Best Service Suites at Times Square

Hébergement 3.5 étoiles
HÎtel 3,5 étoiles avec spa prÚs de Berjaya Times Square

Choisissez des dates pour afficher les prix

Galerie de photos de l’hĂ©bergement Best Service Suites at Times Square

Façade de l’hĂ©bergement
Coffre-fort, bureau, systùme d’insonorisation, fer et planche à repasser
Piscine extérieure
CommoditĂ© de l’hĂ©bergement
Vue depuis l’hĂ©bergement

Avis

5,2 sur 10 – 

Commodités populaires

  • Piscine
  • Spa
  • Wi-Fi gratuit
  • Restaurant
  • Climatisation
  • Salle d’entraĂźnement

Explorez la région

Afficher sur la carte
1 Jalan Imbi, Kuala Lumpur, 55100
  • Place, Berjaya Times Square
    â€Ș1 min Ă  pied‬
  • Place, Jalan Alor
    â€Ș3 min Ă  pied‬
  • Place, Rue commerçante Changkat Bukit Bintang
    â€Ș5 min Ă  pied‬
  • Airport, Kuala Lumpur (KUL-aĂ©roport international de Kuala Lumpur)
    â€Ș56 min en voiture‬

Options de chambre

Chambre Standard

  • Vue sur la ville
  • 51 mÂČ
  • 3 personnes
  • 1 grand lit
  • Wi-Fi gratuit

Chambre supérieure

  • Vue sur la ville
  • 57 mÂČ
  • 3 personnes
  • 1 grand lit et 2 lits jumeaux
  • Wi-Fi gratuit

Chambre Deluxe

  • Vue sur la ville
  • 59 mÂČ
  • 3 personnes
  • 1 grand lit et 1 lit jumeau
  • Wi-Fi gratuit

Appartement, 2 chambres

  • Vue sur la ville
  • 99 mÂČ
  • 2 chambres
  • 5 personnes
  • 1 grand lit et 3 lits jumeaux
  • Wi-Fi gratuit

Chambre Premier

  • Vue sur la ville
  • 61 mÂČ
  • 3 personnes
  • 1 grand lit et 1 lit jumeau
  • Wi-Fi gratuit

D’autres options intĂ©ressantes

À propos du quartier

Kuala Lumpur

Séjour au Imbi.En séjournant à hÎtel du quartier Imbi, vous serez à quelques pas de Berjaya Times Square et à 10 minutes de marche de Jalan Alor. Pavilion Kuala Lumpur et Parc KLCC se trouvent également à moins de 3 km.

À proximitĂ©

  • Berjaya Times Square - 1 min Ă  pied - 0.0 km
  • Sungei Wang Plaza - 2 min Ă  pied - 0.2 km
  • Jalan Alor - 3 min Ă  pied - 0.3 km
  • Rue commerçante Changkat Bukit Bintang - 5 min Ă  pied - 0.5 km
  • Pavilion Kuala Lumpur - 10 min Ă  pied - 0.9 km

Transport

  • Station Pasar Seni (Kuala Lumpur) : Ă  4 min en voiture
  • ArrĂȘt Imbi : Ă  1 min de marche
  • Subang (SZB-Sultan Abdul Aziz Shah) : Ă  37 min en voiture

Restaurants

  • â€ȘStarbucks - ‬1 min Ă  pied
  • â€ȘStarbucks Reserve Bar - ‬1 min Ă  pied
  • â€ȘVivo American Pizza & Panini - ‬1 min Ă  pied
  • â€ȘLIANG Sandwich Bar (çČźć…šć…¶çŸŽ) - ‬1 min en voiture
  • â€ȘLuckin Coffee - ‬1 min en voiture

À propos de cet hĂ©bergement

Best Service Suites at Times Square

HÎtel 3,5 étoiles avec spa prÚs de Berjaya Times Square
Best Service Suites at Times Square offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. A children's pool, a fitness center, and a library are also featured at the business-friendly Best Service Suites at Times Square. Parking is available for a fee.

  • 30 guestrooms or units
  • 45 levels
  • 2 buildings
  • Meeting rooms
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Best Service Suites at Times Square possÚde 30 climatisées dotées de : coffre-fort et eau embouteillée (gratuite). Téléviseur avec chaßnes par satellite.

