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Palace of the Golden Horses

Property class: 4.5
4.5-star luxury hotel near Bukit Jalil National Stadium

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Photo gallery for Palace of the Golden Horses

Front of property
Dining
Pool
Lounge
Dining

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Jalan Kuda Emas, Mines Resort City, Seri Kembangan, Selangor, 43300
  • Place, The Mines Shopping Centre and Theme Park
    ‪3 min drive‬
  • Place, Kuala Lumpur Race Course
    ‪4 min drive‬
  • Place, Axiata Arena
    ‪4 min drive‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪46 min drive‬

Room options

View all photos for Executive Suite

Room

Executive Suite

  • Garden view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Minister Suite

Room

Minister Suite

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Head of State Suite

Room

Head of State Suite

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Room

Deluxe Double Room

  • Lake view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Room

Deluxe Twin Room

  • Lake view
  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Seri Kembangan

Bukit Jalil stay.Your stay at this Bukit Jalil hotel places you within 3 miles (5 km) of Bukit Jalil National Stadium and Malaysia International Exhibition and Convention Center. The Mines Shopping Centre and Theme Park and Axiata Arena are also within 3 miles (5 km).

What's nearby

  • The Mines Shopping Centre and Theme Park - 3 min drive - 3.4 km
  • Kuala Lumpur Race Course - 4 min drive - 1.9 km
  • Axiata Arena - 4 min drive - 3.4 km
  • Malaysia International Exhibition and Convention Center - 4 min drive - 3.8 km
  • Bukit Jalil National Stadium - 5 min drive - 5.3 km

Getting around

  • Kuala Lumpur Serdang KTM Komuter Station - 5 min drive
  • Sri Petaling Station - 5 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 36 min drive

Restaurants

  • ‪Coffee Bean & Tea Leaf - ‬5 min drive
  • ‪Restoran Tasvee Maju Bistro - ‬4 min drive
  • ‪大道东酒家 - ‬3 min drive
  • ‪Restoran Mat Ayam Kampung - ‬3 min drive
  • ‪Texas Chicken - ‬5 min drive

About this property

Palace of the Golden Horses

4.5-star luxury hotel near Bukit Jalil National Stadium
Palace of the Golden Horses offers its guests a children's pool, an outdoor pool, a waterslide, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and a meeting room are available. A terrace, barbecue grills, and multilingual staff are also featured at the luxury Palace of the Golden Horses. Self parking is free.

This Mediterranean Seri Kembangan hotel is smoke free.

  • 1 building
  • 472 guestrooms or units
  • 9 levels
  • 3 dining venues
  • Built in 1998
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Palace of the Golden Horses offers 472 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Valet parking on site (MYR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 18-hole adjacent golf course
  • Children's pool
  • Gym
  • Outdoor pool
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: MYR 20.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Golden Horses
Golden Horses Palace
Golden Palace Horses
Horses Palace
Palace Golden Horses
Palace Golden Horses Hotel Seri Kembangan
Palace Golden Horses Seri Kembangan
Palace Horses
Palace Golden Horses Hotel
Palace Golden Horses Resort Seri Kembangan
Palace Golden Horses Resort
Goln Horses Seri Kembangan
Palace of the Golden Horses Hotel
Palace of the Golden Horses Seri Kembangan
Palace of the Golden Horses Hotel Seri Kembangan

Frequently asked questions

How close is Palace of the Golden Horses to the airport?

Palace of the Golden Horses is 16.2 mi (36-min drive) away from the Subang (SZB-Sultan Abdul Aziz Shah) airport, the closest popular airport to the property.

Does Palace of the Golden Horses have an airport shuttle?

Airport shuttle services are not available at Palace of the Golden Horses.

Does Palace of the Golden Horses offer free breakfast?

Palace of the Golden Horses does not offer free breakfast.

Is there a casino at Palace of the Golden Horses?

No, there is no casino at this hotel.

What time is check-in at Palace of the Golden Horses?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Palace of the Golden Horses?

This hotel offers free self parking. Valet parking is available for MYR 20.00 per day.

Does Palace of the Golden Horses have a pool?

Palace of the Golden Horses features an outdoor pool and a children's pool.

Does Palace of the Golden Horses have a restaurant?

