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Holiday Inn Express Luzern - Kriens by IHG

3.0 star property
3-star hotel near Chapel Bridge

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Photo gallery for Holiday Inn Express Luzern - Kriens by IHG

Free buffet breakfast on weekdays
Exterior
Property amenity
Exterior
Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
  • Parking available

Explore the area

View in a map
Am Mattenhof 16, Kriens, LU, 6010
  • Place, Messe Luzern
    ‪3 min walk‬
  • Place, Chapel Bridge
    ‪4 min drive‬
  • Place, Swiss Transportation Museum
    ‪8 min drive‬

Room options

View all photos for Standard Room (with Free Breakfast)

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard Room (with Free Breakfast)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed (Free Breakfast)

Standard Room, 1 Queen Bed with Sofa bed (Free Breakfast)

Standard Room, 1 Queen Bed with Sofa bed (Free Breakfast)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed (Free Breakfast)

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed (Free Breakfast)

9.2 out of 10
Wonderful
(22 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds (Pet Friendly, Free Breakfast)

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds (Pet Friendly, Free Breakfast)

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed with Sofa bed, Mountain View (Free Breakfast)

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Suite, 1 Double Bed with Sofa bed, Mountain View (Free Breakfast)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the area

Kriens

In Kriens .You'll find Chapel Bridge and Lucerne Town Hall within 3 miles (5 km) of this hotel. Also, KKL Lucerne is within 3 miles (5 km) and Swiss Transportation Museum is within 6 miles (10 km).

What's nearby

  • Messe Luzern - 3 min walk - 0.3 km
  • Chapel Bridge - 4 min drive - 3.5 km
  • Lucerne Town Hall - 4 min drive - 4.5 km
  • KKL Lucerne - 4 min drive - 3.8 km
  • Swiss Transportation Museum - 8 min drive - 5.9 km

Getting around

  • Hergiswil Station - 6 min drive
  • Stans Station - 10 min drive
  • Zurich Airport (ZRH) - 65 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Molini Pizza - ‬20 min walk
  • ‪Bäckerei Hug - ‬2 min walk
  • ‪Café Tacuba - ‬19 min walk
  • ‪El Imposible Roasters GmbH - ‬10 min walk

About this property

Holiday Inn Express Luzern - Kriens by IHG

3-star hotel near Chapel Bridge
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays. A computer station is on site and WiFi is free in public spaces.

A business center and 3 meeting rooms are available. A 24-hour fitness center, a terrace, and a vending machine are also featured at Holiday Inn Express Luzern - Kriens by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Kriens hotel is smoke free.

  • 160 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Express Luzern - Kriens by IHG offers 160 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Smart televisions come with premium satellite channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Exterior
ibis Styles Luzern
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.0 out of 5, Very good, 1,002 reviews
The price is CA $162
CA $176 total
includes taxes & fees
Jan 30 - Jan 31
ibis Styles Luzern

Property amenities

Family friendly

  • In-room sofa bed
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (CHF 25 per night)
  • Covered self parking on site (CHF 25 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Portable shower seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Smart TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CHF 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CHF 25 per night
  • Nearby parking fee: CHF 25 per night(164 ft away; open 24 hours)
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Holiday Inn Express Luzern Kriens Hotel
Holiday Inn Express Luzern Kriens
Inn Express Luzern Kriens
Holiday Inn Express Luzern
Express Luzern Kriens By Ihg
Holiday Inn Express Luzern Kriens
Holiday Inn Express Luzern Kriens by IHG
Holiday Inn Express Luzern Kriens an IHG Hotel
Holiday Inn Express Luzern - Kriens by IHG Hotel
Holiday Inn Express Luzern - Kriens by IHG Kriens
Holiday Inn Express Luzern - Kriens by IHG Hotel Kriens

Holiday Inn Express Luzern - Kriens by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 314 out of 574 reviews
Rating 8 - Good. 194 out of 574 reviews
Rating 6 - Okay. 38 out of 574 reviews
Rating 4 - Poor. 18 out of 574 reviews
Rating 2 - Terrible. 10 out of 574 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

KENNETH R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place excellent breakfast
Stayed 1 night in Oct 2025