La salle de bain comprend : baignoire et douche séparées et articles de toilette (gratuits). Cet hÎtel à Kuala Lumpur offre gratuitement un accÚs à Internet cùblé ou sans fil. Commodités fournies sur demande : fer et planche à repasser et séchoir à cheveux. L'entretien ménager est assuré tous les jours.

HÎtel propose des services de spa pour permettre à ses clients de se faire dorloter. Les services proposés incluent des massages.

Hébergements similaires

CommoditĂ©s de l’hĂ©bergement

Pour les familles

  • Buanderie
  • Casse-croĂ»te/Ă©picerie fine
  • Chambres insonorisĂ©es
  • Four Ă  micro-ondes dans la chambre
  • Piscine extĂ©rieure
  • Piscine pour enfants
  • Terrain de jeu

Internet

  • Disponible dans toutes les chambres : Wi-Fi et accĂšs Ă  Internet cĂąblĂ© gratuits
  • Disponible dans certaines aires communes : Wi-Fi gratuit

Stationnement et transport

  • Stationnement sur place (6 MYR par jour)
  • Nombre limitĂ© de places de stationnement libre-service sur place

Repas et boissons

  • Casse-croĂ»te/Ă©picerie fine
  • Un bar attenant Ă  la piscine
  • Un bar-salon
  • Un cafĂ©-restaurant/cafĂ©
  • Un restaurant

Activités

  • BibliothĂšque
  • Piscine extĂ©rieure
  • Piscine pour enfants
  • Racquetball/squash
  • Salle d’entraĂźnement
  • Sauna
  • Spa offrant tous les services
  • Terrain de jeu

Commodités de la chambre

Divertissement

  • TĂ©lĂ©viseur avec chaĂźnes par satellite

Salle de bain

  • Articles de toilette gratuits
  • Baignoire et douche sĂ©parĂ©es
  • Salle de bain privĂ©e
  • SĂšche-cheveux (sur demande)
  • Serviettes fournies

Repas et boissons

  • Eau embouteillĂ©e gratuite
  • Four Ă  micro-ondes
  • Service aux chambres

Autres

  • Bureau
  • Chambres insonorisĂ©es
  • Climatisation
  • Coffre-fort
  • Fer et planche Ă  repasser sur demande

Politiques

Arrivée

Arrivée de 14 h à minuit
Âge minimal pour l’enregistrement : 18 ans

Départ

L’heure limite de dĂ©part est midi.

Instructions spĂ©ciales pour l’enregistrement

L’enregistrement ne se fait pas Ă  l’hĂ©bergement mĂȘme. Pour vous enregistrer, rendez-vous Ă  l’endroit suivant : [Reception, East Tower A]
Les clients doivent communiquer avec l’hĂ©bergement Ă  l’avance pour obtenir les instructions relatives Ă  l’arrivĂ©e. Le personnel de la rĂ©ception accueillera les clients sur place.
Pour prendre les dispositions nĂ©cessaires Ă  votre enregistrement, veuillez communiquer avec l’hĂ©bergement au moins 24 aux coordonnĂ©es indiquĂ©es sur la confirmation de la rĂ©servation.
Pour toute question, veuillez communiquer avec l’hĂ©bergement en utilisant les informations figurant sur la confirmation de rĂ©servation.
Les renseignements fournis par l’hĂ©bergement peuvent ĂȘtre traduits au moyen d’outils de traduction automatique.
Si vous prévoyez d'arriver en dehors de ces horaires, veuillez en avertir l'établissement à l'avance.

MĂ©thodes d’accĂšs

Portier

Animaux de compagnie

  • Les animaux ne sont pas acceptĂ©s.

Enfants et lits supplémentaires

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Types de paiement

Renseignements importants

Extras en option

Les frais et les dĂ©pĂŽts indiquĂ©s ci-dessous seront facturĂ©s au moment de l’octroi du service, de l’arrivĂ©e ou du dĂ©part.

  • Stationnement libre-service : 6 MYR par jour

Cette liste n’est peut-ĂȘtre pas complĂšte. Les montants des frais et des dĂ©pĂŽts peuvent changer et pourraient ne pas comprendre les taxes.

