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Smile Hotel USJ

3.0 star property
3-star hotel near Sunway Pyramid Mall

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Photo gallery for Smile Hotel USJ

Studio
Studio | Bathroom
Interior
Front of property
Studio | Private kitchen

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
21, Jalan USJ Sentral 3, Subang Jaya, Selangor, 47610
  • Place, Sunway University
    ‪3 min drive‬
  • Place, Sunway Lagoon Theme Park
    ‪4 min drive‬
  • Place, Sunway Pyramid Mall
    ‪5 min drive‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪37 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

  • City view
  • 15 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio

Studio

Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Basic Twin Room, 2 Twin Beds

Basic Twin Room, 2 Single Beds

Basic Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room

  • Sleeps 2

View all photos for Double Room

In-room safe, desk, iron/ironing board, free WiFi

Double Room

  • Sleeps 2

Family Room

  • Sleeps 4

View all photos for Single Room

In-room safe, desk, iron/ironing board, free WiFi

Single Room

  • Sleeps 1

View all photos for Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Twin Room

  • Sleeps 2

View all photos for Studio

In-room safe, desk, iron/ironing board, free WiFi

Studio

  • Sleeps 2

Triple Room

  • Sleeps 3

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About the area

Subang Jaya

In Subang Jaya .Within 3 miles (5 km) of this Subang Jaya hotel, you'll find Sunway Pyramid Mall and Sunway University. Taylor's College and Subang Jaya Medical Centre are also within 3 miles (5 km).

What's nearby

  • Sunway International School Sunway City Kuala Lumpur - 9 min walk - 0.8 km
  • Monash University Malaysia - 17 min walk - 1.5 km
  • Sunway University - 3 min drive - 1.9 km
  • Sunway Lagoon Theme Park - 4 min drive - 2.3 km
  • Sunway Pyramid Mall - 5 min drive - 3.1 km

Getting around

  • SS 15 - 5 min drive
  • USJ 21 Station - 5 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 20 min drive

Restaurants

  • ‪Oiso Korean Traditional Restaurant & Cafe - ‬4 min walk
  • ‪Grandmama's - ‬3 min walk
  • ‪Sate Kajang Retro - ‬2 min walk
  • ‪Food Unlimited - ‬2 min walk
  • ‪Uncle Jack (Fried Chicken) Giant Usj - ‬5 min walk

About this property

Smile Hotel USJ

3-star hotel near Sunway Pyramid Mall
Smile Hotel USJ offers its guests complimentary newspapers in the lobby, room service (during limited hours), and a front-desk safe. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

This 3-star Subang Jaya hotel is smoke free.

  • 36 guestrooms or units
  • Charging station for electric cars
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • No smoking on site
Smile Hotel USJ offers 36 air-conditioned accommodations with safes and complimentary bottled water. LED televisions are featured in guestrooms.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Subang Jaya hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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  • Free WiFi
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite self parking

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Wheelchair accessibility

Room amenities

Entertainment

  • 32-inch LED TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 20.00 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard.

Property is also known as

Smile Hotel Subang USJ
Smile Hotel USJ
Smile Subang USJ
Smile USJ
Smile Hotel USJ Subang Jaya
Smile USJ Subang Jaya
Smile Hotel USJ Hotel
Smile Hotel USJ Subang Jaya
Smile Hotel USJ Hotel Subang Jaya

Frequently asked questions

How close is Smile Hotel USJ to the airport?

Smile Hotel USJ is 6.6 mi (20-min drive) away from the Subang (SZB-Sultan Abdul Aziz Shah) airport, the closest popular airport to the property.

Does Smile Hotel USJ have an airport shuttle?

Airport shuttle services are not available at Smile Hotel USJ.

Does Smile Hotel USJ offer free breakfast?

Smile Hotel USJ does not offer free breakfast.

Is there a casino at Smile Hotel USJ?

No, there is no casino at this hotel.

What time is check-in at Smile Hotel USJ?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Smile Hotel USJ?

This hotel offers free self parking.

Does Smile Hotel USJ have a pool?

Smile Hotel USJ does not have a pool.

Does Smile Hotel USJ have a spa?

There are no spa services available at this hotel.

How close is Smile Hotel USJ to downtown Subang Jaya?

Smile Hotel USJ is 1.8 mi away from Subang Jaya.

Smile Hotel USJ Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 39 reviews
Rating 8 - Good. 19 out of 39 reviews
Rating 6 - Okay. 9 out of 39 reviews
Rating 4 - Poor. 3 out of 39 reviews
Rating 2 - Terrible. 5 out of 39 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Yogan Rao

Liked: Amenities, property conditions & facilities
1. Aircond is not blowing cool air + very noisy 2. Washroom is smelly 3. There was strain on pillow Ambience was great and the smart tv too
Stayed 1 night in Oct 2025

2/10 Terrible

CHEE

Stayed 1 night in Jul 2024

10/10 Excellent

Lip Fong

Good
Stayed 1 night in Jun 2023

4/10 Poor

Chern Hau

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We change room 3 times, first time is because of the cooking smell, second time is the power cannot on, third time is the aircon got water came out and have cockroach on the floor..really bad impression on this hotel
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Oct 2019

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just stay away!

