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Mandarin Pacific Hotel

3.0 star property
3-star hotel near Berjaya Times Square

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Photo gallery for Mandarin Pacific Hotel

Interior detail
Exterior
Reception
Desk, iron/ironing board, rollaway beds, free WiFi
Breakfast and lunch served

Reviews

6.0 out of 10

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Parking available

Explore the area

Map
2-8 Jalan Sultan, Kuala Lumpur, 50000
  • Petaling Street
    ‪2 min walk‬
  • Berjaya Times Square
    ‪2 min drive‬
  • Pavilion Kuala Lumpur
    ‪3 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

View all photos for Superior Deluxe (1 King Bed)

Desk, iron/ironing board, rollaway beds, free WiFi

Superior Deluxe (1 King Bed)

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Deluxe (Multiple Beds, Family Room)

Desk, iron/ironing board, rollaway beds, free WiFi

Superior Deluxe (Multiple Beds, Family Room)

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Deluxe (1 Queen)

Desk, iron/ironing board, rollaway beds, free WiFi

Superior Deluxe (1 Queen)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room (Multiple Beds, Family Room)

Desk, iron/ironing board, rollaway beds, free WiFi

Deluxe Room (Multiple Beds, Family Room)

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Twin Room

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Queen Room

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Queen Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Queen Room

Desk, iron/ironing board, rollaway beds, free WiFi

Superior Queen Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Queen Room

Desk, iron/ironing board, rollaway beds, free WiFi

Deluxe Queen Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Deluxe (Twin Beds)

Desk, iron/ironing board, rollaway beds, free WiFi

Superior Deluxe (Twin Beds)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Desk, iron/ironing board, rollaway beds, free WiFi

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Desk, iron/ironing board, rollaway beds, free WiFi

Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room

Desk, iron/ironing board, rollaway beds, free WiFi

Superior Twin Room

  • Sleeps 3
  • 2 Twin Beds

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About the area

Kuala Lumpur

Heart of Kuala Lumpur.Your stay at this Golden Triangle hotel places you within 2 miles (3 km) of Berjaya Times Square and Pavilion Kuala Lumpur. Suria KLCC Shopping Centre and Petronas Twin Towers are also within 3 miles (5 km).

What's nearby

  • Petaling Street - 2 min walk - 0.2 km
  • Kuala Lumpur Tower - 17 min walk - 1.5 km
  • Berjaya Times Square - 2 min drive - 1.9 km
  • Pavilion Kuala Lumpur - 3 min drive - 3.1 km
  • Petronas Twin Towers - 4 min drive - 3.1 km

Getting around

  • Kuala Lumpur Pasar Seni Station - 2 min walk
  • Maharajalela Station - 8 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Restoran Old Kasturi Kopitiam - ‬2 min walk
  • ‪源昌隆咖啡店 Kafei Dian - ‬2 min walk
  • ‪Niko Neko Matcha 2.0 - ‬1 min walk
  • ‪Purple Cane Tea House - ‬1 min walk
  • ‪The Attic Bar - ‬2 min walk

About this property

Mandarin Pacific Hotel

3-star hotel near Berjaya Times Square
There's a restaurant on site. Public spaces have free WiFi. An airport shuttle during limited hours is available for a fee. Mandarin Pacific Hotel also features tour/ticket assistance, concierge services, and laundry facilities. Parking is available for a fee.
  • 144 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • Dining venue
Mandarin Pacific Hotel offers 144 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. This Kuala Lumpur hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers and complimentary toiletries. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Malay

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Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours
  • Self parking on site (MYR 5 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 10 per person
  • A restaurant

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 18

Check-out

Check-out before 1:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mandarin Pacific Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 39.5 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 10 per person
  • Airport shuttle fee: MYR 90 per person (roundtrip)
  • Self parking fee: MYR 5 per day (in/out privileges)
  • Rollaway bed fee: MYR 39.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Mandarin Pacific
Mandarin Pacific
Mandarin Pacific Hotel
Mandarin Pacific Hotel Kuala Lumpur
Mandarin Pacific Kuala Lumpur
Mandarin Pacific Hotel Hotel
Mandarin Pacific Hotel Kuala Lumpur
Mandarin Pacific Hotel Hotel Kuala Lumpur

Mandarin Pacific Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 16 out of 241 reviews
Rating 8 - Good. 66 out of 241 reviews
Rating 6 - Okay. 84 out of 241 reviews
Rating 4 - Poor. 43 out of 241 reviews
Rating 2 - Terrible. 32 out of 241 reviews

5.4/10

Cleanliness

6.4/10

Staff & service

2.0/10

Amenities

5.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i would like to give back feedback to this hotel because for standard room normal rent per night 51 Rm and through expedia was very expensive i never recommended expedia again to anybody the hotel charge me 97+15 tax+10 government tax= 122Rm without break fast i am sorry to say bad expedia and bad hotel because both of you cheating people
Stayed 4 nights in Apr 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Mar 2019