À savoir

Des frais par personne supplĂ©mentaire peuvent s’appliquer et varient selon les politiques de l’hĂ©bergement.
Une piĂšce d’identitĂ© avec photo Ă©mise par le gouvernement et un dĂ©pĂŽt en espĂšces, une carte de crĂ©dit ou une carte de dĂ©bit pour couvrir les frais accessoires peuvent ĂȘtre requis Ă  l’arrivĂ©e.
Les demandes spĂ©ciales sont sujettes Ă  la disponibilitĂ© au moment de l’enregistrement et peuvent entraĂźner des frais supplĂ©mentaires. Les demandes spĂ©ciales ne peuvent pas ĂȘtre garanties.
Cet hébergement accepte les cartes de crédit.
Veuillez noter que les normes culturelles et les politiques relatives aux clients peuvent ĂȘtre diffĂ©rentes selon le pays et l’hĂ©bergement. Les politiques Ă©noncĂ©es sont dĂ©finies par l’hĂ©bergement.
Les clients supplémentaires peuvent faire l'objet de suppléments, conformément à la politique de l'établissement.
Une piĂšce d’identitĂ© avec photo Ă©mise par le gouvernement et un dĂ©pĂŽt en espĂšces, une carte de crĂ©dit ou une carte de dĂ©bit pour couvrir les frais accessoires peuvent ĂȘtre requis Ă  l’arrivĂ©e.
Les demandes spĂ©ciales dĂ©pendent de la disponibilitĂ© au moment de l’enregistrement. Elle ne peuvent ĂȘtre garanties et peuvent occasionner des frais supplĂ©mentaires.
    Cet hĂ©bergement est gĂ©rĂ© par un(e) hĂŽte professionnel(le). L’offre d’hĂ©bergement est associĂ©e Ă  des fins commerciales, professionnelles ou d’entreprise. Cet Ă©tablissement accepte la carte Visa et la carte Mastercard.

Hébergement également appelé

Best Service Suites Times Square Aparthotel Kuala Lumpur
Best Service Suites Times Square Aparthotel
Best Service Suites Times Square Kuala Lumpur
Best Service Suites Times Square
Service Suites Times Square
Service Suites At Times Square
Best Service Suites at Times Square Hotel
Best Service Suites at Times Square Kuala Lumpur
Best Service Suites at Times Square Hotel Kuala Lumpur

Foire aux questions

How close is Best Service Suites at Times Square to the airport?

Best Service Suites at Times Square is 16.9 mi (37-min drive) away from the Subang (SZB-Sultan Abdul Aziz Shah) airport, the closest popular airport to the property.

Combien cela coûte-t-il de séjourner à Best Service Suites at Times Square?

En date du 5 juin 2026, les prix trouvĂ©s pour un sĂ©jour d’une nuit pour deux adultes Ă  l’hĂ©bergement Best Service Suites at Times Square le 6 juill. 2026 commencent Ă  87 $ CA, taxes et frais en sus. Ce prix est fondĂ© sur le plus bas prix par nuit des 24 derniĂšres heures pour des sĂ©jours dans les 30 prochains jours. Les prix sont sujets Ă  changement. Choisissez vos dates pour obtenir des prix prĂ©cis.

Does Best Service Suites at Times Square have an airport shuttle?

Airport shuttle services are not available at Best Service Suites at Times Square.

Does Best Service Suites at Times Square offer free breakfast?

Best Service Suites at Times Square does not offer free breakfast.

Is there a casino at Best Service Suites at Times Square?

No, there is no casino at this hotel.

What time is check-in at Best Service Suites at Times Square?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Best Service Suites at Times Square?

Free parking is not available at this hotel. Self parking is available for MYR 6 per day.

Does Best Service Suites at Times Square have a pool?

Best Service Suites at Times Square features an outdoor pool and a children's pool.

Does Best Service Suites at Times Square have a restaurant?

Yes, there is a restaurant on site.

Does Best Service Suites at Times Square have a spa?

This hotel has a spa, which features massages.

How close is Best Service Suites at Times Square to downtown Kuala Lumpur?

Best Service Suites at Times Square is 1.6 mi away from Kuala Lumpur.

Avis pour Best Service Suites at Times Square

Avis

5,2
Note de 10 – Excellent, d’aprùs 4 avis sur 45.
Note de 8 – Bien, d’aprùs 7 avis sur 45.
Note de 6 – Acceptable, d’aprùs 11 avis sur 45.
Note de 4 – MĂ©diocre, d’aprĂšs 9 avis sur 45.
Note de 2 – Terrible, d’aprùs 14 avis sur 45.

