PARKROYAL COLLECTION Kuala Lumpur

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Exterior
Outdoor pool, open 7:00 AM to 8:00 PM, free cabanas, sun loungers
Exterior
Daily buffet breakfast for a fee
Urban Suite | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Place, Berjaya Times Square
    ‪3 min walk‬
  • Place, The Exchange TRX
    ‪5 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪7 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪57 min drive‬

Room options

Lifestyle Premier King

9.0 out of 10
Wonderful
(31 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Lifestyle Premier Double Double

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

COLLECTION Club King

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

COLLECTION Club Premier King

9.0 out of 10
Wonderful
(15 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

COLLECTION Club Premier Double Double

8.0 out of 10
Very good
(13 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Urban Suite

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

Lifestyle Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Urban Deluxe King

8.4 out of 10
Very good
(32 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Urban Deluxe Twin

7.4 out of 10
Good
(18 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

COLLECTION Club Premier Twin

  • City view
  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

Signature Family Suite

  • City view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bunk Bed

Urban Family Suite

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Urban Deluxe Queen

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Signature Family Suite

  • City view
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Twin Bunk Beds

Signature Family Suite

  • City view
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Twin Bunk Beds

Signature Family Suite

  • City view
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Twin Bunk Beds

Signature Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Lifestyle Premier Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

PARKROYAL COLLECTION Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Kuala Lumpur

City center stay.Within a 10-minute walk of this Bukit Bintang hotel, you'll find Berjaya Times Square and Pavilion Kuala Lumpur. The Exchange TRX and Mitsui Shopping Park LaLaport are also within half a mile (1 km).

What's nearby

  • Berjaya Times Square - 3 min walk - 0.3 km
  • Changkat Bukit Bintang - 3 min walk - 0.3 km
  • The Exchange TRX - 5 min walk - 0.5 km
  • Pavilion Kuala Lumpur - 7 min walk - 0.6 km
  • Kuala Lumpur Tower - 3 min drive - 2.3 km

Getting around

  • Bukit Bintang Station - 2 min walk
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 33 min drive

Restaurants

  • ‪Kurata Japanese Fine Dining - ‬1 min walk
  • ‪The Chicken Rice Shop - ‬1 min walk
  • ‪Damok Kitchen 大漠冰室 - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Secret Recipe - ‬4 min walk

About this property

PARKROYAL COLLECTION Kuala Lumpur

5-star luxury hotel near Berjaya Times Square
PARKROYAL COLLECTION Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

There are 10 meeting rooms available. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury PARKROYAL COLLECTION Kuala Lumpur. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

This Art Deco Kuala Lumpur hotel is smoke free.

  • 527 guestrooms or units
  • 2 bars or lounges
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Dining venue
PARKROYAL COLLECTION Kuala Lumpur offers 527 air-conditioned accommodations with minibars and safes. 50-inch Smart televisions come with premium digital channels.

Bathrooms include bathrobes, bidets, complimentary toiletries, and hair dryers. This Kuala Lumpur hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

St Gregory Spa has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • Dining table
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (MYR 6.60 per day)
  • Valet parking on site (MYR 40 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 85 for adults and MYR 42.50 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch smart TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Dining table
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at PARKROYAL COLLECTION Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 162 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 85 for adults and MYR 42.50 for children
  • Covered self parking fee: MYR 6.60 per day
  • Valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 162 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Kuala Lumpur Parkroyal

Parkroyal

Parkroyal Hotel

Parkroyal Hotel Kuala Lumpur

Parkroyal Kuala Lumpur

Kuala Lumpur Parkroyal Hotel

Parkroyal Kuala Lumpur Hotel Kuala Lumpur

PARKROYAL Kuala Lumpur Hotel

PARKROYAL Kuala Lumpur

PARKROYAL COLLECTION Kuala Lumpur Hotel

PARKROYAL COLLECTION Kuala Lumpur Kuala Lumpur

PARKROYAL COLLECTION Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

How close is PARKROYAL COLLECTION Kuala Lumpur to the airport?

PARKROYAL COLLECTION Kuala Lumpur is 17.2 mi (33-min drive) away from the Subang (SZB-Sultan Abdul Aziz Shah) airport, the closest popular airport to the property.

How much does it cost to stay at PARKROYAL COLLECTION Kuala Lumpur?

As of May 18, 2026, prices found for a 1-night stay for 2 adults at PARKROYAL COLLECTION Kuala Lumpur on May 20, 2026 start from CA $144, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does PARKROYAL COLLECTION Kuala Lumpur have an airport shuttle?

Airport shuttle services are not available at PARKROYAL COLLECTION Kuala Lumpur.

Does PARKROYAL COLLECTION Kuala Lumpur offer free breakfast?

Free breakfast isn’t provided at PARKROYAL COLLECTION Kuala Lumpur, but buffet breakfast is offered for a fee of MYR 85 for adults and MYR 42.50 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at PARKROYAL COLLECTION Kuala Lumpur?

No, there is no casino at this hotel.

What time is check-in at PARKROYAL COLLECTION Kuala Lumpur?

Check-in begins at 3:00 PM.

Is there free parking at PARKROYAL COLLECTION Kuala Lumpur?

Free parking is not available at this hotel. Self parking is available for MYR 6.60 per day, and valet parking for MYR 40 per day.

Does PARKROYAL COLLECTION Kuala Lumpur have a pool?

PARKROYAL COLLECTION Kuala Lumpur features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 8:00 PM.

Does PARKROYAL COLLECTION Kuala Lumpur have a restaurant?

Yes, there is a restaurant on site.

Does PARKROYAL COLLECTION Kuala Lumpur have a spa?

