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Pullman Kuala Lumpur City Centre Hotel & Residences

5.0 star property
Family-friendly 5-star hotel near Pavilion Kuala Lumpur

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Photo gallery for Pullman Kuala Lumpur City Centre Hotel & Residences

Terrace/patio
Outdoor pool, sun loungers
Club Suite, 1 King Bed, Club Lounge Access
4 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
No. 4 Jalan Conlay, Kuala Lumpur, 50450
  • Place, Pavilion Kuala Lumpur
    ‪5 min walk‬
  • Place, KLCC Park
    ‪5 min walk‬
  • Place, Suria KLCC Shopping Centre
    ‪7 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪54 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.2 out of 10
Very good
(16 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Twin Beds

8.4 out of 10
Very good
(7 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds, Club Lounge Access

Club Room, 2 Single Beds, Club Lounge Access

Club Room, 2 Twin Beds, Club Lounge Access

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Apartment, 1 Bedroom (1 King bed)

Deluxe Apartment, 1 Bedroom (1 King bed)

Deluxe Apartment, 1 Bedroom (1 King bed)

9.0 out of 10
Wonderful
(6 reviews)
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms (1 King bed and 2 Single beds)

Apartment, 2 Bedrooms (1 King bed and 2 Single beds)

Apartment, 2 Bedrooms (1 King bed and 2 Single beds)

7.6 out of 10
Good
(10 reviews)
  • 97 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Club Room, 1 King Bed, Club Lounge Access

Club Room, 1 King Bed, Club Lounge Access

Club Room, 1 King Bed, Club Lounge Access

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Single Beds

Premium Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Prestige Room, 1 King Bed

Prestige Room, 1 King Bed

Prestige Room, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Club Lounge Access

Club Suite, 1 King Bed, Club Lounge Access

Club Suite, 1 King Bed, Club Lounge Access

  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms (2 King beds and 2 Single beds)

Apartment, 3 Bedrooms (2 King beds and 2 Single beds)

Apartment, 3 Bedrooms (2 King beds and 2 Single beds)

  • 201 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Club Lounge Access

Executive Suite, 1 King Bed, Club Lounge Access

Executive Suite, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 108 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Penthouse, 1 King Bed, Club Lounge Access

Club Penthouse, 1 King Bed, Club Lounge Access

Club Penthouse, 1 King Bed, Club Lounge Access

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, 1 Bedroom (1 King bed and 1 Bunk bed)

Family Apartment, 1 Bedroom (1 King bed and 1 Bunk bed)

Family Apartment, 1 Bedroom (1 King bed and 1 Bunk bed)

  • Sleeps 4
  • 1 Double Bed

View all photos for Regency Suite, 1 King Bed, Club Lounge Access

Regency Suite, 1 King Bed, Club Lounge Access

Regency Suite, 1 King Bed, Club Lounge Access

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom (1 King Bed)

Premium Apartment, 1 Bedroom (1 King Bed)

Premium Apartment, 1 Bedroom (1 King Bed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Governor Suite Club Lounge Access, 1 King Size Bed

Governor Suite Club Lounge Access, 1 King Size Bed

Governor Suite Club Lounge Access, 1 King Size Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms

  • Sleeps 6
  • 2 Double Beds

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About the area

Kuala Lumpur

City center retreat .Within a 15-minute walk of this Kuala Lumpur City Centre hotel, you'll find Pavilion Kuala Lumpur and KLCC Park. Petronas Twin Towers and Berjaya Times Square are also within 2 miles (3 km).

What's nearby

  • Kuala Lumpur Convention Centre - 3 min walk - 0.3 km
  • Pavilion Kuala Lumpur - 5 min walk - 0.5 km
  • KLCC Park - 5 min walk - 0.5 km
  • Suria KLCC Shopping Centre - 7 min walk - 0.6 km
  • Petronas Twin Towers - 12 min walk - 1.0 km

Getting around

  • Kuala Lumpur Pasar Seni Station - 5 min drive
  • Conlay MRT Station - 7 min walk
  • Kuala Lumpur International Airport (KUL) - 54 min drive

Restaurants

  • ‪Kyöchon 1991 - ‬2 min walk
  • ‪Hakka Restaurant 客家飯店 - ‬4 min walk
  • ‪Vertigo - ‬2 min walk
  • ‪Sedap Restaurant - ‬1 min walk
  • ‪Grand Imperial Restaurant - ‬2 min walk

About this property

Pullman Kuala Lumpur City Centre Hotel & Residences

Family-friendly 5-star hotel near Pavilion Kuala Lumpur
Pullman Kuala Lumpur City Centre Hotel & Residences offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business center and meeting rooms are available. A children's pool, a 24-hour fitness center, and spa services are also featured at the luxury Pullman Kuala Lumpur City Centre Hotel & Residences. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

  • 607 guestrooms or units
  • 29 levels
  • 2 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2002
  • Supervised childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Pullman Kuala Lumpur City Centre Hotel & Residences offers 607 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Vibes Spa has massage/treatment rooms. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free shopping center shuttle
  • Free self parking on site
  • Valet parking on site (MYR 30 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 91.80 for adults and MYR 45.90 for children
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pullman Kuala Lumpur City Centre Hotel & Residences

