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Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel

5.0 star property
Family-friendly 5-star hotel near IOI City Mall

Choose dates to view prices

Photo gallery for Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel

2 restaurants, breakfast, lunch, dinner served; Malaysian cuisine
Creator video - submitted by Serijenjalan
Property amenity
2 restaurants, breakfast, lunch, dinner served; Malaysian cuisine
Room, 1 King Bed, Non Smoking

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
IOI Resort City, Serdang, 62502
  • Place, IOI City Mall
    ‪3 min walk‬
  • Place, Malaysia Agro Exposition Park Serdang
    ‪1 min drive‬
  • Place, Putrajaya Wetlands Park
    ‪2 min drive‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪33 min drive‬

Room options

View all photos for Family Room, Non Smoking

Family Room, Non Smoking

Family Room, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

View all photos for Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 60 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

Minibar, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

  • 60 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Twin Beds, Non Smoking, Balcony

Minibar, in-room safe, desk, blackout drapes

Room, 2 Twin Beds, Non Smoking, Balcony

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Royal Suite, Multiple Beds, Non Smoking

Royal Suite, Multiple Beds, Non Smoking

Royal Suite, Multiple Beds, Non Smoking

  • 273 sq m
  • Sleeps 6
  • 3 King Beds

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About the area

Serdang

In shopping district.At this Serdang hotel, you'll be within half a mile (1 km) of IOI City Mall and 6 miles (10 km) of Malaysia Agro Exposition Park Serdang. Taman Botani Tropical Botanical Gardens and Putra Mosque are also within 6 miles (10 km).

What's nearby

  • IOI City Mall - 3 min walk - 0.3 km
  • Malaysia Agro Exposition Park Serdang - 1 min drive - 1.9 km
  • Universiti Tenaga Nasional - 2 min drive - 2.3 km
  • Putrajaya Wetlands Park - 2 min drive - 1.6 km
  • Petronas Twin Towers - 26 min drive - 27.5 km

Getting around

  • Kuala Lumpur Serdang KTM Komuter Station - 7 min drive
  • Kajang 2 Station - 10 min drive
  • Kuala Lumpur International Airport (KUL) - 37 min drive

Restaurants

  • ‪Dave's Deli - ‬8 min walk
  • ‪Dolly Dim Sum - ‬8 min walk
  • ‪Dragon-i 籠的傳人 - ‬9 min walk
  • ‪Johnny's Restaurant - ‬8 min walk
  • ‪Serai - ‬9 min walk

About this property

Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel

Family-friendly 5-star hotel near IOI City Mall
Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel offers its guests 2 outdoor swimming pools, a waterslide, a fitness center, and a children's pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 94150 square feet (8747 square meters) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the luxury Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. A complete renovation of Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel was completed in October 2023.

Smoking is allowed in designated areas at this 5-star Serdang hotel.

  • 152 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars by the pool
  • Meeting rooms
  • 94150 sq ft of conference space
  • 8747 sq m of conference space
  • Built in 1995
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel offers 152 air-conditioned accommodations with minibars and safes. A pillow menu is available. 55-inch LCD televisions come with cable channels.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

View from property
Moxy Putrajaya
Serdang
  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 126 reviews
The price is CA $114
CA $129 total
includes taxes & fees
Apr 20 - Apr 21
Moxy Putrajaya

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • In-room crib
  • Laundry facilities
  • Playground
  • Waterslide

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: MYR 60 for adults and MYR 30 for children
  • 2 poolside bars
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Golf
  • Golf driving range
  • Gym
  • Playground
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in room
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (35 inches high)
  • Handrails in hallways (39 inches high)
  • Handrails in stairways (39 inches high)
  • Hardwood flooring in room
  • Lever door handles
  • Roll-in shower (39 inches wide)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Dining table
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MYR 60 for adults and MYR 30 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Garden Palm Hotel
Hotel Palm Garden
Palm Garden Hotel Putrajaya
Palm Garden Putrajaya

Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 24 out of 38 reviews
Rating 8 - Good. 8 out of 38 reviews
Rating 6 - Okay. 5 out of 38 reviews
Rating 4 - Poor. 1 out of 38 reviews
Rating 2 - Terrible. 0 out of 38 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Jue Ran

