Hyatt Centric City Centre Kuala Lumpur

4.5 star property
4.5-star luxury hotel near Suria KLCC Shopping Centre

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Photo gallery for Hyatt Centric City Centre Kuala Lumpur

Outdoor pool
Property video
Exterior
Hypo-allergenic bedding, minibar, in-room safe, laptop workspace
Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
17 JALAN SULTAN ISMAIL, Kuala Lumpur, 50250
  • Place, Kuala Lumpur Tower
    ‪9 min walk‬
  • Place, Petronas Twin Towers
    ‪9 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪55 min drive‬

Room options

Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds, Balcony

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Balcony

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Balcony

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed, Balcony, City View (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds, Balcony, City View (High Floor)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Basic Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

  • 78 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Corner

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio 1 King bed

10.0 out of 10
Exceptional
(1 review)
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 2 Twin Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

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About the area

Kuala Lumpur

Golden Triangle stay.Within a 15-minute walk of this Golden Triangle hotel, you'll find Suria KLCC Shopping Centre and Petronas Twin Towers. Pavilion Kuala Lumpur and Kuala Lumpur Tower are also within half a mile (1 km).

What's nearby

  • Suria KLCC Shopping Centre - 9 min walk - 0.8 km
  • Kuala Lumpur Tower - 9 min walk - 0.8 km
  • Petronas Twin Towers - 9 min walk - 0.8 km
  • Pavilion Kuala Lumpur - 10 min walk - 0.9 km
  • KLCC Park - 10 min walk - 0.9 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 2 min drive
  • Raja Chulan Station - 6 min walk
  • Kuala Lumpur International Airport (KUL) - 55 min drive

Restaurants

  • ‪The Dark Horse - ‬2 min walk
  • ‪O’coffee Club - ‬1 min walk
  • ‪Brew House - ‬1 min walk
  • ‪Il Forno @ Hyatt Centric City Centre Kuala Lumpur - ‬1 min walk
  • ‪Arthur's Bar & Grill, Shangri-La Hotel - ‬2 min walk

About this property

Hyatt Centric City Centre Kuala Lumpur

4.5-star luxury hotel near Suria KLCC Shopping Centre
Hyatt Centric City Centre Kuala Lumpur offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 2 meeting rooms available. The luxury Hyatt Centric City Centre Kuala Lumpur also features concierge services, dry cleaning/laundry services, and 24-hour room service. An airport shuttle (available on request) is available for a fee. For a fee, parking is available.

This 4.5-star Kuala Lumpur hotel is smoke free.

  • 1 building
  • 312 guestrooms or units
  • 21 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 2024
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Hyatt Centric City Centre Kuala Lumpur offers 312 air-conditioned accommodations with minibars and espresso makers. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Similar properties

Property amenities

Family friendly

  • Dining table
  • In-room crib
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 PM on request
  • Valet parking on site (MYR 60 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 80 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Elevator
  • Hardwood flooring in public areas
  • High-pile carpet in room
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hyatt Centric City Centre Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 80 per person
  • Airport shuttle fee: MYR 378 per person (one-way)
  • Valet parking fee: MYR 60 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hyatt Centric City Centre Kuala Lumpur Hotel
Hyatt Centric City Centre Kuala Lumpur Kuala Lumpur
Hyatt Centric City Centre Kuala Lumpur Hotel Kuala Lumpur

Hyatt Centric City Centre Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 163 out of 202 reviews
Rating 8 - Good. 26 out of 202 reviews
Rating 6 - Okay. 8 out of 202 reviews
Rating 4 - Poor. 1 out of 202 reviews
Rating 2 - Terrible. 4 out of 202 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher Lloyd, Agat

Stayed 4 nights in Nov 2025

10/10 Excellent

John Jason, Agat

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean and the staff were friendly and accommodating. I highly recommend this hotel for anyone traveling to KL. An added bonus is that the hotel is located with 5mins walk to popular shopping malls and restaurants.
Stayed 3 nights in Nov 2025