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 91.80 for adults and MYR 45.90 for children
  • Airport shuttle fee: MYR 300 per vehicle (one way)
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Prince Kuala Lumpur
Kuala Lumpur Hotel Prince
Kuala Lumpur Prince
Kuala Lumpur Prince Hotel
Prince Hotel
Prince Hotel Kuala Lumpur
Prince Kuala Lumpur
Prince Kuala Lumpur Hotel
Pullman Kuala Lumpur City Centre Hotel
Pullman Kuala Lumpur City Centre
Pullman Kuala Lumpur City Centre Hotel Residences
Pullman Kuala Lumpur City Centre Hotel & Residences Hotel
Pullman Kuala Lumpur City Centre Hotel & Residences Kuala Lumpur

Pullman Kuala Lumpur City Centre Hotel & Residences Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 534 out of 1003 reviews
Rating 8 - Good. 295 out of 1003 reviews
Rating 6 - Okay. 100 out of 1003 reviews
Rating 4 - Poor. 49 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Yu Fang

Liked: Cleanliness, staff & service, amenities
The basin is broken at the edge. The quilt is too slim to cover when I sleep. There's only one tissue box in the bathroom, there's no tissue box in the room.
Stayed 3 nights in Nov 2025

6/10 Okay

Julie, Ottawa

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
A rather disappointing experience at Pullman. We booked a regular 2-bedroom apartment (not specifically the family one) for our family. The arrival, lobby and check-in was great. But entering the room, the carpet throughout felt very moist and moldy. The apartment was very spacious, 2 bedroom with ensuite and an extra bathroom. A dining table, living room and office space. Space was good. But the cleanliness was lacking. And when you travel with a young kid (2 yo), this is rather important. There were hair in the sink as if someone just shaved. And the kitchen felt dirty. We saw 2 cockroaches and one dead. Buggers on the wall. Couldn't believe it. Location is fantastic, breakfast was okay. But we will not be back sadly due to the cleanliness of the place.
Stayed 2 nights in Nov 2025

10/10 Excellent

Joseph, Spring valley

Liked: Cleanliness, amenities, property conditions & facilities
The only problem was the language barrier with the hotel staff!
Stayed 3 nights in Nov 2025

10/10 Excellent

Linda Ann

Travelled with family
Liked: Cleanliness, amenities
Great breakfast Beautiful hotel The staff are so lovely Great location to everything
Stayed 6 nights in Nov 2025

10/10 Excellent

wayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and wonderful rooms
Stayed 3 nights in Nov 2025

10/10 Excellent

Janice, Burnaby

Liked: Cleanliness, amenities, property conditions & facilities
The facility is fabulous, the accommodations are amazing and the staff is very friendly and helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Tania

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes clean room and friendly staff
Stayed 6 nights in Nov 2025

10/10 Excellent

Raeesa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent with many options from variety of cultures. Staff generally good and attentive. Room was clean - probably 90% clean (felt some bits were missed). Overall convenient and we had a great stay.
Stayed 4 nights in Nov 2025

10/10 Excellent

Yelena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff, location.
Stayed 3 nights in Nov 2025

10/10 Excellent

Li-Eng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and easy to meet up with people
Stayed 2 nights in Sep 2025

10/10 Excellent

Udin

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Oct 2025

10/10 Excellent

Firdaus

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was really good, beds where nice and firm, room was clean and spacious, no issues in our stay , staff where lovely .would recommend .
Stayed 5 nights in Oct 2025

8/10 Good

Janice, Burnaby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very nice, Isa and Moustafa made our experience delightful.
Stayed 4 nights in Oct 2025

6/10 Okay

Christie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was conveniently located near shopping and restaurants Great staff. Particularly, Ikram (porter/greeter) was very helpful in getting us Grab to leave during road closure and traffic was at a standstill. He got on the phone and talked to driver for us and made sure we were able to secure a ride. Such a big help on a chaotic day!
Stayed 6 nights in Oct 2025

10/10 Excellent

Gillian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a club room and the service in the executive lounge was great - friendly and attentive. The room was spacious and kept nice and clean
Stayed 5 nights in Oct 2025

10/10 Excellent

TERUKANE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb
Stayed 4 nights in Oct 2025

10/10 Excellent

Li-Eng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip convenience to grab and also for business associate to meetup
Stayed 2 nights in Sep 2025

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Chen Fui Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to improve the breakfast choice
Stayed 3 nights in Sep 2025

10/10 Excellent

Daniyal

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was sweet the entire time. Got our room instantly when we reached
Stayed 5 nights in Sep 2025

10/10 Excellent

Maryam

Stayed 1 night in Sep 2025

6/10 Okay

Devanick

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel needs work. The rooms felt a little dated, the floors in the hallways had weird potholes under the carpet and my first room absolutely smelt like mould. Fortunately, the housekeeping team were lovely and coordinated a new room for me in a recently updated side of the building.
Stayed 3 nights in Sep 2025

8/10 Good

Tu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location great staff prompt friendly But a weird smell in our room.
Stayed 2 nights in Sep 2025

8/10 Good

Chan Siong, SINGAPORE

Travelled with group
Liked: Cleanliness, staff & service
The 2 bedroom apartment is a bit dated but at least the bed is very comfortable. Breakfast quality down a bit but the hotel is priced competitively so it’s a trade off. Staff service is way better than pavilion hotel opposite where we are always waiting for room even at 3pm check in time. Pullman no such problem
Stayed 3 nights in Sep 2025

10/10 Excellent

Sitti Nurliza, Kota Bharu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2025