This hotel was quite the experience. Our initial impressions of the small room were OK we can deal with it but over our stay of 4 nights, they didn't fail to make it worse. Our sheets and towels weren't clean to begin with and the room service gives you new sheets and towels that are stained as well. Don't plan on making any coffee/tea since they don't provide a kettle. We had to ask for toilet paper and it came half a day later when we were out, and they just put the toilet paper roll on the bed, didn't change it in the holder, not to mention the toilet leaks constantly. On our second day we came back and our room access was cut off for some reason and once we got back into our room, we noted that they hadn't cleaned anything even though we requested it. We came back at 5pm and it still wasn't cleaned so we had to go to the front desk to ask them to clean it while we left for dinner. Although the rooms are labelled non-smoking, you definitely smell smoke when you come into the building and sometimes when you walk on the floors. Also, wifi access randomly fails and the password on the information card in the room is incorrect, look for it on your room card. Don't pay for a city view, the window is literally a foot wide! The "smile" part of this hotel is non-existent. There is someone that sits at the front desk but you can't see them. They never say hello or anything! I don't have enough characters to finish my rant!
Stayed 4 nights in Aug 2019

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

Bed bug

Overall OK. But the bed got big. Cannot sleep whole night
Stayed 1 night in Jul 2019

6/10 Okay

Bradley

Liked: Cleanliness

Smile! There's a Great Country Bar Next Door

For what you pay, Smile Hotel is decent. It's a bit ghetto, though - neon flashing hotel sign, located down an industrial/business ally type street, stinky cigarette smell in lobby and rooms, and small cramped rooms. The staff is not too friendly (my hunch is that they have to deal with a lot of lowbrow types and thus have their guard up) but they are helpful. The first night I was awoken by some fighting (domestic violence) in another room but after complaining at the front desk and the hotel attendant confronting the couple, it stopped. The best thing about Smile Hotel is not anything to do with the hotel itself but this quaint little local country bar that's right across the street. It's a great place to grab a good meal, a few beers, and play a game of pool (snooker). The staff at the country bar are extremely friendly and make up for what's missing at Smile Hotel.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Quiet place and room

Basic room with necessary items provided. But there was small roaches running around in the toilet.
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Overpriced for the service provided

Toilet was dirty, towels yellowish. Only advantage is easy to find parking at night. Night time very few eateries by walking distance
Stayed 1 night in Nov 2018

8/10 Good

Finaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is near many shops, so it is easy for us to find food and beverages.
Stayed 1 night in Nov 2018

6/10 Okay

Naresh

Liked: Cleanliness, room comfort
Disliked: Staff & service
When I booked I requested for a dressing table but there didn’t put it.
Stayed 1 night in Jul 2018

6/10 Okay

Chee

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel and comfartable

Room big, comfartable for family.. Overall good i give 4****
Stayed 1 night in Jan 2018

6/10 Okay

David, Singapore

Liked: Staff & service, room comfort

Nice and clean hotel at a convenient location

I have stayed in this hotel more than once. I find the price rather affordable at Smile Hotel. The rooms and toilets are quite clean and the hotel's location is conveniently located close to many malls and amenities with some even within walking distance.
Stayed 2 nights in Jan 2018

8/10 Good

JJ, Penang

Liked: Cleanliness, staff & service, room comfort

Good budget Hotel

Everything is fine for overnight. Some detail can be improved such as use air perfume in the room and lobby, improve lighting at the reception. My room has 4 pillow however one of them has little small black spot .
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Photos look larger than it is, really tiny.

Really small compared to what is pictured. Nothing great, just enough for one night stay. Cannot access Wi-Fi.
Stayed 1 night in Dec 2017

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Misleading Statements

They told me 24 hours check in but I could not checked in at arrival time and charge me extra amount. And very small room as well.

8/10 Good

Edward Yeo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smile Hotel

Consider quite clean and quiet during the weekends

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and clean hotel

Booked this hotel on last-minute-basis. A great choice of hotel compared to those hotels opposite of Sunway Pyramid, as over opposite of Sunway Pyramid, there are clubs and pubs which are noisy and not suitable for family stay or for girls. Around Smile Hotel, it's pretty okay, clean and not too noisy, especially during the night

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

budget style stay

room was clean and facilities are in working condition good for a night or few night stay for simple bed and bath. budget style hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort