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Berjaya Times Square Hotel, Kuala Lumpur

4.5 star property
4.5-star luxury hotel near Pavilion Kuala Lumpur, connected to a shopping center

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Photo gallery for Berjaya Times Square Hotel, Kuala Lumpur

Outdoor pool, pool umbrellas
Club Premier Suite | Living area
Exterior
Club Premier Suite
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
No 1 Jalan Imbi, Kuala Lumpur, 55100
  • Place, Berjaya Times Square
    ‪1 min walk‬
  • Place, Jalan Alor
    ‪3 min walk‬
  • Place, The Exchange TRX
    ‪8 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪52 min drive‬

Room options

View all photos for Premier Room

Premier Room

Premier Room

9.0 out of 10
Wonderful
(9 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Club Premier Room

Club Premier Room

Club Premier Room

  • City view
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Premier Suite

Club Premier Suite

Club Premier Suite

10.0 out of 10
Exceptional
(1 review)
  • 99 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 99 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Deluxe Room, 2 Bedrooms

Deluxe Room, 2 Bedrooms

Deluxe Room, 2 Bedrooms

  • 99 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Large Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

8.4 out of 10
Very good
(11 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

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About the area

Kuala Lumpur

Central Kuala Lumpur getaway .A stay at this Imbi hotel places you steps from Berjaya Times Square and within a 10-minute walk of Jalan Alor. Pavilion Kuala Lumpur and KLCC Park are also within 2 miles (3 km).

What's nearby

  • Berjaya Times Square - 1 min walk - 0.0 km
  • Jalan Alor - 3 min walk - 0.3 km
  • Changkat Bukit Bintang - 5 min walk - 0.5 km
  • The Exchange TRX - 8 min walk - 0.8 km
  • Pavilion Kuala Lumpur - 10 min walk - 0.9 km

Getting around

  • Imbi Station - 1 min walk
  • Kuala Lumpur Pasar Seni Station - 4 min drive
  • Kuala Lumpur International Airport (KUL) - 53 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Starbucks Reserve Bar - ‬1 min walk
  • ‪Hometown Hainan Coffee - ‬1 min walk
  • ‪Rasa Utara - ‬3 min walk
  • ‪Big Apple Restaurant - ‬1 min walk

About this property

Berjaya Times Square Hotel, Kuala Lumpur

4.5-star luxury hotel near Pavilion Kuala Lumpur, connected to a shopping center
Berjaya Times Square Hotel, Kuala Lumpur offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 18794 square feet (1746 square meters) and includes a conference center. Spa services, a terrace, and a vending machine are also featured at the luxury Berjaya Times Square Hotel, Kuala Lumpur. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Kuala Lumpur hotel.

  • 650 guestrooms or units
  • 27 levels
  • 2 buildings
  • 2 dining venues
  • Meeting rooms
  • 18794 sq ft of conference space
  • 1746 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Berjaya Times Square Hotel, Kuala Lumpur offers 650 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. 42-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (MYR 13 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 48 for adults and MYR 25 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Archery
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 42-inch LCD TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 255.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 48 for adults and MYR 25 for children
  • Airport shuttle fee: MYR 318 per vehicle (one way)
  • Self parking fee: MYR 13 per stay
  • Rollaway bed fee: MYR 255.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

The credit card used at check-in to pay for incidentals must be the same card used to book the reservation. The name on the credit card must be the primary name on the guestroom reservation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Berjaya Hotel Times Square
Berjaya Square
Berjaya Square Hotel
Berjaya Times
Berjaya Times Square
Berjaya Times Square Hotel
Berjaya Times Square Hotel Kuala Lumpur
Berjaya Times Square Kuala Lumpur
Hotel Berjaya
Times Berjaya Square
Berjaya Times Square Hotel Kuala Lumpur
Berjaya Times Square Hotel, Kuala Lumpur Hotel
Berjaya Times Square Hotel, Kuala Lumpur Kuala Lumpur
Berjaya Times Square Hotel, Kuala Lumpur Hotel Kuala Lumpur

Berjaya Times Square Hotel, Kuala Lumpur Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 282 out of 1001 reviews
Rating 8 - Good. 373 out of 1001 reviews
Rating 6 - Okay. 176 out of 1001 reviews
Rating 4 - Poor. 102 out of 1001 reviews
Rating 2 - Terrible. 68 out of 1001 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Alan Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly staff. This is our 3rd time here
Stayed 8 nights in Nov 2025

10/10 Excellent

Monteen

Liked: Cleanliness, staff & service, amenities
After a long few days of travel, this hotel was exactly what we needed! The rooms are spacious, the amenties standard, the staff very helpful and pleasant and the buffet breakfast was amazing! Definitely would stay again. Also not too far from the various attractions.
Stayed 2 nights in Nov 2025

10/10 Excellent

Billie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were great & the staff are very helpful & kind. I highly recommend this hotel, it was one of my best hotel stays.
Stayed 12 nights in Oct 2025

