of this Kraków City Centre apartment, you'll find Main Market Square and Royal Road. Planty Park and Kraków Philharmonic are also within half a mile (1 km).
View more Apartments in KrakówOpens in a new window

What's nearby

  • Planty Park - 2 min walk - 0.2 km
  • Wawel Cathedral - 5 min walk - 0.4 km
  • Royal Road - 5 min walk - 0.4 km
  • Main Market Square - 8 min walk - 0.7 km
  • Wawel Castle - 9 min walk - 0.8 km

Getting around

  • Turowicza Station - 6 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop - 6 min drive
  • John Paul II - Balice Airport (KRK) - 29 min drive

Restaurants

  • ‪NapNap Cafe - ‬4 min walk
  • ‪Kult Cafe - ‬2 min walk
  • ‪KROMA - ‬3 min walk
  • ‪Liberty Cafe - ‬4 min walk
  • ‪Restauracja Pod Smoczą Jamą - ‬3 min walk

About this property

Wawel Luxury Apartments by Amstra

4-star apartment near Main Market Square
Wawel Luxury Apartments by Amstra offers its guests tour/ticket assistance and a garden. Public spaces have free WiFi. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

This 4-star Kraków apartment is smoke free.

  • 7 guestrooms or units
  • Front desk (24 hours)
  • Tour and ticket information
  • Garden
  • No smoking on site
Wawel Luxury Apartments by Amstra offers 7 accommodations with coffee/tea makers and irons/ironing boards. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Kitchen

  • Coffee/tea maker
  • Full-sized refrigerator/freezer

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Outdoor areas

  • Garden

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Iron/ironing board
  • No housekeeping service
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 7 units
  • Garden

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: PLN 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PLN 120 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International.

Property is also known as

Wawel Luxury Apartments Amstra Krakow
Wawel Luxury Apartments Amstra
Wawel Luxury Amstra Krakow
Wawel Luxury Amstra
Wawel Luxury Apartments Amstra Apartment Krakow
Wawel Luxury Apartments Amstra Apartment
Wawel Apartments By Amstra
Wawel Luxury Apartments by Amstra Kraków
Wawel Luxury Apartments by Amstra Apartment
Wawel Luxury Apartments by Amstra Apartment Kraków

Frequently asked questions

How close is Wawel Luxury Apartments by Amstra to the airport?

Wawel Luxury Apartments by Amstra is 9.1 mi (29-min drive) away from the John Paul II - Balice Airport (KRK) airport, the closest popular airport to the property.

Does Wawel Luxury Apartments by Amstra have an airport shuttle?

Wawel Luxury Apartments by Amstra offers an airport shuttle 24 hours a day, for a charge of PLN 120 per vehicle, one way.

Does Wawel Luxury Apartments by Amstra offer free breakfast?

Wawel Luxury Apartments by Amstra does not offer free breakfast.

Is there a casino at Wawel Luxury Apartments by Amstra?

No, there is no casino at this apartment.

What time is check-in at Wawel Luxury Apartments by Amstra?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Wawel Luxury Apartments by Amstra?

Free parking is not available at this apartment.

Does Wawel Luxury Apartments by Amstra have a pool?

Wawel Luxury Apartments by Amstra does not have a pool.

Does Wawel Luxury Apartments by Amstra have a spa?

There are no spa services available at this apartment.

How close is Wawel Luxury Apartments by Amstra to downtown Kraków?

Wawel Luxury Apartments by Amstra is 0.4 mi away from Kraków.

Wawel Luxury Apartments by Amstra Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 35 out of 80 reviews
Rating 8 - Good. 25 out of 80 reviews
Rating 6 - Okay. 9 out of 80 reviews
Rating 4 - Poor. 8 out of 80 reviews
Rating 2 - Terrible. 3 out of 80 reviews

8.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities
We didnt even get in cause they didnt have our reservation in books. Even when it was confirmed. Of course staff didnt speak English at all.
Stayed 7 nights in Aug 2019
Verified

2/10 Terrible

Annika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

VIKTIGT!

Det var ingen som kom och mötte upp oss med nyckel så vi fick snabbt boka ett annat boende som jag har kvitton på och vill att tillbaka för utlägget
Stayed 6 nights in Jul 2019
Verified

8/10 Good

Jacek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Great location. Many good restaurants around, short walk old market and castle. More communication on how to collect keys would make checkin pleasant experience. We wasted at least 40mins on walking around to find their office. Advice : get soap to bathroom
Stayed 1 night in Apr 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Have stayed at this apartment block over the last 5 years. The first 3 years it was superb! The first time I stayed I was met with the Keys and there was a small bottle of wine with a welcome card from the Amstra team, Unfortunately last year I was met with the keys to the apartment plus a charge for cleaning 50 Zloty.This year I was sent a text on arriving in Krakow with an address to pick up the Keys before heading to Apartment. Plus the 50 Zloty charge Not ideal when you have heavy luggage to haul.The service used to be Exceptional, Sadly no more!! Still love Poland and its people!!
Stayed 4 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Allt var bra förutom att personalen inte kunde engelska. och städningen var inte på topp
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Salva

