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JW Marriott Kuala Lumpur

5.0 star property
5-star luxury hotel near Pavilion Kuala Lumpur, connected to a shopping center

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Photo gallery for JW Marriott Kuala Lumpur

Outdoor pool
Creator video - submitted by Travel Destinasians
Lobby
Premium bedding, in-room safe, desk, blackout drapes
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi

Explore the area

View in a map
183 Jalan Bukit Bintang, Wilayah Persekutuan, Kuala Lumpur, 55100
  • Place, Pavilion Kuala Lumpur
    ‪2 min walk‬
  • Place, KLCC Park
    ‪10 min walk‬
  • Place, Suria KLCC Shopping Centre
    ‪12 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪54 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Living area

Junior Suite, 1 Bedroom

  • 71 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Twin Beds

7.8 out of 10
Good
(7 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(35 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Single Beds

Superior Room, 2 Twin Beds

9.6 out of 10
Exceptional
(33 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(34 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

9.4 out of 10
Exceptional
(11 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Executive Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Premium bedding, in-room safe, desk, blackout drapes

Executive Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About the area

Kuala Lumpur

Kuala Lumpur City Centre stay.A stay at this Kuala Lumpur City Centre hotel places you steps from Pavilion Kuala Lumpur and within a 10-minute walk of Jalan Alor. Also, Berjaya Times Square is within half a mile (1 km) and KLCC Park is within 2 miles (3 km).

What's nearby

  • Pavilion Kuala Lumpur - 2 min walk - 0.2 km
  • Berjaya Times Square - 9 min walk - 0.8 km
  • KLCC Park - 10 min walk - 0.9 km
  • Suria KLCC Shopping Centre - 12 min walk - 1.0 km
  • Petronas Twin Towers - 15 min walk - 1.3 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Bukit Bintang Station - 5 min walk
  • Kuala Lumpur International Airport (KUL) - 45 min drive

Restaurants

  • ‪JW Executive Lounge - ‬1 min walk
  • ‪Jogoya (上閤屋) - ‬1 min walk
  • ‪The Loaf Bakery & Café - ‬1 min walk
  • ‪Calia - ‬1 min walk
  • ‪Bean Brothers - ‬1 min walk

About this property

JW Marriott Kuala Lumpur

5-star luxury hotel near Pavilion Kuala Lumpur, connected to a shopping center
JW Marriott Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include 22 meeting rooms, coworking spaces, and limo/town car service. Event space at this hotel measures 8913 square feet (828 square meters) and includes a conference center. A children's pool, a fitness center, and spa services are also featured at the luxury JW Marriott Kuala Lumpur. Parking is available for a fee.

This 5-star Kuala Lumpur hotel is smoke free.

  • 738 guestrooms or units
  • 29 levels
  • 4 dining venues
  • Meeting rooms
  • 8913 sq ft of conference space
  • 828 sq m of conference space
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
JW Marriott Kuala Lumpur offers 738 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 58-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Donna. Services include facials, body wraps, body scrubs, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Similar properties

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Hyatt Centric City Centre Kuala Lumpur
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  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, 190 reviews
The price is CA $148
CA $163 total
includes taxes & fees
Mar 12 - Mar 13
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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (MYR 10 per day)
  • Valet parking on site (MYR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 30 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 58-inch LCD TV with satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JW Marriott Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 60 for adults and MYR 30 for children
  • Self parking fee: MYR 10 per day
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

JW Kuala Lumpur
JW Marriott Hotel Kuala Lumpur
JW Marriott Kuala Lumpur
Kuala Lumpur JW Marriott Hotel
Kuala Lumpur Marriott Hotel
Marriott Hotel Kuala Lumpur
Kuala Lumpur Marriott
Marriott Kuala Lumpur
JW Marriott Kuala Lumpur Hotel
JW Marriott Kuala Lumpur Hotel
JW Marriott Kuala Lumpur Kuala Lumpur
JW Marriott Kuala Lumpur Hotel Kuala Lumpur

JW Marriott Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 633 out of 1000 reviews
Rating 8 - Good. 219 out of 1000 reviews
Rating 6 - Okay. 77 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