4,8/10

Propreté

4,4/10

Service et personnel

4,8/10

État et installations de l’hĂ©bergement

Avis

Avis vérifié

2/10 – Terrible

Motoyuki

Points faibles : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

やっどいăȘă„æ–œèš­

æ„ŸæƒłïŒŸć†—è«‡ăŻă‚ˆă—ăŠäž‹ă•ă„ă€‚ ćœ“æ—„ă«èĄŒăŁăŸă‚‰ă€ă‚‚ă†ă‚„ăŁăŠă„ăȘă‹ăŁăŸæ–œèš­ă§ă™ă€‚æœ€äœŽă§ă™ă€‚è©•äŸĄă‚‚äœ•ă‚‚ç„Ąă„ă€‚ ă‚ŻăƒŹăƒŒăƒ ă‚’ăƒĄă‚€ăƒ«ă§ć…„ă‚ŒăŠă€é›»è©±ă‚‚ïŒ’ć›žă—ăŠă€ïŒ‘é€±é–“ç”ŒăŁăŠă‚‚èż”é‡‘çŠ¶æłă‚’äœ•ă‚‚é€Łç”Ąă—ăŠă“ăȘい、èČŽç€ŸăźçȘ“ćŁăźè©•äŸĄăȘă‚‰ă§ăăŸă™ă‚ˆă€‚æ—©ăă€èż”é‡‘çąșèȘäœăŻć…„れど例さい。
Séjour de 1 nuit en août 2019
Avis vérifié

4/10 – MĂ©diocre

Zasshoku

Points faibles : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

ăƒ›ăƒ†ăƒ«ă§ăŻăȘい

ăƒ›ăƒ†ăƒ«ă§ăŻăȘăă€ă‚ąăƒ‘ăƒŒăƒˆăƒĄăƒłăƒˆă‚’çŸ­æœŸæ»žćœšè€…ă«èȞしだしおいるシă‚čăƒ†ăƒ ăšæ€ă„ăŸă™ă€‚ăȘăźă§ă€ăƒă‚§ăƒƒă‚Żă‚€ăƒłæ™‚ă€ăƒă‚§ăƒƒă‚Żă‚ąă‚Šăƒˆæ™‚ăŻçźĄç†äșșă«é›»è©±ăŒèŠă‚ŠăŸă™ă€‚ăƒ›ăƒ†ăƒ«ăźă‚”ăƒŒăƒ“ă‚čă‚’æ±‚ă‚ă‚‹æ–čăŻă‚„ă‚ăŠăŠă„ăŸă»ă†ăŒè‰Żă„ă§ă—ă‚‡ă†ă€‚ こたシă‚čăƒ†ăƒ ăŻćˆèŠ‹ă§ăŻæ··äč±ă—ăŸă™ăŒă€ăŸă ă€ç«‹ćœ°ăŻéžćžžă«ă‚ˆăă€ă‹ă€ă€ç§ăźæłŠăŸăŁăŸéƒšć±‹ăŻé«˜ć±€éšŽïŒˆ40FïŒ‰ă ăŁăŸăźă§ă€æ™Żè‰Čもよく、そぼç‚čはæș€è¶łă—ăŠăŸă™ă€‚ ăȘお、Times Squareă«ăŻă€ăƒ›ăƒ†ăƒ«ă‚‚ă‚ă‚Šă€ăƒ›ăƒ†ăƒ«ăŻè„żćŽă€ă‚ąăƒ‘ăƒŒăƒˆăƒĄăƒłăƒˆăŻæ±ćŽăźăƒ“ăƒ«ă«ăȘă‚ŠăŸă™ă€‚
Avis vérifié

2/10 – Terrible

Voyageur vérifié

Points faibles : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

Not recommended

There is no check in desk or indeed anyone to handle check in - after a run around between buildings finally found someone who provided a phone number to get some agent to turn up with a key card and take a deposit. Rooms are NOT part of the hotel chain but are old, very worn out and dilapidated private apartments under management. Internet promised as free did not work the entire trip - help was promised which never eventuated and phones were turned off for the entire period. Check out was even worse - forget trying to check out before 10:30 if you want to get your deposit back .... nobody around and phones turned off. Forget any form of assistance from the hotel team at the shared lobby ... I moved out after the first night across the road to a proper hotel.
Avis vérifié