Liked: Cleanliness, amenities, property conditions & facilities
Apartamento muy espacioso, en muy buen estado y bien equipados. Repeteríamos.
Stayed 4 nights in Dec 2018
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Apartment was not as advertised, completely different to the pictures shown on Expedia for what I paid for. Poor communication from hotel, turned up to check in location stated on booking confirmation- was told over the phone I was in the wrong place and that I had to come to the main office. They then proceeded to hang up the phone and I spent the next 30 minutes stood on the street attempting to call the company. Eventually 45 minutes later I found the office. Apartment was clean, however shower door didn’t shut properly so water went all over the bathroom. The shower had almost no power to it which didn’t matter because we had lukewarm water for the entire stay- not ideal when it’s -1 degrees outside and you want to warm up. Just to top it off the heating didn’t work properly so the apartment went from being a sweat box to a freezer every five minutes. I wouldn’t recommend this apartment to anyone. Service was poor and the standard of hotel minimal
Stayed 4 nights in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the market square and felt very secure. Staff were also friendly and happy to help
Stayed 4 nights in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
la struttura è esattamente come appare nelle foto, quindi molto pulita e confortevole, la posizione in cui si trova la struttura è ottima a meno di 500 mt dal castello del wawel, quindi dal centro, l'unica nota negativa è che nessuno ti dice che all'arrivo in struttura, non c'è nessuno ad aspettarti per consegnarti le chiavi dell'appartamento/camera, che il personale all'ingresso non parla inglese e che quindi diventa tutto un pò complicato. fortunatamente x noi al nostro arrivo c'era un signore in portineria (gentilissimo) che pur non parlando inglese è riuscito comunque ad aiutarci e a metterci in comunicazione con l'ufficio dove si va a ritirare le chiavi che si trova praticamente girando in torno al palazzo, dove ci attendevano x la consegna delle chiavi. l'ufficio è aperto h24 e il personale parla inglese. La ragazza che abbiamo trovato noi è stata molto carina e ci ha dato tutte le informazioni di cui avevamo bisogno anche per quanto riguarda gli spostamenti in città.
Stayed 3 nights in Nov 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Huoneiston yleiskunto heikko.Sänky aivan hirveä.Saavuimme klo 1 yöllä.Avaimen hakeminen hankalaa,ja info varsin vajaavaista.Päästiin asuntoon,todellinen pettymys,jos on annettu ymmärtää "luxury",tässä sitä ei todellakaan ole kuin nimessä markkinointi mielessä.Väsymys painoi ja uni olisi maittanut,nukkuminen ei onnistunut koska sänky täysin kelvoton.Keskellä sänkyä iso kuoppa johon kumpikin meistä valui,aivan mahdottomuus nukkua!!! Palautin avaimen,ei pahoittelua,ei välittämistä saatika hyvitystä!!!
Stayed 4 nights in Oct 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely not what you see in the photos...

Dirty - hair in the shower, dusty bathroom and stained walls and stained mattress. Broken air conditioning, blinds and window treatments hanging off the wall, under stocked kitchen items (2 glasses?!) and only one hand towel - not bath towel, bathmat or kitchen dishcloth. Terrible check in process, went to the address, they had no idea who I was. Had to call the hotel and walk to the main office to collect the keys with all my luggage. Rude staff, very dismissive, very disappointing accommodation when I was finally able to get access. Other people’s clothes and socks left in the wardrobe. Main light isn’t working in the entrance and nobody came to respond and fix anything during my stay.
Stayed 3 nights in Sep 2018
Verified

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant experience clean quiet apartment nice food for breakfast friendly service
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Value for money!!

The apartment was lovely, very quiet area and perfect for a short break!
Stayed 4 nights in Sep 2018
Verified

8/10 Good

lynda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

An excellent private apartment near the castle

When we finally got to our apartment it was excellent however the company that leases the apartments could do with a lot of improvement. They didn’t have any apartments ready for us despite confirming our booking the day before. The building where the office for collecting the keys isn’t signposted at all with their details. Our apartment wasn’t cleaned while we were there either and we were only given 2 towels. No mats to step out of the shower and no complimentary soap. However the apartment itself was top quality. Only 5 minutes walk from the main square and was fully equipped with kitchen utensils, a microwave, fridge and dishwasher and a washing machine in the private hall outside. I felt very secure as the building was key code entry and had 24 hour security.
Stayed 5 nights in Sep 2018
Verified

