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JW Marriott Kuala Lumpur

5.0 star property
5-star luxury hotel near Pavilion Kuala Lumpur, connected to a shopping center

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Photo gallery for JW Marriott Kuala Lumpur

Outdoor pool
Creator video
Lobby
Outdoor pool
Pub

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
183 Jalan Bukit Bintang, Wilayah Persekutuan, Kuala Lumpur, 55100
  • Place, Pavilion Kuala Lumpur
    ‪2 min walk‬
  • Place, KLCC Park
    ‪12 min walk‬
  • Place, Petronas Twin Towers
    ‪15 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Living area

Junior Suite, 1 Bedroom

  • 71 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Single Beds

Superior Room, 2 Twin Beds

9.6 out of 10
Exceptional
(27 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed

1 bedroom, premium bedding, in-room safe, desk

Executive Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(32 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Twin Beds

8.0 out of 10
Very good
(6 reviews)
  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(32 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Twin Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the area

Kuala Lumpur

Kuala Lumpur City Centre stay.A stay at this Kuala Lumpur City Centre hotel places you steps from Pavilion Kuala Lumpur and within a 10-minute walk of Jalan Alor. Berjaya Times Square and KLCC Park are also within 2 miles (3 km).

What's nearby

  • Pavilion Kuala Lumpur - 2 min walk - 0.2 km
  • Berjaya Times Square - 10 min walk - 0.9 km
  • Suria KLCC Shopping Centre - 12 min walk - 1.0 km
  • KLCC Park - 12 min walk - 1.0 km
  • Petronas Twin Towers - 15 min walk - 1.3 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Bukit Bintang Station - 5 min walk
  • Kuala Lumpur International Airport (KUL) - 45 min drive

Restaurants

  • ‪Express Teppanyaki - ‬2 min walk
  • ‪Calia - ‬1 min walk
  • ‪JW Executive Lounge - ‬1 min walk
  • ‪Ferria Kl - ‬1 min walk
  • ‪Dayone Dayone Noodles 小時光 銷魂麵舖 - ‬2 min walk

About this property

JW Marriott Kuala Lumpur

5-star luxury hotel near Pavilion Kuala Lumpur, connected to a shopping center
JW Marriott Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include 22 meeting rooms, coworking spaces, and limo/town car service. Event space at this hotel measures 8913 square feet (828 square meters) and includes a conference center. A children's pool, a fitness center, and spa services are also featured at the luxury JW Marriott Kuala Lumpur. Parking is available for a fee.

This 5-star Kuala Lumpur hotel is smoke free.

  • 738 guestrooms or units
  • 29 levels
  • 4 dining venues
  • Meeting rooms
  • 8913 sq ft of conference space
  • 828 sq m of conference space
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
JW Marriott Kuala Lumpur offers 738 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 58-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Donna. Services include facials, body wraps, body scrubs, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

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includes taxes & fees
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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (MYR 10 per day)
  • Valet parking on site (MYR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 30 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 58-inch LCD TV with satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JW Marriott Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 60 for adults and MYR 30 for children
  • Self parking fee: MYR 10 per day
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

JW Kuala Lumpur
JW Marriott Hotel Kuala Lumpur
JW Marriott Kuala Lumpur
Kuala Lumpur JW Marriott Hotel
Kuala Lumpur Marriott Hotel
Marriott Hotel Kuala Lumpur
Kuala Lumpur Marriott
Marriott Kuala Lumpur
JW Marriott Kuala Lumpur Hotel
JW Marriott Kuala Lumpur Hotel
JW Marriott Kuala Lumpur Kuala Lumpur
JW Marriott Kuala Lumpur Hotel Kuala Lumpur

JW Marriott Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 639 out of 1015 reviews
Rating 8 - Good. 223 out of 1015 reviews
Rating 6 - Okay. 80 out of 1015 reviews
Rating 4 - Poor. 44 out of 1015 reviews
Rating 2 - Terrible. 29 out of 1015 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

MOHAMMAD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Sheri, Hampstead

Travelled with family
Liked: Amenities
Amazing stay!’
Stayed 3 nights in Jun 2025

8/10 Good

Tan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Chitra

Liked: Cleanliness, amenities, property conditions & facilities
I’d stay here again any day of the week!
Stayed 3 nights in Jun 2025

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Holiday

Had a lovely & enjoyable stay at JW Marriott KL
Stayed 2 nights in Jun 2025

10/10 Excellent

Darren, Abbotsford

Stayed 2 nights in Jun 2025

10/10 Excellent

Darren, Abbotsford

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 2 nights in Jun 2025

10/10 Excellent

Nap

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff. Bright and pleasant room
Stayed 14 nights in May 2025

10/10 Excellent

Wai Wei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Stayed 2 nights in May 2025

10/10 Excellent

Sol

Stayed 1 night in May 2025

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well met expectations
Stayed 2 nights in Jun 2025

4/10 Poor

Krithi, Silver Spring

Travelled with family
Very poor service from multiple staff at front desk. We had 2 bookings for 3 rooms over 5 days and they made us check in and out rooms! Any help requested they were unhelpful with and just seem to care to provide customer service
Stayed 3 nights in May 2025

6/10 Okay

Tai Heng

Liked: Cleanliness, room comfort
Disliked: Staff & service
The service was bad
Stayed 2 nights in May 2025

10/10 Excellent

Lay Tin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I am happy to stay in this hotel. Because the location is very convenient for shopping and the hotel staffs all are very kind and polite. Will stay in again.
Stayed 2 nights in May 2025

6/10 Okay

Minal

Out of all things, they lack on their bedding, especially upgrading the pillows as they seemed very old with not much firmness
Stayed 4 nights in May 2025

6/10 Okay

Janayd

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
The hotel was good, however there seemed to be a very unpleasant smell lingering around the rooms beyond reception. Considering this is a 5 star hotel, I wouldn't expect this to be an issue! On a more positive note, the gym was good and had a nice variety of equipment.
Stayed 7 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable with good facilities. Easy check in
Stayed 4 nights in May 2025

10/10 Excellent

Judith

Stayed 5 nights in May 2025

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place!
Stayed 4 nights in Feb 2025

10/10 Excellent

Vickie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location! Friendly staff!
Stayed 2 nights in May 2025

8/10 Good

Dawn Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel if you want to do some premium shopping! Lovely, attentive staff who are always willing to help. Not overly impressed with the food choice, but if you like Asian cuisine you’ll be really happy. Just a bit too Asian for us. Great area to wander around, but super busy. It’s a really big hotel, so if you’re wanting a quiet place, this wouldn’t be for you, but if you like to be in the middle of it all, definitely the hotel for you. We had a suite and really can’t complain about the size, very generous space.
Stayed 4 nights in Apr 2025

10/10 Excellent

ZHIYUAN

Liked: Cleanliness, staff & service
It was good but not that good. The hotel is super convenient cause it's located in the center area, and the staff was nice as well. But when we arrived at our room we found there were spider webs around the corner and our wifi was too terrible to use, so the next day I told the staff but after one hour they helped us to solve this problem. Last time we lived in the Ritz Calton Hotel which is near JW and we had a very good experience maybe next time we will choose The Ritz
Stayed 3 nights in May 2025

10/10 Excellent

Jason

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and great hotel close to everything
Stayed 4 nights in May 2025