2/10 – Terrible

Voyageur vérifié

Points faibles : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

No room available

Was told they did not have any rooms when I arrived despite having paid on Expedia. Was arranged another lousier room nearby at Taragon Suites and no compensation was made for the difference.
Avis vérifié

2/10 – Terrible

Travel Bug

Points faibles : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

Awful Service

Didn't get clean towels and new toilet paper first four days. Then fifth day received one new clean towel instead of two. Had to beg housekeeping service from another hotel service for toilet paper. Some days there were no hot water. Amenities included room safe, but didn't work and agent didn't fix. Called him numerous times for my issues and he promised to deal with them immediately, but never any follow through until days later. I did not get what I paid for. Just awful...
Avis vérifié

2/10 – Terrible

Polly

Points faibles : Service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

TV and clock not working, toilets jammed

I book 2 rooms in 2 units, but given two rooms with bad condition , and l unit of two rooms with no service. No refund is adjusted
Avis vérifié

2/10 – Terrible

family travel

Points faibles : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

Close to shopping mall

Check in process was the worst experience we have ever had, no desk just a man waiting with our room cards, was asked to hand over money for room keys and because I asked for a receipt had to walk to opposite side of shopping mall and up 6 floors, booked multiple rooms and they were all on different floors that we couldn't access and no phone to communicate between rooms, rooms and the floors smelt very badly of cigarettes, not good when you have children- I was disgusted by this and also had headaches from the smell, the layout of the room was great and very spacious but we wouldn't book again because of the previously mentioned concerns- we were very happy when our stay was over which isn't what you want when you are on holidays
Avis vérifié

6/10 – Acceptable

Voyageur vérifié

Points forts : État et installations de l’hĂ©bergement
Points faibles : Service et personnel

Great location to nearest train station.

Had to wait outside for agent to bring guess into lobby. No one to attend to. Requested bed types and actual are different. Given two towels for three guests. Requested for extra but never replenished at all.
Avis vérifié

6/10 – Acceptable

Voyageur vérifié

Points faibles : Confort de la chambre
The stay is generally fair to good. The aircon was not cold. And it was noisy at time. But the location is good because it near the shopping belt of KL.
Avis vérifié

2/10 – Terrible

Voyageur vérifié

Points faibles : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

Worst.

We rent 3 Tripple rooms. We came early morning and wish to leave our luggage before check in, but they have no check in counter, so we have to call the apt owner and wait outside the lobby for 3.5 hours just to leave our luggage. As no sitting area, we have to wait outside the lobby, sit on the floor like bums. This is the worst experience I ever had staying in hotel. The room is standard with extra mattress without bed sheet nor blanket, only dirty pillows without pillow's cover, though actually we rent Tripple rooms, we finally sleep together on 1 king size bed.
Avis vérifié

8/10 – Bien

Gary Tung

Points forts : PropretĂ©, service et personnel et Ă©tat et installations de l’hĂ©bergement.

Please add more TV channels to choose.

Not many channels can choose on TV.When night time Its quiet boring.
Avis vérifié

10/10 – Excellent

Rozana

Points forts : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

Great location

Great location , convenient and nice room
Avis vérifié

4/10 – MĂ©diocre

Chew

Points faibles : PropretĂ©, service et personnel et Ă©tat et installations de l’hĂ©bergement.
The check in was horrible n room cleaning was limited.
Avis vérifié

4/10 – MĂ©diocre

WAI SIM

Points faibles : PropretĂ©, service et personnel et Ă©tat et installations de l’hĂ©bergement.
Property not that clean...there were small cockroaches in the bathroom... check in was delayed by 30mins. Deposit required for key was not mentioned.
Avis vérifié

10/10 – Excellent

AMINAH

Points forts : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

An excellent service that you are looking for!

I am satisfied with the service given by Mr Abdul Karim the hotel agent that made our stay in the hotel very comfortable and looking forward to stay in the Times Square Hotel service apatment.
Avis vérifié

8/10 – Bien

Ruud

Points faibles : Service et personnel, Ă©tat et installations de l’hĂ©bergement

Ideale ligging.

