Note fondée sur 404 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
Recommandé
pour Tout le mondepar un voyageur de Montreal, Canada
Business Trip
Publié le 29 nov. 2016 sur Expedia
Pour : Breakfast buffet and Wifi Connection
Contre : Cleanliness
The Clio is ok, but nothing special. I was disappointed that I did not get the type of room I had reserved, the front desk was more or less collaborative. The rooms are clean when you come in, however during your stay, the cleaning service is a different story. The staff left a dirty cloth in my room on the desk and plastic from the toilet rolls on near the sink. I purposely left them there and no one picked them up for 2 days. The bed is comfortable, wifi is really good for Asia and the breakfast buffet really varied.
par un voyageur
Underrated Hotel connected to Sunway Mall
Publié le 28 févr. 2024 sur HotelsThis was the perfect mid-range priced hotel connected to the Sunway mall for us.
Perhaps more expensive than others in the area of course, but you get what you pay for.
The room was exceptionally large, the bed was comfortable, and all of the amenities were included!
Keyed access to go to different floors of the hotel.
The pool though was a disappointment (February) as it hadn't been cleaned and was rife with algae.
But atleast we were able to layout and get some sunlight.
The Breakfast Buffet wasn't within our budget, but we went to the local places to eat within the mall instead, which was just fine.
Easy ride-share pickup. Nice staff. The place looked and smelled clean.
It's nice to be able to access all of the Subway properties in one place, without having to take a taxi everywhere. You simply walk.
I would definitely stay here again!
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Management of Sunway Lagoon Hotel, Gestion de l’hôtel
Dear Kristin, Thank you for staying with Sunway Lagoon Hotel. Indeed the convenience location and easy access to mall is a plus point. We noted on your feedback and the relevant departments will action on it. Looking forward to seeing you again!
par un voyageur
Publié le 22 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Karen Lee, Gestion de l’hôtel
Dear Jia Nee, Thank you for staying with Sunway Lagoon Hotel. We are pleased to learn that you enjoyed your stay and the view outside. We hope to see you again soon.
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Karen Lee, Gestion de l’hôtel
Dear Jia Chen, Thank you for taking the time to share your stay experience at Sunway Lagoon Hotel. Please accept our sincere apologies for the experience that you have encountered with us.We always strive to provide the best service to our guests. On this occasion, we regret we did not meet your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure proper guidelines are in placed to prevent similar issues from occurring in the future.We truly hope that this experience will not keep you from staying with us again in future. We look forward to serving you again soon.Best Regards,Management of Sunway Lagoon Hotel
par un voyageur
Publié le 13 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Management of Sunway Lagoon Hotel, Gestion de l’hôtel
Dear Junkyu, Thank you for staying with Sunway Lagoon Hotel. we are pleased to learn that you have enjoyed your stay and looking forward to welcoming you again!
par un voyageur
Publié le 2 févr. 2024 sur Expedia
satisfy
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Management of Sunway Lagoon Hotel, Gestion de l’hôtel
Dear Chung Luen, Thank you for staying with Sunway Lagoon Hotel. We are pleased to learn that your staying experience was great! Looking forward to welcoming you back.
par un voyageur
Publié le 1 févr. 2024 sur Expedia
beautiful room and gorgeous vew from the window
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Management of Sunway Lagoon Hotel, Gestion de l’hôtel
Dear Taiji. Thank you for staying with Sunway Lagoon Hotel. We are pleased to learn that you enjoyed your stay and the view outside. We hope to see you again soon.
par un voyageur
Publié le 21 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 janv. 2024 par Management of Sunway Lagoon Hotel, Gestion de l’hôtel
Dear Pau, Thank you for staying with Sunway Lagoon Hotel. We are pleased to learn that your stay with us was good. Looking forward to welcoming you back soon.
par un voyageur
Publié le 12 janv. 2024 sur Expedia
The room was well cleaned and comfortable.
Considering the transfer station, it was easier to travel by Grab than by bus or train.
Commentaires de Gestion de l’hôtel
28 janv. 2024 par Management of Sunway Lagoon Hotel, Gestion de l’hôtel
Dear Takae, Thank you for staying with Sunway Lagoon Hotel. We are pleased to learn that your stay with us was good. Looking forward to welcoming you back soon.
par un voyageur
Publié le 8 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 janv. 2024 par Management of Sunway Lagoon Hotel, Gestion de l’hôtel
Dear ChengKwee, Thank you for staying with Sunway Lagoon Hotel. We are pleased to learn that your stay with us was good. Looking forward to welcoming you back soon.