10/10 Excellent

Mohamed

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I am writing to express my disappointment regarding a recent experience during my stay. At check-in, I provided my debit card, unaware that it would be charged immediately. Unfortunately, this was not clearly communicated to me by your front desk staff. I only found out about the deduction and the refund process, which takes up to a week, during check-out. This was a frustrating and unexpected surprise. What made the situation worse was the unprofessional behavior of the staff during check-out. The lady attending to me giggled and condescendingly told me I should have used a credit card. This came across as both insensitive and disrespectful. I was made to feel embarrassed for something that should have been clearly explained at check-in. I have stayed at Berjaya properties before and never faced such issues. This experience was a major letdown and does not reflect the level of service I have come to expect. Additionally, I do not understand why the refund process takes a week, especially when refunds on card terminals (including NETS or credit cards) can be processed immediately. This delay is inconvenient and unnecessary. I hope you will take this feedback seriously and ensure better communication by front desk staff at check-in, more professionalism and empathy from your team, and a review of the refund process timeline for debit card payments. I am now waiting for my refund. If it is not processed as stated, I will escalate this matter further to higher management.
Stayed 2 nights in Oct 2025

2/10 Terrible

Saabreen

Stayed 6 nights in Sep 2025

10/10 Excellent

Suhaida

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff friendly
Stayed 1 night in Sep 2025

4/10 Poor

Jeff

Disliked: Staff & service, property conditions & facilities
Great location. Needs up keeping. Showers and restroom - not 5 star quality. Reception- needs more people besides 2 and needs better uniforms. Breakfast buffet is a 3 star quality- not 5 star. Also- it is only vegetarian- nothing else. Only good thing about hotel is great location next to mall and close to jalan alor street food. Great location- but the rest is not good. Not deserving of 5 star rating for a hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After a long period of time, we came back to the same hotel. the brown sugar guay turn sour. The day leader name Shawn, quickly attend to us. As we have an elderly travel with us, luckily nothing happened.
Stayed 2 nights in Jul 2025

8/10 Good

Rena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms but they need modernising. Outdated decor. Hairdryers are awful, verging on dangerous. I sent one back as it was broken. I got 2 more. One kept making scary electrical noises. I feel that there needs to be some safety checking. Lovely that they provide snacks but they are all meat and dairy based unfortunately. I think crisps should be plain to suit everyone. Great breakfast and staff in dining. Reception staff were not friendly however. Location good - connects to berjaya Times Square which is great, affordable, convenient shopping with 7/11 nearby and also Starbucks. Grabs very easy for transport.
Stayed 6 nights in Jul 2025

8/10 Good

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location. Beautiful room, amazing pool and awesome breakfast buffet. The staff were excellent. The main issue was with hot water in our room. It had to be repaired twice during our three night stay after the entire family had already had cold showers.
Stayed 3 nights in Jul 2025

10/10 Excellent

Yitbarek Tessema

Stayed 3 nights in Jul 2025

10/10 Excellent

Haris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Berjaya Hotel is very much cleaner and check in is smooth compare to Berjaya Apartment that is full of Indian National running the operations.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

highly recommended!

our stay is quite pleasing and very comfortable.
Stayed 2 nights in May 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family hotel in a great location

Really well located hotel for a family trip to KL. breakfast was amazing with lots of choices for all the family, and constantly refreshed throughout the service. We had requested a king bed room but on arrival were told there were none available. We were offered, and accepted, an upgrade to make up for the lack of king beds, but this was still disappointing. No adjoining rooms available despite this being offered on the website. We also requested, and paid for, and extra bed in one room - when we arrived we were told we should check the size of the super single beds in case we did not need the extra bed - not sure why they thought 2 people could sleep in a slightly larger than normal single bed! It felt a bit like they couldn’t be bothered to arrange the bed and we were also told we would have to pay extra. When we spoke to reception they did confirm they had made an error in proposing we should pay again, and did arrange the extra bed, but it was a slightly irritating back and forth that took a couple of extra hours out of our day. Kids loved the theme park in the building and we thoroughly enjoyed the rooftop pool.
Stayed 3 nights in Apr 2025

6/10 Okay

Hossam Fawzy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
BTS is quite old and in need of renovation. Rooms have not been maintained, and we had to argue with staff to be moved to a renovated room due to my asthma. Breakfast Buffet is Vegetarian, the only proteins available is eggs, very underwhelming.
Stayed 7 nights in Apr 2025

10/10 Excellent

nicholas, paris

Stayed 5 nights in Mar 2025

8/10 Good

Loh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nil
Stayed 3 nights in Apr 2025

10/10 Excellent

Waffa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Apr 2025

8/10 Good

Sharon

Stayed 3 nights in Apr 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice experience.

It’s an old hotel. Maintenance & upkeep could have been better. Beds are on the firm side & pillows are abit too high. Location is great, near La La Port. Staff were wonderful, from front desk to housekeeping. Breakfast is vegetarian with a good variety which they change daily.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tracy

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Ruth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is very convenient and the hotel is great. They provide a good service and the breakfast is very good!
Stayed 4 nights in Mar 2025

10/10 Excellent

William, Stewartsville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely big bedrooms. Great dining area and swimming pool facilities. However the hotel could provide more information about its facilities and things to do nearby.
Stayed 4 nights in Mar 2025