8/10 Good

junix

Travelled with family
Liked: Cleanliness, staff & service, amenities
Smooth but took time more than the usual 5-star caliber brand.
Stayed 2 nights in Nov 2025

10/10 Excellent

Juan

Stayed 2 nights in Nov 2025

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location, clean, staff were friendly, great views and gym. The breakfasts was 10/10 Highly recommended!
Stayed 1 night in Nov 2025

10/10 Excellent

Eshan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great modern room in good location
Stayed 2 nights in Oct 2025

10/10 Excellent

ahmed, Yorkville

Liked: Cleanliness, amenities, property conditions & facilities
Every thing is very good.
Stayed 1 night in Nov 2025

10/10 Excellent

Simi

Stayed 5 nights in Nov 2025

10/10 Excellent

zane

Stayed 3 nights in Nov 2025

6/10 Okay

Dominique

Business traveller
Disliked: Cleanliness
The lighting in the bathroom was very dark to dark actually so if your a woman And you have to do your hair or makeup it is extremely difficult to see ,there is no ceiling light or portable light to bring in the vanity area it is only the vanity light on the mirror not enough lightning and the corners on the floors in my room ,shower and restroom was not very clean it was built up dust in each corner and around the sink had rust on the silver part of the faucet .Other than that the staff was exceptionally nice very helpful always willing to help you everyone had great customer service
Stayed 3 nights in Nov 2025

6/10 Okay

Tasneem

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall our stay was great, a few minor issues but were sorted very quickly by the lovely duty manager on site. He made us feel very welcome. Room was spacious and service staff were lovely especially at the restaurants. Great location with wonderful views of the petronas towers.
Stayed 5 nights in Nov 2025

6/10 Okay

Kah Kian

Business traveller
Liked: Amenities
Disliked: Cleanliness
The room was not properly cleaned. On my first night, the doorbell even rang by itself at midnight, which was quite unsettling. I also found a room slipper from the previous guest underneath the wardrobe.
Stayed 2 nights in Nov 2025

10/10 Excellent

Oliver

Stayed 2 nights in Nov 2025

10/10 Excellent

Galina

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Convenient location, walkable to many attractions. Very nice breakfast selection. Nice pool with views of Petronas towers.
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Very clean, great location, friendly and helpful staff, quite a new property and it shows
Rooftop bar view
Stayed 5 nights in Oct 2025

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Big and Clean room.
Stayed 5 nights in Nov 2025

10/10 Excellent

Kam

Travelled with partner
Liked: Amenities, property conditions & facilities
Room is very clean and the room temperature is very comfortable. Staff treated us more like a friend than a customer.
Stayed 3 nights in Nov 2025

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning, well-designed hotel. We stayed in a King room, and were very impressed with the space. The rooftop bar and infinity pool offer incredible views of one of the Twin Towers, along with plenty of great seating options.
Stayed 1 night in Nov 2025

10/10 Excellent

Tai Duc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, will definitely recommend this hotel to family and friends.
Stayed 5 nights in Oct 2025

10/10 Excellent

Rajeev

Stayed 1 night in Oct 2025

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new hotel, top quality, and in a good location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room is spacious and well layout. Front desk check-in staff Hamed is very friendly and helpful.
Stayed 2 nights in Oct 2025

8/10 Good

Shubham

Liked: Cleanliness, amenities, property conditions & facilities
The room was average and smaller than expected for a Hyatt property, and I didn’t like how the bathroom and shower were separated — the layout felt a bit tight. The breakfast spread was decent but lacked variety across days. However, the staff were excellent — warm, welcoming, and always ready to help, especially at the front door and with luggage or taxis. The location is great, with easy access to nearby spots within a short Grab or walk. The rooftop bar and pool are nice touches. Overall, a good stay, but I’d recommend opting for a more spacious room and hoping for a wider breakfast selection next time.
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel and rooftop bar
Stayed 5 nights in Sep 2025

10/10 Excellent

Slim

Stayed 12 nights in Oct 2025