NHAN, Torrance

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, roomy, great services. Right smack in Bukit Bintang and across from Pavilion Mall is a huge plus. Very convenient. We didn't pay for the breakfast buffet (Capitol Cafe near by got many breakfast options, cheaper than the buffet cost). Elevator delays sometime created headaches (which is odd, there are six available...). Overall, no issues for our 3 night stay.
Stayed 3 nights in Dec 2025

6/10 Okay

matthew

Stayed 1 night in Nov 2025

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, amenities
Gym and the breakfast spread are amazing.
Stayed 3 nights in Oct 2025

10/10 Excellent

TAN

Travelled with group
Liked: Cleanliness, staff & service, amenities
I appreciated the hotel’s excellent location and overall service quality. However, the room make-up service did not meet expectations — some areas could be improved. For example, the used tissue box was not replaced, the toilet floor mat was not changed, and the toilet floor was not vacuumed during room cleaning. I believe a bit more attention to these details would greatly improve the guest experience. Thanks
Stayed 2 nights in Nov 2025

10/10 Excellent

Rika, Lake Charles

Liked: Cleanliness, amenities, property conditions & facilities
The hospitality from Mr. Resh the senior manager on duty is outstanding, he went above and beyond when I got sick and need it to see the doctor, walked me to the clinic and stayed till everything is done and got my medicine and the next day he checked on me, overall the front liner staff at the lobby are very helpful and polity , and I would like to give credit to Housekeeping staff , I didn’t catcher his name but I believe he’s unchanged on 3th floor since my room was 0379 and he’s the one that clean my room daily the way I want it, always smiling and positive attitude I wish I remember his name. Truly 5?stars experienced.
Stayed 6 nights in Nov 2025

10/10 Excellent

Steven

Stayed 2 nights in Oct 2025

10/10 Excellent

Lauren

Stayed 1 night in Nov 2025

8/10 Good

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff was very helpful.
Stayed 3 nights in Oct 2025

8/10 Good

Shian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All the staff were amazing. The room was a bit dated. After turning off all the lights, we could still see light coming in from the hallway, which affected our sleep quality. We had to use a towel to block the light — not something you’d expect to do at a five-star hotel.
Stayed 2 nights in Oct 2025

6/10 Okay

Timothy

Liked: Staff & service, property conditions & facilities
Lifts where slow
Stayed 2 nights in Oct 2025

6/10 Okay

Bosco, san francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The one that when I check in not many accommodation rooms to choices
Stayed 2 nights in Oct 2025

10/10 Excellent

Bosco, san francisco

Travelled with family
Liked: Amenities
overall I am happy with my stay
Stayed 1 night in Oct 2025

10/10 Excellent

lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

YU

Stayed 3 nights in Oct 2025

10/10 Excellent

tricia fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Faydi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great overall stay as always
Stayed 3 nights in Sep 2025

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Richard, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property location was excellent plenty of options for dining within the hotel and around the area, especially right across the street at the pavilion
Stayed 4 nights in Sep 2025

10/10 Excellent

Omair

Stayed 3 nights in Sep 2025

10/10 Excellent

Salahuddin

Stayed 3 nights in Sep 2025

10/10 Excellent

Afroza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very happy to stay JW Marriott Kulalumpur. Last 2 time I was stayed at Westin kula lumpur but their service was not up to the mark. Then one of my friend suggest me to stay here. Their service is very remarkable. Specially a Bangladeshi employee ( Md Sohel) is working in room service, his service is very prompt and very helpful also reliable. I really enjoyed my holiday to staying JW Marriot kulalumpur.
Stayed 3 nights in Sep 2025

10/10 Excellent

Yat Mon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super quick check in and offered higher level upgrade with immediate check in at 1130am which I paid. We extended check out to 1300pm foc.
Stayed 1 night in Sep 2025

10/10 Excellent

YUAN SOON

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Polite staff. Reasonable pricing for a big brand
Stayed 2 nights in Sep 2025

10/10 Excellent

Ming Ren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025