Heart of Kuala Lumpur.Your stay at this Bukit Bintang aparthotel places you within 2 miles (3 km) of Berjaya Times Square and Pavilion Kuala Lumpur. Suria KLCC Shopping Centre and KLCC Park are also within 2 miles (3 km).
Subang (SZB-Sultan Abdul Aziz Shah) - 37 min drive
Restaurants
Just Fruits Neighbourhood Market - 1 min walk
VCR - 5 min walk
Flavors Restaurant - 3 min walk
Jamaica Blue - 1 min walk
Bröom at Bukit Bintang - 6 min walk
About this property
Robertson BY Shahjalal Suites
4.5-star luxury aparthotel near Berjaya Times Square
This aparthotel offers its guests a full-service spa, 15 outdoor swimming pools, a sauna, and a children's pool. The luxury aparthotel also features gift shops/newsstands, a fireplace in the lobby, and a convenience store. Free self parking is available.
This 4.5-star Kuala Lumpur aparthotel is smoke free.
4 guestrooms or units
Meeting rooms
Express check-in
Express check-out
Convenience store
Gift shop
Beauty salon
Fireplace in lobby
Television in lobby
ATM
Onsite shopping
No smoking on site
This aparthotel offers 4 air-conditioned accommodations with hair dryers and complimentary toiletries. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, and bidets.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 50-inch Smart televisions come with cable channels.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. The spa is equipped with a mud bath, a sauna, and a steam room. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Accessible shuttle
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Smoking not allowed
Services and conveniences
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Virtual front desk
Location highlights
In a shopping district
In the city center
Near a hospital
Near a metro station
Near a train station
Near a zoo
Near an outlet shopping mall
Near the bay
Things to do
Bicycle rentals
Children's pool
Golf driving range
Shopping mall
Theme park nearby
Winery tours nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
4 units
Bicycle rentals
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Check-out
Check-out before 11:30 AM
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests are recommended to download the property's whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools
Access methods
Lockbox, private entrance
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for MYR 35.0 per stay.
Cribs (infant beds) are not available.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: MYR 200 per accommodation
Cleaning fee: MYR 65 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Rollaway bed fee: MYR 35.0 per stay
Electricity fee: MYR 8 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.
We should mention
Pool access available from 7:00 AM to 10:00 PM.
Property is also known as
Robertson BY Shahjalal Suites Kuala Lumpur
Robertson BY Shahjalal Suites Condominium resort
Robertson BY Shahjalal Suites Condominium resort Kuala Lumpur
Frequently asked questions
How close is Robertson BY Shahjalal Suites to the airport?
This aparthotel is 15.6 mi (37-min drive) away from the Subang (SZB-Sultan Abdul Aziz Shah) airport, the closest popular airport to the property.
How much does it cost to stay at Robertson BY Shahjalal Suites?
As of Jun 18, 2026, prices found for a 1-night stay for 2 adults at Robertson BY Shahjalal Suites on Jun 21, 2026 start from CA $55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Robertson BY Shahjalal Suites have an airport shuttle?
Airport shuttle services are not available at this aparthotel.
Does Robertson BY Shahjalal Suites offer free breakfast?
This aparthotel does not offer free breakfast.
Is there a casino at Robertson BY Shahjalal Suites?
No, there is no casino at this aparthotel.
What time is check-in at Robertson BY Shahjalal Suites?
Check-in start time: 3:00 PM; Check-in end time: midnight.
Is there free parking at Robertson BY Shahjalal Suites?
This aparthotel offers free self parking.
Does Robertson BY Shahjalal Suites have a pool?
This aparthotel features 15 outdoor pools and a children's pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.
Does Robertson BY Shahjalal Suites have a spa?
This aparthotel has a spa, which features mud baths.
How close is Robertson BY Shahjalal Suites to downtown Kuala Lumpur?
This aparthotel is 1.3 mi away from Kuala Lumpur.
Robertson BY Shahjalal Suites Reviews
Reviews
3.2
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 5 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 5 reviews
8 - Good
0
Rating 6 - Okay. 1 out of 5 reviews
6 - Okay
1
Rating 4 - Poor. 1 out of 5 reviews
4 - Poor
1
Rating 2 - Terrible. 3 out of 5 reviews
2 - Terrible
3
3.6/10
Cleanliness
3.4/10
Property conditions & facilities
Reviews
Verified
2/10 Terrible
Bing-Hao
Feb 11, 2025
Disliked: Cleanliness, room comfort, communication
Very bad accommodation experience
The landlord maliciously deleted the accommodation we have paid for. This is a highly unrecommended listing. Please be careful, other members.
Bing-Hao
Stayed 5 nights in Jan 2025
Verified
2/10 Terrible
Josephine
Jan 16, 2025
Disliked: Cleanliness, property conditions & facilities, communication
I recently checked into the Robertson and was appalled by the condition. The bedding was dirty and the owner admitted to reusing it without cleaning. Despite this, they refused to refund my payment of over £300. Expedia was unhelpful, offering only a £75 refund as a goodwill gesture. They suggested I should have complained before checking in, which is impossible since the check-in is through a drop box and the cleanliness can only be assessed upon arrival.
Expedia also refused to look at the pictures I provided of the property’s cleanliness and showed no sympathy or understanding of the situation. The owner claimed the state of the property was due to the previous guests, but the photos clearly show far more damage than could be attributed to just one stay. Additionally, the air conditioning in the main bedroom has a constant buzzing noise when in use, which would’ve made it difficult to sleep and the lights in both bedrooms, continuously flashed.
I am extremely disappointed with both the property owner and Expedia’s lack of support. I would not book this property, if I could minus stars, I would.