Yes, there are 3 restaurants on site.

Does Palace of the Golden Horses have a spa?

There are no spa services available at this hotel.

How close is Palace of the Golden Horses to downtown Seri Kembangan?

Palace of the Golden Horses is 0.9 mi away from Seri Kembangan.

Palace of the Golden Horses Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 85 out of 408 reviews
Rating 8 - Good. 156 out of 408 reviews
Rating 6 - Okay. 91 out of 408 reviews
Rating 4 - Poor. 49 out of 408 reviews
Rating 2 - Terrible. 27 out of 408 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Disliked: Property conditions & facilities
체크인데스크의친절함이 고마웠습니다.그런데 전체적으론 좀 그렇습니다
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

I love the SPA, massage was great
Stayed 4 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
All Golden this hotel
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Kuala Lumpur

Could be a good facility but needs big overall. Would have been amazing one upon a time. City is a little bit away. Probably 20-30mins in cab. Area ok.
Stayed 1 night in Jan 2020
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel was sold to us as a 'luxury 5 star resort'. What we found was a very old, barely 2 star motel. Property was old, poorly maintained and the outdoor pool that was advertised was non existant. Food quality at breakfast was poor, and the staff are happy to come into your room despite a do not disturb sign. No safety box nor fridge in the room. Leaking faucet with wet floors in the bath, unusable tub. Total joke!
Stayed 4 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to rest and relax

the stay was comfortable as the rooms are decent sized and suitably furnished. the facilities provided by the resort are more than adequate.The washroom amenities are very good.
Stayed 3 nights in Dec 2019
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Poor maintenance of the hotel, old and dirty, smelly etc
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Staff & service
the property is in a beautiful setting and a great structure.
Stayed 6 nights in Nov 2019
Verified review

6/10 Okay

Liked: Staff & service
Service is good , room maintanence need to improve
Stayed 2 nights in Sep 2019
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
sleeping with ants every night and if you like darkroom, welcome
Stayed 3 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
So nice ppace
Stayed 1 night in Jun 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Not really a value for money kinda place for me.
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Staff/service and food were excellent. Very spacious rooms. However refurbishment meant lots of noise above my room until midnight! However, when I contacted Reception the next day they immediately moved me to a very quiet room and thereafter stay was excellent.
Stayed 5 nights in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy

Away from Hussle n bussle...quiet and serene.Big rooms ..food was good Coffee could be better 30 mins away from prime shopping n klcc
Stayed 1 night in May 2019
Verified review

8/10 Good

Liked: Cleanliness, amenities
Unique there is design and decorations but rooms need more checking of bathroom 👌my shower head was broken, holder out...
Stayed 1 night in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is abit old and require renovation.
Stayed 1 night in May 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only the surrounding of hotel was nice
Stayed 3 nights in Feb 2019
Verified review

6/10 Okay

There are many mosquitoes and flies in the restaurants.
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff all is foreigner,,, so they are not friendly...
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Garden, the view an interior inside hotel and room and everything
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely property with serene surroundings. the room did not have a fridge which is unusual but i am sure if i asked it would have been available.
Stayed 7 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property has lots of space and lovely greenery surrounding it
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

فخامة

جميلة
Stayed 2 nights in Mar 2019
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
What I like: 1) beautiful hotel 2) quiet location 3) pretty close to town 4) quite clean 5) comfortable What I hate: 1) check in took too long 2) staff doesn’t seems to know what they’re doing 3) messy organization 4) booked a car to take me to the airport, staff gave me a car plate number. On the day that they were supposed to take me to the airport, they changed the driver and car without informing me. Asked the staff about it and it seems no one knows about it and concierge is not even around to do something about it! Rude and irresponsible! 5) transportation is too expensive if organized by the hotel. Better off taking Grab. If you are looking for a nice place to stay without needing people to serve and attend to your needs, this hotel is perfect. The hotel might be nice but their customer service leaves much to be desired. Throughout my stay, I didnt bother depending on them for transport and service because they are slow, inefficient and disorganized. You’re better off taking Grab as a means of transportation and just do whatever you can yourself, then you’ll have a pleasant stay. Staff cannot be depended on for good service.
Stayed 2 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Mar 2019