4/10 Poor

jay

Disliked: Room comfort

Basic amenities and misleading as luxury apartment

We did not meet representative at first on arrival, but met very kind gentleman who spoke polish and phoned and organised representative to meet us. concierge spoke no English but very nice gentleman. No starter pack on flat or no water. No instructions or map for city. This was an open plan basic apartment,studio but misleading as titled as one bedroom apartment. It had one double bed and sofa bed in lounge , which was separated from bed by half glass partition. Double bed was small and with very poor mattress that led to back stiffness. No side table or lamps. Bathroom at the other end of half bedroom! Balcony very spacious but no chairs or table. Kitchen under equipped and no microwave. Bathroom lacked drainage and so after shower,water was accumulated. We could not operate Tv. Apartment representative was very courteous with good English but could not do anything for our issues. We eventually got relocated next day to another very nice apartment.
Stayed 3 nights in Aug 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

spacious apartment close to city amneties

Good kitchenette and bathroom. shower was quite good. Breakfast was delivered every morning at 8.30am . Basic for vegetarians No restaurant. Super market was close by. Staff did not speak English at the store. No hand towels in the bathroom. washing machine worked well. Drying was easier at the balcony. we paid 90 Zolty on arrival for cleaning and tax. No daily cleaning. Can get cleaning done for 70 or 80 Zolty per day. Air condition was very poor. we had to keep the balcony door open at night also. Though complained, nothing happened. No English TV. WIFI was good. for halal food, there was not any close by.
Stayed 3 nights in Aug 2018
Verified

4/10 Poor

Anne-Christine

Disliked: Property conditions & facilities, room comfort

Ingen luksus

Ingen reception, der var ingen p-plads da vi kom, dårlig morgenmad som blev leverer i en papkasse, ingen rengøring under opholdet, meget billig indretning, hang ledninger ud af vægen flere steder, ingen køkkenredskaber til at lave mad, selvom der var køkken mm.
Stayed 5 nights in Jul 2018
Verified

4/10 Poor

Robert

Liked: Cleanliness

What a difference a year Makes!!

When I arrived to pick up the keys to the apartment I was met by a lady with a " Chip and Pin machine" stating that there are now additional charges for Cleaning and Maintenance!! When I last stayed at the apartments 16 months ago there was a bottle of Prosecco and a welcome note from the Amstra team.(NO CHARGES) What a difference a year makes. very disappointing.The Apartment unlike my last stay did not have a Washing Machine, Also an Iron, but NO board. bizarre. otherwise it was fine.and a wonderful stay in beautiful Krakow.
Stayed 4 nights in Jul 2018
Verified

8/10 Good

Timo

Liked: Cleanliness, property conditions & facilities, room comfort

Hyvä sijainti hotellilla

Hotelli sijainniltaan loistava ja rauhallinen. Ei keskustan mökää ja sai olla kaikessa rauhassa.
Stayed 4 nights in Jul 2018
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

Apartamento perfecto, ubicado en el centro y estancia a la altura de hoteles de 4 y 5 estrellas, todas las comodidades, incluyendo parking.
Verified

6/10 Okay

Coral

City break

Basic - all you need for a city break. We paid for a balcony but had no chairs or table in order for us to sit out. Comfort - was ok, room was warm and the shower was pretty good. WiFi - good. Breakfast was ok considering it’s delivered in a box. (Continental) We didn’t use the kitchen area but it’s there if you need it, microwave and hob. Fridge and dishwasher. Staff very responsive to emails (as they are never around) - security guards don’t really acknowledge you. Would stay again - nothing special but reasonable price.
Stayed 4 nights in Mar 2018
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Good location, room ok however a lot of minor jobs need fixing within the room. Very confusing upon arrival, as we arrived around midnight the reception door was locked by a code, lucky we was let in by the security guard however he didn’t speak any English. We then rang the number on a notice and someone came to show us to the room. Also when checking out the apartment was very confusing to find the office to leave our bags as our flight were only later on in the day. Communication between the customers and company need to be a lot better and a lot more professional.
Stayed 4 nights in Mar 2018
Verified

6/10 Okay

Tess

Liked: Property conditions & facilities

Close to the River side

It was dissapointing that the Bathroom door can`t be Close. Somebody came to fix but doesn`t have tools with him. Went to get things he can use but never came back while we were there`. We Have to tie the door with a string everytime we needed to use the bathroom. Sofa bed wasn`t prepared or ready. Front desk is open 24 hrs. but can`t get any Information from anyone who was on duty. ( coudn`t speak or understand English.; We have to call the main Office with our own private phone for any thing that is needed e.g towels, toilett paper.
Stayed 4 nights in Sep 2017
Verified

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The apartment was in an excellent location.

We were met at reception area and taken to the apartment. Everything was explained to us.
Stayed 14 nights in Jun 2017
Verified

10/10 Excellent

MPSS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MItt i centrum

Nära till allt. Nära till allt. Nära till allt. Nära till allt.
Stayed 7 nights in Jun 2017