6/10 Okay

Yeng

Liked: Staff & service, property conditions & facilities, room comfort
Hotel close to MRT, LRT and bus station. Hot water shower and bathroom condition needs to be improved.
Stayed 4 nights in Dec 2018

2/10 Terrible

Thian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Leong

It was my worst stay for my past ten years I will not return to this hotel
Stayed 2 nights in Sep 2018

8/10 Good

Lawrence

Liked: Staff & service
The hotel need some basic renovation and very run down
Stayed 1 night in Nov 2018

2/10 Terrible

HengLeong, Malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is very old.However, the very issue on the hotel is that the room is very very very dirty. The carpet is so dirty that you have to wear your shoes inside the room. The wall, table and sofa are also very dirty, Finally the toilet is so damn dirty that you will not even want to use it, And if you ask the receptionist, they would say this is the toilet standard for their bathrooms. The 3 star on the hotel is rubbish. Overall NOTHING is clean for the hotel room and I wonder how some of guests can even say the room is clean and comfortable.. Stay away from this hotel except if you like to stay in a dirty room with a very very dirty bathroom. Save your money and go elsewhere. There is no way they can improve any further.
Stayed 1 night in Nov 2018

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Worst Hotel

Sorry but I stayed in OLd Dirty Room ... Breakfast Buffet serve the same menu everyday.
Stayed 6 nights in Sep 2018

4/10 Poor

Owen, Melbourne

Disliked: Cleanliness, property conditions & facilities, room comfort
Close to transport and nice eating places. The hotel was very run down and shabby
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

6/10 Okay

Alex, Sabah

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort

Vacation

The hotel is already old. The restroom faucets are very hard to pull but functioning. What I like in them was that they allow early check in with no extra charge as long as the room is available.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

good price

Price is very good, also the location to get access to different parts of the town by buss or train
Stayed 1 night in Jul 2018

8/10 Good

R, Yazd Iran

Liked: Staff & service, room comfort
The price is very good. Staff are friendly. But rooms need a little re modeling
Stayed 2 nights in Jul 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
First impression smell old, needs paint job really bad. Cob web and air condition was on and off. TV has to be upgraded, should have at least one international news channel like BBC or CNN. Shower room need to be scrubbed or change the tiles. WC was ok. I hope the management will take care of business. Very disappointing.
Stayed 2 nights in May 2018

6/10 Okay

lanie, malaysia

Disliked: Property conditions & facilities

nice, close to city proper

it has breakfast buffet and free wifi. near lrt station
Stayed 5 nights in Apr 2018

2/10 Terrible

Nazri, MY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last choice

Checkout early and try to find another hotel. Staff is rude, room is for sure not clean, saw blood stain on the mattress etc, not recommended.
Stayed 1 night in May 2018

4/10 Poor

lee, malaysia johor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strategic location but not nice to stay

Location is great - so you could search hotel around that area, there are quite a few competitive ones - means surrounding the hotel within walking distance you are able to visit a few hotspots within a day , eg Dataran Merdeka , Chinatown (now become Indian town) , Central Market, Masjid Jamek, National Tekstil Museum, if you still have time left for the day, could go Bukit Bintang shopping by taking MRT from Pasar Seni to Bukit Bintang station. All this could be done within a day by walking and MRT / LRT. The room I stayed is miserable, like horrid movie style, I turned the light on both nights. I paid about RM 72 per night for a no windows common room. Not sure if other type of room could be different. You may consider other budget hotel or backpacker hotel, they could be clean and tidy
Stayed 2 nights in Apr 2018

8/10 Good

Robert

Liked: Cleanliness

8/10 Good

Ennisjack, Malaysia

Liked: Staff & service, property conditions & facilities

Nice stay

Strategic location, walking distance to MRT and Rapid Putra LRT. Overall a good place to stay.
Stayed 1 night in Mar 2018

8/10 Good

Jeff, Montreal Canada

Liked: Staff & service

Close to Chinatown, central market and few lines

Very good location. ..close to pudu sentral where star alliance run shutter bus every 30 minutes to KL airport...also right in Chinatown...very close to everything...including many street vendors for food and other stuffs...the hotel is a little bit less maintained but can not complain with the price for a room in downtown KL
Stayed 2 nights in Feb 2018

6/10 Okay

Chee Jit

Old hotel with cold rooms.

The room is very cold. No air-con control. Central air-con controlled.
Stayed 1 night in Jan 2018

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Other than location,I can't think of anything postive about this place. It was dirty, very dirty. Service was rude. Breakfast was awful.
Stayed 1 night in Dec 2017