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Hotel Pilatus Kulm

3.5 star property
3.5-star hotel near Chapel Bridge

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Photo gallery for Hotel Pilatus Kulm

Exterior
Reception
Superior Triple Room, Mountain View
2 restaurants, breakfast, lunch served; local and international cuisine
Junior Double or Twin Room, Mountain View, Corner

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Parking available
  • Laundry
  • Housekeeping
  • Pet-friendly

Explore the area

Map
Schlossweg 1, Kriens, 6010
  • Chateau Guetsch
    ‪4 min drive‬
  • Chapel Bridge
    ‪5 min drive‬
  • KKL Lucerne
    ‪5 min drive‬

Room options

View all photos for Junior Double or Twin Room, Mountain View, Corner

Junior Double or Twin Room, Mountain View, Corner

Junior Double or Twin Room, Mountain View, Corner

  • Mountain view
  • 46 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Triple Room, Mountain View

Superior Triple Room, Mountain View

Superior Triple Room, Mountain View

  • Mountain view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | View from room

Superior Double or Twin Room

  • Mountain view
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Kriens

In Kriens .You'll find Messe Luzern and Chateau Guetsch within 3 miles (5 km) of this hotel. Historisches Museum and Natur-Museum are also within 3 miles (5 km).

What's nearby

  • Chateau Guetsch - 4 min drive - 3.8 km
  • Chapel Bridge - 5 min drive - 3.5 km
  • KKL Lucerne - 5 min drive - 3.9 km
  • Lucerne Town Hall - 5 min drive - 4.5 km
  • Swiss Transportation Museum - 8 min drive - 6.0 km

Getting around

  • Stansstad Station - 12 min drive
  • Zurich Airport (ZRH) - 60 min drive

Restaurants

  • ‪Karma - ‬1 min walk
  • ‪Da Marcello - ‬10 min walk
  • ‪Ristorante uno e più - ‬12 min walk
  • ‪Restaurant Hofmatt - ‬9 min walk
  • ‪Südpol Luzern - ‬3 min drive

About this property

Hotel Pilatus Kulm

3.5-star hotel near Chapel Bridge
There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Event space at this hotel measures 1453 square feet (135 square meters) and includes conference space. A terrace, barbecue grills, and multilingual staff are also featured at Hotel Pilatus Kulm. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Kriens hotel is smoke free.

  • 30 guestrooms or units
  • 2 dining venues
  • 1453 sq ft of conference space
  • 135 sq m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Charging station for electric cars
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
Hotel Pilatus Kulm offers 30 accommodations with blackout drapes/curtains. Beds feature premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include showers.

This Kriens hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, French, German, Italian

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (CHF 10 per day)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Game viewing
  • Hiking/biking trails
  • Ropes course
  • Shopping
  • Sledding
  • Snowshoeing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 5:30 PM
Guests will receive an email 7 days before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
This property is accessible only by cable car from Kriens/Lucerne or cogwheel railway from Alpnachstad. Access is subject to weather conditions; guests are recommended to review timetables in advance of arrival.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 120.0 per night.
  • Cribs (infant beds) are available for CHF 40.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 0.65 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CHF 10 per day
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 40.0 per night
  • Rollaway bed fee: CHF 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Cashless payment methods are available for all transactions.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Pilatus Kulm Hotels
Hotel Pilatus Kulm Hotel
Hotel Pilatus Kulm Kriens
Hotel Pilatus Kulm Hotel Kriens

Hotel Pilatus Kulm Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 46 out of 52 reviews
Rating 8 - Good. 5 out of 52 reviews
Rating 6 - Okay. 0 out of 52 reviews
Rating 4 - Poor. 0 out of 52 reviews
Rating 2 - Terrible. 1 out of 52 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent place.
Stayed 1 night in Dec 2024

10/10 Excellent

Lord Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been coming each year since 1971..54 years. I come each year. Unfortunately this year it was cut short due to weather but was handled expertly and with care.
Stayed 2 nights in Nov 2024

10/10 Excellent

TONY, Brampton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is at 2000M, therefore the view from the window is amazing, great dinner and breakfast included!
Stayed 1 night in Oct 2024

10/10 Excellent

Janice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not clear that the cog train or gondola was not included in the cost of the first nights stay. It was also confusing that the cog train was in a very different location than the gondola which dropped us off in a difficult location with luggage. Take the cog train if it is running because it is right by the train.
Stayed 2 nights in Sep 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience of a lifetime. Go during good weather and dress warm. Absolutely worth it.
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Just an amazing location. The hotel was really beautiful and once the rest of the people left the mountain it becomes so quiet. The meal which was included (that was a surprise to us) was spectacular. Only complaint is there is no help at all with baggage getting up there (lots of stairs for the train). So plan for that if possible.
Stayed 1 night in Sep 2024

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pilatus Kulm is just an amazing experience and worth paying extra for.
Stayed 1 night in Sep 2024

10/10 Excellent

Kyra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!!!!!