Het hotel ligt in de gouden driehoek van Kuala Lumpur en je kan vanuit je Hotel lopend de Petronas twintowers bezoeken. De monorail stopt direct voor de deur dus ideaal om uitstapjes te maken.
Avis vérifié

10/10 – Excellent

Leonie

Points forts : État et installations de l’hĂ©bergement, confort de la chambre
Points faibles : Propreté

Karim, the Legend

We were fortunately lucky to have Karim who waited for us to arrive, to hand over the cards, we were over an hour late due to our flight being delayed an hour. We also had to leave at 5.30 in the morning and he was there to refund our deposit when we handed him back the swipe cards. We had no problems and enjoyed the privacy of not having to hand back the keys every time we left our room.
Avis vérifié

6/10 – Acceptable

Norzaah

Points faibles : Service et personnel

No wifi

There was wifi in the room but unable to use as no password given even after a call was made to request for it...very disappointed with the service.
Avis vérifié

10/10 – Excellent

Masliyana

Points forts : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

Most relax family outing

We have a very relaxed stay at Berjaya Times square
Avis vérifié

2/10 – Terrible

Voyageur vérifié

Points faibles : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

Found a floater

Didn't stay, checked in and straight back out again! Don't do it to yourself! Many awesome hotels in the area, NOT THIS ONE! We were even left a massive s#@t in the toilet from previous guest, and this was after the cleaners went in! Checked four different rooms before deciding to just leave, power points hanging by the wires, doors tied shut because broken, mould, holes in ceiling, badly stained carpet, broken bed (in two rooms) I have stayed in many places over many years, not expensive hotels but this place takes the prize for the first time I have walked out. YUK!
Avis vérifié

6/10 – Acceptable

Margaret

Points faibles : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

Need Improvement

Didnt have a great start when we arrived. The contact number given on the confirmation voucher print out was wrong. We wasted so much time and money trying to get through the phone number given. Finally a lady answered the phone and said that its a wrong number. We asked the security guard at the service apartment lobby and were told to go the 6th flr office to look for help. From the 6th flr we were then referred to the 15th floor office. From the 15th floor we were told to go back to the ground floor service apartment lobby to check with the guard there which we had started when we first arrived. We went up and down round and round asking for help and finally found the service apartment maintenance dept on the 15th flr who happen to know the agent and gave him a call. He confirmed that the tel number was incorrect. The service apartment is at a good location. However the hotel room condition is very poor and run down. The furniture very old and the bedsheets and towel stained. We've asked for 1 extra pillow and it didnt arrived. I had to ring and text the agent a few times to remind him to give us the wifi password. By the time we received the wifi password it was already very late in the night and the whole day already gone. Lots of improvement needed.
Avis vérifié

6/10 – Acceptable

Mohd

Points faibles : Service et personnel
Please improve on the house keeping
Avis vérifié

4/10 – MĂ©diocre

Norha

Points faibles : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

Disappointed Stayed at Kuala Lumpur Hotel

Very disappointed. On the 1st day we are shocked the room that we booked is not available and we are posted to other hotel. Our planned vacation already been disorganised.
Avis vérifié

8/10 – Bien

Suhaina

Points forts : Propreté

Berjaya Timesquare East tower

The security service is not helpful.The room tv/hifi/furniture is old and damaged. Good thing is easy access to mall and swimming pool and i love the most is jojobaspa for their service.The management staff called MrNarim is helpful.
Avis vérifié

6/10 – Acceptable

fiona

Location, location, location

Check in process is confusing as no actual reception but the security guard was happy to call the agent. Agent advised me the price I paid was an error and the booking should have been cancelled, but as we were there and it was not his or our error be would honour the booking. The room class I booked was not available and we were updated to a 2 bedroom suite for the first night and then moved to our superior room for the remaining 3 nights. Room was clean but in near of some overall general maintenance. Everything worked though, just needed a general fresh coat of paint, replacement of some screws etc. I have stayed in similar apartments in the past and the main reason I choose them is their location. Huge shopping centre on the bottom 7 floors open till 10pm every night. EVERYTHING you need in one spot. Many restaurants, bowling alley, theme park, archery centre, movie theatre and of course lots and lots of shopping. Monorail at the front door. Overall, I would stay at Best Suites again if the price was right.