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Male staff at reception has a bad attitude. Went to check in at the reception and he doesn't even acknowledge us when we stood in front of his counter. Gave him our passports and he just took our passports without saying anything and began typing on his computer for a long time. After receiving our keys, nobody offered to help with our luggages either. We have to carry our luggages up the first flight of stairs before there is a lift to the room. The reception continued to stare at his computer even though there was no other guests at the lobby. Apart from this, the rooms are ok. Parking onsite is free.
Stayed 1 night in Dec 2025

10/10 Excellent

Zuraidah

Liked: Cleanliness, amenities
Rooms were clean & spacious. Good stay for family with kids stay. Friendly staffs. Buffet breakfast at Palm garden serves varieties & taste good too. Shuttle service to IOI Mall were provided but frequency was bad & always full. Overall our 2 nights family stay were enjoyable.
Stayed 2 nights in Dec 2025

8/10 Good

MEHEDI

Stayed 6 nights in Dec 2025

10/10 Excellent

Lee Choong

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Sara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lively breakfast, lovely staff and the room we stayed in was phenomenal!
Stayed 2 nights in Apr 2025

10/10 Excellent

Quincy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcomed from the very first step inside until we left, excellent time spent here.
Stayed 12 nights in Dec 2024

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Marcus

Stayed 3 nights in Dec 2024

10/10 Excellent

Wizlow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very nice, and the rooms are very clean. It's only a 10-minute walk to the largest mall in Malaysia, and they also offer a shuttle service to the mall. A huge thanks to the staff! They were incredible. Everyone was amazing, true Malaysian hospitality there.
Stayed 2 nights in Dec 2024

10/10 Excellent

Noorazam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Palm Garden, and I must say, it exceeded my expectations in every way. From the moment I arrived, the staff were incredibly welcoming and attentive. The check-in process was smooth and efficient, and I was given all the information I needed for a comfortable stay. The room was spacious and clean. Breakfast with a variety of options that catered to all tastes. I will definitely be returning on my next visit to Putra Jaya!
Stayed 2 nights in Sep 2024

10/10 Excellent

Yihyi

Stayed 3 nights in Aug 2024

8/10 Good

Rhys

Business traveller
Liked: Cleanliness, staff & service, amenities
Didn’t quite like the need to walk up stairs to reach the reception and the lift lobby. My knees injury hurt badly that few days. The plus point was that the staffs were super friendly and the room was great.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yihyi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely family stay for the long weekend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Muhammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a great stay, the room was spacious, the shuttle from the hotel to IOI is very convenient and run every hours, the breakfast selection is great. BTW, Thanks to FO team(include the ballman on that day) assisting me regarding our luggage and transportation inquiry, F&B team, Mr Zainol(Maintenance Mgr) for brief conversation about the hotel. We enjoy our stay and we definitely will come back.
Stayed 1 night in Aug 2024

10/10 Excellent

Maurice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean, good service, quiet and peaceful. Good be a little better for Sr citizen friendliness with ramps vs staircases
Stayed 2 nights in Jul 2024

4/10 Poor

Nipton

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Sloppy housekeeping

Back door to patio wasn't locked, there were 3 coffee bean cups that were not disposed, no bathroom slippers and no bath towels!
Stayed 1 night in Jul 2024

10/10 Excellent

Khilmi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended. Comfortable stay. Staffs were very friendly. Superb vibe to get away from the city.
Stayed 1 night in Jul 2024

6/10 Okay

JERRY

Stayed 3 nights in Apr 2024

10/10 Excellent

Wei Chong George

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated hotel. Nice and clean rooms all around. Comfortable bed.
Stayed 2 nights in Jan 2024

10/10 Excellent

Seah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

RACHEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff is knowledgeable and attentive.
Stayed 6 nights in Nov 2023

8/10 Good

Yong chemg

Liked: Cleanliness, staff & service, amenities
服務人員很好、房間空間很大、但設備有一點老舊，恰逢雨天，門外有大水蟻屍體，所以有很多螞蟻會爬進去房間，房務人員有前來噴殺蟲劑，但沒辦法換間房（可能每間都有相同情形？）
Stayed 1 night in Nov 2025

10/10 Excellent

STEPHANE

Stayed 1 night in Oct 2025

10/10 Excellent

Ahmad Faizal

Stayed 4 nights in Sep 2025