The Pilatus is a hotel you will never forget! You are literally on top of the world! The staff was great. The rooms were fabulous. The view is breathtaking. Dinner was way beyond our expectations. I will never forget the soup. And our waitress was superior! Very well worth every penny.
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was the greatest ever! Room was great! Dining was awesome! It's sort of a once in a lifetime place to stay During dinner we were entertained by fighting ibexes. On the way down the mountain, via cog train, pronged horn deer were only feet away. Great experience
Stayed 1 night in Aug 2024

10/10 Excellent

Alina, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem!

Hidden gem! We picked it completely randomly and were pleasantly surprised by the spectacular views, sunset and hiking trails.
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staying here is an experience. We arrived mid-day and worked our way up the mountain spending some time at the mountain coaster and having a mountainside beer at the mid-station. We headed up and had a very seamless check-in. We stayed in the Pilatus section ( not Bellevue) and the room was very clean, functional and well decorated. The bed was super comfortable. Our 12 year old slept on pullout couch which was all set up on arrival. To take advantage of the weather we went for a nice hike to the summit and came back to enjoy a drink on the patio as the day-visitors slowly headed down the mountain. We enjoyed a great dinner with friendly service in the dining room followed by an evening hike during sunset then watching the stars. It feels like you are the only people on the mountain. After a great sleep with the windows open we had breakfast and headed down. Overall, a very unique and one-of-a-kind experience. I highly recommend to anyone.
Stayed 1 night in Jul 2024

10/10 Excellent

Holly, Batavia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at this unique property! We took the cogwheel train to the top of the mountain & were pleasantly greeted with a cup of tea and helpful clerk. We found our room simple and clean. The cafeteria meal was full of comfort foods. After hiking the Matthorn path from the hotel, we were treated to a delicious Swiss dinner in the old hotel. The vibe was relaxed and laid-back, just as we wanted. To return, we took the convenient gondolas down to Lucerne. Despite the clouds and rain, it was a superb experience.
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer, Tampa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful 3-night stay at the Pilatus Kulm Hotel! Truly stunning views from the top of the mountain and the journeys up and down on the cogwheel train and cable cars were incredible. There are multiple stops along to routes up and down the onto stop and hike or eat at a restaurant. Lucerne is beautiful and a great place to walk around and grab lunch. We had a suite at the Pilatus Kulm and it was spacious and beautiful! A wonderful multi-night stay before heading to Grindelwald for the second leg of our trip.
Stayed 3 nights in Jun 2024

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

george

Liked: Cleanliness, staff & service, room comfort

All about the experience

This hotel is about the location. It is mesmerizingly awesome. Like something you see in the movies. The hotel itself is older and needs updating but the room was clean, and the bed was very good. This is an experience, and one you really won't forget.
Stayed 1 night in May 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely breathtaking.
Stayed 1 night in Nov 2023

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
very nice overall stay
Stayed 1 night in Sep 2023

10/10 Excellent

Mizchelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Bojana, New Albany

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We wanted something remote, away from people, noise and crowds, just a place to relax, read a book in peace, do some hiking and enjoy the scenery. We got that and so much more, it was absolutely breathtaking and serene. The best part is in the evenings when the mountain is closed to public. Everyone there was so nice and helpful, I wish we could have stayed longer.
Stayed 5 nights in Jun 2023

10/10 Excellent

Yao

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good mountain hotel
Stayed 1 night in Jun 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Visiting Mt Pilatus is one thing, but staying on the property after all of the other tourists leave around 5 PM is a truly incredible experience. There is dinner served for hotel guests with the ability to catch an amazing sunset and moon rise all from the same spot. We hope to be back!
Stayed 1 night in May 2023

8/10 Good

Robert

Stayed 1 night in Nov 2022

2/10 Terrible

Piyush

Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service..very good Tiago and Christian at the Restaurant.
Stayed 1 night in Mar 2022