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Grand Mercure Kuala Lumpur Bukit Bintang

5.0 star property
5-star luxury hotel near Jalan Alor

Choose dates to view prices

Photo gallery for Grand Mercure Kuala Lumpur Bukit Bintang

A modern hotel with a prominent "Grand Mercure" sign, featuring a grid of balconies and a rooftop pool area.
A hotel room with two beds, a desk, a sofa, and a large window with curtains.
Aerial view
A modern restaurant interior with seating, a kitchen area, and a patterned floor.
A spacious lobby with a travel desk, seating area, and a reception desk.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
117 Jalan Pudu, Kuala Lumpur, 55100
  • Place, Jalan Alor
    ‪3 min walk‬
  • Place, Changkat Bukit Bintang
    ‪5 min walk‬
  • Place, Petaling Street Market
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪57 min drive‬

Room options

View all photos for Deluxe Room with 1 king size bed

Deluxe Room with 1 king size bed

Deluxe Room with 1 king size bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room with 1 king-size bed

Minibar, in-room safe, desk, laptop workspace

Executive Room with 1 king-size bed

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room with 2 single beds

A hotel room with two beds, a desk, a sofa, and a large window with curtains.

Executive Room with 2 single beds

  • City view
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Balcony

Junior Suite, 1 King Bed, Balcony

Junior Suite, 1 King Bed, Balcony

  • City view
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a decorative wall panel.

Superior Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

A modern hotel room with a large bed, a bedside table, a wardrobe, and a decorative wall panel.

Superior Room, 2 Twin Beds

  • City view
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Family Room

A modern hotel room with a large bed, a desk, a mirror, and a walk-in closet.

Deluxe Family Room

  • City view
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room with 2 single beds

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Deluxe Room with 2 single beds

  • City view
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

About the area

Kuala Lumpur

Bukit Bintang stay.Within a 15-minute walk of this Bukit Bintang hotel, you'll find Jalan Alor and Petaling Street Market. Pavilion Kuala Lumpur and Kuala Lumpur Tower are also within 2 miles (3 km).

What's nearby

  • Jalan Alor - 3 min walk - 0.3 km
  • Changkat Bukit Bintang - 5 min walk - 0.5 km
  • Sungei Wang Plaza - 7 min walk - 0.6 km
  • Petaling Street Market - 10 min walk - 0.9 km
  • Pavilion Kuala Lumpur - 14 min walk - 1.2 km

Getting around

  • Imbi Station - 9 min walk
  • Kuala Lumpur Masjid Jamek Station - 16 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪VCR - ‬2 min walk
  • ‪Dury Dury - ‬4 min walk
  • ‪Blue Boy Vegetarian Food Centre - ‬3 min walk
  • ‪Limapulo Terrace - ‬3 min walk
  • ‪Flavors Restaurant - ‬1 min walk

About this property

Grand Mercure Kuala Lumpur Bukit Bintang

5-star luxury hotel near Jalan Alor
Grand Mercure Kuala Lumpur Bukit Bintang offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site. Business amenities include a business center and 8 meeting rooms.

Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Grand Mercure Kuala Lumpur Bukit Bintang. Parking is available for a fee.

Smoking is allowed in designated areas at this Art Deco Kuala Lumpur hotel.

  • 325 guestrooms or units
  • 15 levels
  • 2 buildings
  • Built in 1993
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Dining venue
Grand Mercure Kuala Lumpur Bukit Bintang offers 325 accommodations with minibars and safes. 40-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

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4.4 out of 5, Excellent, 1,002 reviews
The price is CA $182
CA $200 total
includes taxes & fees
Aug 23 - Aug 24
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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 78 for adults and MYR 48 for children
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 40-inch smart TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 78 for adults and MYR 48 for children
  • Self parking fee: MYR 10 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Garden Kuala Lumpur Hotel
Garden Swiss Hotel Kuala Lumpur
Hotel Garden Kuala Lumpur
Hotel Swiss Garden
Hotel Swiss Kuala Lumpur
Kuala Lumpur Swiss Garden
Kuala Lumpur Swiss Garden Hotel
Swiss Garden Hotel
Swiss Garden Hotel Kuala Lumpur
Swiss Garden Kuala Lumpur
Swiss Garden Bukit Bintang Kuala Lumpur Hotel
Swiss-Garden Hotel
Swiss-Garden Bukit Bintang Kuala Lumpur
Swiss-Garden
Swiss Garden Bukit Bintang Kuala Lumpur
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur Hotel
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur Kuala Lumpur
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

How close is Grand Mercure Kuala Lumpur Bukit Bintang to the airport?