8/10 Good

Hui Hoon

Stayed 4 nights in Sep 2025

6/10 Okay

PU

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is close to bus stop and local train station, but it is far from downtown and major attractions. We have visited many cities in Switzerland, holiday inn is the only one to check travelers passports. Lucerne city gives tourists free pass for public transportations. It would be nice if holiday inn could have sent emails or texts informing its guests so that they did not have to buy the tickets to the hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and modern. The staff was friendly and professional. It is a 2 minute walk to the train station. The hotel gives you a discount train pass for the whole area, good for trains and buses. The pass also gives you a 10% discount for Mount Pilatus train ride. Morning breakfasts are included. It is a great place to stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

ANDRES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near transportation but its not in the city
Stayed 3 nights in Sep 2025

10/10 Excellent

Prasenjit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During our recent Europe Trip we stayed here for 6 nights and had a wonderful experience. Check-in & Staff: Smooth check-in process, very welcoming and cordial front desk team. They listened carefully to our requests and fulfilled them right away. Location: The main USP of this hotel is its location. This hotel is just 3-mins of walk from the nearest train station (Kriens Mattenhof) which is the 2nd stop from the Luzern main train station. Surrounded by multiple fast-food restaurants (McDonalds, Subway), with Migros (Swiss Grocery Chain) right across the street. The area felt very safe. Breakfast: Breakfast was a highlight every morning, with a wide variety of items to choose from. Options included bread, butter & jams, cereals, croissants, green salads, fruit cocktail, assorted meats (turkey, pepperoni, pork sausage), scrambled & boiled eggs, coffee, milk, different juices, whole fruits, yogurt, pancake, and oats. Something for everyone! Room & Cleanliness: Spacious, modern, and very clean rooms. The entire hotel feels new and well-maintained. The hotel allowed our luggages in the storage on the check-out day which made our travel very convenient, and we didn't have to pay the locker charges in the station. Overall Experience: Great stay, perfect mix of convenience, comfort, and hospitality. Highly recommended—definitely a 10/10 stay!
Stayed 5 nights in Sep 2025

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and easy to approach. Breakfast was delicious, I love their cheese.
Stayed 4 nights in Aug 2025

10/10 Excellent

Dhineth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, walking distance to train station. Easy to get to Lucerne. Great view of Mount Pilatus from our room.
Stayed 7 nights in Aug 2025

10/10 Excellent

Balamurugan

Stayed 2 nights in Aug 2025

8/10 Good

Shirali

Stayed 2 nights in Aug 2025

10/10 Excellent

Alexander Shui-Chong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Sharon

Travelled with family
Disliked: Staff & service, amenities
The ok side: Good location near train, the staff in the breakfast (2 amazing waitresses), clean, close parking, breakfast was good and complimentary The NOT ok: The front desk were not nice at all, they give you the feeling that they do not like to serve you or answer your questions. The air condition is not good, when I called the front desk said that it is what it is and if I want to get a fan I should come over and take it. Bottom line, we won’t come again although I have it average
Stayed 1 night in Jul 2025

10/10 Excellent

Lakshmi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quiet and safe property and easy access
Stayed 2 nights in Jul 2025

8/10 Good

Tarek

Stayed 1 night in Jul 2025

10/10 Excellent

Sorin

Travelled with family
Liked: Amenities, property conditions & facilities
Great breakfast. Nice clean and quiet hotel w/ convenient access to train. Friendly staff. Would definitely recommend staying here to anyone.
Stayed 2 nights in Jul 2025

10/10 Excellent

Yesha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
good place to stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Parmveer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! The staff is friendly, and the hotel is conveniently located near the train station. They provided us with a guest card, which offered discounts on museums, activities, and train travel.
Stayed 2 nights in Jun 2025

4/10 Poor

Abdul Rehman

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
The night staff on the night of June 28 was terrible.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sravanthi, Leander

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean and accessible to train station. The staff is very helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Liset

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and convienient
Stayed 4 nights in Jun 2025

10/10 Excellent

Kevin, New Tecumseth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although property updated and nearly new, you either took train (free pass from hotel) into old city center or drove yourself. Parking is extra and a bit steep at 25 chf per night. Easy on and off major hwy.
Stayed 2 nights in Jun 2025

10/10 Excellent

DEREK

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay with a modern beautiful room & excellent breakfast. Free train only 5 minutes away to go to old part of city. It takes only 4 minutes to get there.
Stayed 2 nights in Jun 2025

6/10 Okay

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel if you are coming from abroad but for Swiss citizens its OK
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025