Note fondée sur 5 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
3,7 Service et personnel
5,0 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 déc. 2023 sur Expedia
par un voyageur
Business trip
Publié le 30 oct. 2023 sur HotelsClean and spacious
Commentaires de Gestion de l’hôtel
12 nov. 2023 par Wan Enderi, Gestion de l’hôtel
Dear Guest,Greetings from Mercure Living Putrajaya!Thank you for taking the time to review your experience during your stay with us. We are delighted to hear that you enjoyed the comfort of our rooms and facilities.Once again, thank you for sharing your experience, and we hope we will get the pleasure of welcoming you again soon.Sincerely,Wan EnderiGeneral Manager
par un voyageur
Publié le 30 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2023 par Wan Enderi, Gestion de l’hôtel
Dear Guest,Thank you for your kind words! We are delighted to hear that you had a wonderful stay at our hotel. Our team strives to provide exceptional service, and it is great to know that we succeeded in making your stay enjoyable. We look forward to welcoming you back in the future for another memorable experience. Safe travels!Warm regards,Wan EnderiGeneral Manager
par un voyageur
Publié le 1 déc. 2022 sur Expedia
I don’t know if they don’t know if they not enough staff or they didn’t take this job seriously.
Quite dissapointing for a 4 star hotel, some of the staff are good such as at the reception, and the waitresses. Some are not as the food quality is not really good. The housekeeping is also the same, they are not taking this job seriously as they only cleaned the room while talking. I really hope they can make some improvement in terms of food quality and staff , services. And also not recomended for the disabilities guest. I will not book this hotel again. Thank you
Commentaires de Gestion de l’hôtel
5 déc. 2022 par David, Gestion de l’hôtel
Dear Ms. Afiqah,Warm greetings from Mercure Living Putrajaya. We appreciate you taking the time to share your comment about your recent stay with us. I am sorry to hear that our service did not meet your expectations. We would like to thank you for bringing these points to our attention and we will definitely look into it.We sincerely hope that you will give us the chance to welcome you again.Yours sincerely,David TaiGeneral Manager
par un voyageur
Publié le 15 août 2022 sur Expedia
Commentaires de Gestion de l’hôtel
6 déc. 2022 par David Tai, Gestion de l’hôtel
Dear Mr. Yoshinori,Warmest Greetings from Mercure Living Putrajaya!Thank you for your review. We hope you had an enjoyable experience at Mercure Living Putrajaya. Let us know if you are coming back so we can continue to take care of you!Sincerely,David TaiGeneral Manager