Grand Mercure Kuala Lumpur Bukit Bintang is 15.6 mi (32-min drive) away from the Subang (SZB-Sultan Abdul Aziz Shah) airport, the closest popular airport to the property.

Does Grand Mercure Kuala Lumpur Bukit Bintang have an airport shuttle?

Airport shuttle services are not available at Grand Mercure Kuala Lumpur Bukit Bintang.

Does Grand Mercure Kuala Lumpur Bukit Bintang offer free breakfast?

Free breakfast isn’t provided at Grand Mercure Kuala Lumpur Bukit Bintang, but buffet breakfast is offered for a fee of MYR 78 for adults and MYR 48 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Grand Mercure Kuala Lumpur Bukit Bintang?

No, there is no casino at this hotel.

What time is check-in at Grand Mercure Kuala Lumpur Bukit Bintang?

Check-in start time: 3:00 PM; Check-in end time: 9:00 AM.

Is there free parking at Grand Mercure Kuala Lumpur Bukit Bintang?

Free parking is not available at this hotel. Self parking is available for MYR 10 per day.

Does Grand Mercure Kuala Lumpur Bukit Bintang have a pool?

Grand Mercure Kuala Lumpur Bukit Bintang features an outdoor pool and a children's pool.

Does Grand Mercure Kuala Lumpur Bukit Bintang have a restaurant?

Yes, there is a restaurant on site.

Does Grand Mercure Kuala Lumpur Bukit Bintang have a spa?

There are no spa services available at this hotel.

How close is Grand Mercure Kuala Lumpur Bukit Bintang to downtown Kuala Lumpur?

Grand Mercure Kuala Lumpur Bukit Bintang is 1.4 mi away from Kuala Lumpur.

Grand Mercure Kuala Lumpur Bukit Bintang Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 131 out of 300 reviews
Rating 8 - Good. 100 out of 300 reviews
Rating 6 - Okay. 39 out of 300 reviews
Rating 4 - Poor. 17 out of 300 reviews
Rating 2 - Terrible. 13 out of 300 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sze Ki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Marzuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant environment, ambience & service
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sabu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay with family.
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient..clean..good staff
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Nedu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Kumana Rajan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 3 nights in Feb 2023
Verified

8/10 Good

Manik

Liked: Cleanliness, amenities, property conditions & facilities
Location is fantastic and extremely downtown especially for eateries and close to China town
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favorite place in Bangkok. Excellent staff and attention to service and detail. 5 star service.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Reza

Disliked: Staff & service
Nice area nice hotel I enjoyed
Stayed 5 nights in Dec 2023
Verified

10/10 Excellent

??

Liked: Cleanliness, property conditions & facilities
The staffs were good kind.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Hoa Chanh

Liked: Cleanliness, amenities, property conditions & facilities
My family enjoyed this hotel and its location. We enjoyed Malaysia. Will return to this hotel again next time.
Stayed 3 nights in May 2025
Verified

8/10 Good

Wai Kuen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs was polite and is approachable . Room was big and clean and provided the necessary essentials in the room such as soap, shampoo, toothbrush etc WiFi was abit annoying as you have to log in everyday if you are not a member to the hotel chain. There are convenient stores which are open 24hrs so that was handy.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a well maintained hotel
Stayed 1 night in May 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great area in Clarke Quay.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my stay at the hotel.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Reiciel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place will definitely come back again
Stayed 1 night in Jan 2024
Verified

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly hotel, conveniently located to food, shops and transport
Stayed 5 nights in Jun 2023
Verified

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel to stay

Good hotel in the Centre of KL
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Hock Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and hotel is clean.
Stayed 1 night in Jan 2023
Verified

8/10 Good

Latifah Bte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay.
Verified

4/10 Poor

Ghada

Liked: Cleanliness
Disliked: Amenities
1-Room very bland.No cupboard ,just an open shelf to hang clothes on. The bathroom door hanger fell when I closed the door on my first day, I told the receptionist but it was not fixed !!! 2-Amenities poor - no green tea just 2 tea bags Mugs too big to use for the Nespresso coffee machine. 3-friendly staff. 4- Breakfast average. Overall overpriced.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good room and room service. Fantastic breakfast.
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valuable and comfortable hotel, will recommend friends to stay 😊
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Seng Tiong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is convenient and accessible. Staff were amicable and helpful. Enjoyed my stay here.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located Gia at check in was so helpful and nice!
Stayed 1 night in Apr 2023