Pamper yourself with a day at St Gregory Spa, where you can enjoy body treatments, deep-tissue massages, and body scrubs.

How close is PARKROYAL COLLECTION Kuala Lumpur to downtown Kuala Lumpur?

PARKROYAL COLLECTION Kuala Lumpur is 1.8 mi away from Kuala Lumpur.

PARKROYAL COLLECTION Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 556 out of 974 reviews
Rating 8 - Good. 255 out of 974 reviews
Rating 6 - Okay. 100 out of 974 reviews
Rating 4 - Poor. 41 out of 974 reviews
Rating 2 - Terrible. 22 out of 974 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Elizabeth

No sound-proofing so you could hear everything in your neighbours
Stayed 1 night in Feb 2026

10/10 Excellent

MELISSA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Daily breakfast is great. Convenient location. Hotel staff is accommodating. A bit off-putting is that one of our rooms had a clogged bathroom drain, which we reported and got confirmation that it was fixed. Only to find out when we got back that it wasn’t. Good thing it happened on our last night.
Stayed 4 nights in Dec 2025

10/10 Excellent

Henry

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location - 5 minute walk to Berjaya Time Square (great for affordable shopping) and 10 minutes to Jalan Alor Street Food with plenty of other shops along the way. Staff and amenities were fantastic :) Would stay here again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Mira

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect Location, close to all the great spots. Excellent staff, very clean. I will definitely stay here again with my kids.
Stayed 7 nights in Feb 2026

10/10 Excellent

Boon

Stayed 2 nights in Feb 2026

10/10 Excellent

Rosalind Elizabeth, Warners Bay

Liked: Cleanliness, amenities, property conditions & facilities
I had a room with an amazing view overlooking the pool. Double glazing meant there was no noise from outside (but guests above me were a bit noisy!) Breakfast was incredible - so many choices. Staff were so friendly, professional and polite. Location great - a very short walk to the monorail.
Stayed 3 nights in Feb 2026

10/10 Excellent

Scott

Stayed 1 night in Jan 2026

10/10 Excellent

Denis, Telford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed at the Parkroyal Collection in a Club Room. The room was excellent and serviced to a high standard. The Club facilities were good and offered a selection of food in the evening and at breakfast. Choice of complimentary drinks was good. The staff went above and beyond. Thanks to Kapil, Jessica, Shirell, Henry. Jon. Nicky. Kushal and Summit for their attentive service. Thanks also to the staff in the Botanist Bar for the great service. I would recommend.
Stayed 5 nights in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, amenities
Lovely hotel in the middle of KL, great staff, food and facilities. Walking distance to most things.
Stayed 4 nights in Jan 2026

10/10 Excellent

Royston

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and felt very fresh. Service provided by the staff was amazing. Overall, I had a very comfortable stay and Parkroyal Collection KL had left me a very good impression and had satisfied me beyond my expectations. I will certainly stay there again during my next visit!
Stayed 1 night in Jan 2026

10/10 Excellent

Shelagh

Liked: Cleanliness, staff & service, amenities
The staff were very friendly and helpful, the rooms were spotless , a great stay
Stayed 3 nights in Jan 2026

4/10 Poor

MIKE

Stayed 1 night in Jan 2026

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities
Great location, modern comfortable hotel. Clean rooms. However had to change rooms due to aircondition not working. Handled well with upgraded room.
Stayed 3 nights in Jan 2026

8/10 Good

stephen

Travelled with partner
Liked: Amenities, property conditions & facilities
Not spotless but exceptable
Stayed 4 nights in Jan 2026

10/10 Excellent

Roma

Liked: Cleanliness, staff & service, amenities
Clean, beautiful and modern room. Comfortable bed and temperature control. Loved having the filtered water spout in our room to refill our water bottles. Great variety for breakfast. Excellent location for all the sights. Will definitely check out this chain when travelling to different places.
Stayed 4 nights in Jan 2026

10/10 Excellent

John-paul

Liked: Cleanliness, staff & service, amenities
Staff were so warm and welcoming. They were all very nice and considerate too. The toom was spotless and when we had a tv issuse they switched our room within 30 minutes. The restaurants and bars were amazing as well with great food and drinks.
Stayed 3 nights in Jan 2026

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities
Great location, comfortable bed though space around bed felt slightly cramped.
Stayed 2 nights in Jan 2026

10/10 Excellent

Javier

Stayed 3 nights in Jan 2026

10/10 Excellent

Terence

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The check in was very efficient, the room was very clean, the breakfast was excellent and on par with Shangri'la standard for both variety and tastes. Above all the hotel staff were all very pleasant n approachable, Strongly recommended to stay here,
Stayed 2 nights in Jan 2026

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities
Wonderful staff. Amazing room. Great amenities. Awesome breakfast (but go early as it gets busy real quick!). Perfect location.
Stayed 5 nights in Dec 2025

10/10 Excellent

Reshma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super comfortable bed. Great vpool area. All the staff very friendly, professional, patient and helpful for all kinds of questions and service. This place feels like a home, as always. Location (Bukit Bintang MRT, Pavilion, Lot10, Sungei Wang shopping area, and Jln Alor) is fantastic.
Stayed 2 nights in Jan 2026

8/10 Good

Adib

Stayed 5 nights in Oct 2025

8/10 Good

Kurt

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clear rooms, close to everything, staff are friendly and helpful
Stayed 6 nights in Dec 2025

6/10 Okay

Ahson

Liked: Cleanliness, amenities
Ther room was clean but smelled musty. Neighbors on our floor were very loud and the sound resonated through thin walls. The location was great though and provided easy access to the Bukit Bintang monorail and and MRT stations.
Stayed 5 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Great service and good location
Stayed 2 nights in Dec 2025