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Swiss Garden Residence KL by WT Stay

3.5 star property
3.5-star Mediterranean hotel near Pavilion Kuala Lumpur, connected to a shopping center

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Photo gallery for Swiss Garden Residence KL by WT Stay

Front of property - evening/night
Interior entrance
Deluxe Penthouse, 5 Bedrooms, Accessible, City View | Living room
Deluxe Studio Suite, 1 Bedroom, City View | Living room
Outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
2A, Jalan Galloway, Bukit Bintang, Kuala Lumpur, 50150
  • Place, Jalan Alor
    ‪3 min walk‬
  • Place, Changkat Bukit Bintang
    ‪5 min walk‬
  • Place, Berjaya Times Square
    ‪7 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪57 min drive‬

Room options

View all photos for Deluxe Studio Suite, 1 Bedroom, City View

Deluxe Studio Suite, 1 Bedroom, City View | Living room

Deluxe Studio Suite, 1 Bedroom, City View

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Apartment, 2 Bedrooms, City View

Deluxe Apartment, 2 Bedrooms, City View

Deluxe Apartment, 2 Bedrooms, City View

  • City view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Deluxe Apartment, 3 Bedrooms, City View

Deluxe Apartment, 3 Bedrooms, City View | Living room

Deluxe Apartment, 3 Bedrooms, City View

  • City view
  • 111 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Penthouse, 5 Bedrooms, Accessible, City View

Deluxe Penthouse, 5 Bedrooms, Accessible, City View

Deluxe Penthouse, 5 Bedrooms, Accessible, City View

  • City view
  • 325 sq m
  • 5 bedrooms
  • Sleeps 16
  • 1 King Bed
  • Free WiFi

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About the area

Kuala Lumpur

City center stay.Within a 15-minute walk of this Bukit Bintang hotel, you'll find Jalan Alor and Pavilion Kuala Lumpur. Also, Berjaya Times Square is within half a mile (1 km) and KLCC Park is within 2 miles (3 km).

What's nearby

  • Jalan Alor - 3 min walk - 0.3 km
  • Changkat Bukit Bintang - 5 min walk - 0.5 km
  • Berjaya Times Square - 7 min walk - 0.6 km
  • Sungei Wang Plaza - 7 min walk - 0.6 km
  • Bukit Bintang Plaza - 8 min walk - 0.8 km

Getting around

  • Imbi Station - 9 min walk
  • Kuala Lumpur Masjid Jamek Station - 16 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive

Restaurants

  • ‪Just Fruits Neighbourhood Market - ‬3 min walk
  • ‪VCR - ‬2 min walk
  • ‪Dury Dury - ‬4 min walk
  • Jamaica Blue
  • ‪Blue Boy Vegetarian Food Centre - ‬2 min walk

About this property

Swiss Garden Residence KL by WT Stay

3.5-star Mediterranean hotel near Pavilion Kuala Lumpur, connected to a shopping center
Swiss Garden Residence KL by WT Stay offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A terrace, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Swiss Garden Residence KL by WT Stay. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3.5-star Kuala Lumpur hotel is smoke free.

  • 30 guestrooms or units
  • 37 levels
  • 2 buildings
  • Built in 2008
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Newspapers for purchase
  • ATM
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue
Swiss Garden Residence KL by WT Stay offers 30 air-conditioned accommodations with complimentary bottled water and slippers. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 40-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Separate sitting area
  • Soundproofed rooms
  • Washing machine

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 150.00 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts cash. For guests' safety, the property includes a smoke detector in each accommodation.

Property is also known as

WT Stay Swiss Garden Residences KL Apartment Kuala Lumpur
WT Stay Swiss Garden Residences KL Apartment
WT Stay Swiss Garden Residences KL Kuala Lumpur
WT Stay Swiss Garn Resinces K
Swiss Garden Kl By Wt Stay
WT Stay Swiss Garden Residences KL
Swiss Garden Residence KL by WT Stay Hotel
Swiss Garden Residence KL by WT Stay Kuala Lumpur
Swiss Garden Residence KL by WT Stay Hotel Kuala Lumpur

Frequently asked questions

How close is Swiss Garden Residence KL by WT Stay to the airport?

Swiss Garden Residence KL by WT Stay is 15.6 mi (34-min drive) away from the Subang (SZB-Sultan Abdul Aziz Shah) airport, the closest popular airport to the property.

Does Swiss Garden Residence KL by WT Stay have an airport shuttle?

Swiss Garden Residence KL by WT Stay offers an airport shuttle 24 hours a day, on request, for a charge of MYR 150.00 per vehicle, one way.

Does Swiss Garden Residence KL by WT Stay offer free breakfast?

Swiss Garden Residence KL by WT Stay does not offer free breakfast.

Is there a casino at Swiss Garden Residence KL by WT Stay?

No, there is no casino at this hotel.

What time is check-in at Swiss Garden Residence KL by WT Stay?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Swiss Garden Residence KL by WT Stay?

This hotel offers free self parking.

Does Swiss Garden Residence KL by WT Stay have a pool?

Swiss Garden Residence KL by WT Stay features an outdoor pool and a children's pool.

Does Swiss Garden Residence KL by WT Stay have a restaurant?

Yes, there is a restaurant on site.

Does Swiss Garden Residence KL by WT Stay have a spa?

There are no spa services available at this hotel.

How close is Swiss Garden Residence KL by WT Stay to downtown Kuala Lumpur?

Swiss Garden Residence KL by WT Stay is 1.3 mi away from Kuala Lumpur.

Swiss Garden Residence KL by WT Stay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 35 out of 71 reviews
Rating 8 - Good. 16 out of 71 reviews
Rating 6 - Okay. 7 out of 71 reviews
Rating 4 - Poor. 2 out of 71 reviews
Rating 2 - Terrible. 11 out of 71 reviews

8.0/10

Cleanliness

7.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Ari

Disliked: Staff & service, property conditions & facilities, room comfort

The room is not as advertised.

The apartment did not have 2 king size bed as advertised. The bathroom door is jammed. Lock is defective. TV is malfunctioning. First time experience bad booking from Expedia.
Stayed 1 night in Jun 2018
Verified review

10/10 Excellent

Reziatul Diyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay for swimming pool,but closed due to covid-19. Dissapointed. Have 1 room bathroom leaking but they manage to call service management to repair,on the spot repair. Overall ok. House big and spacious suitable for family.
Stayed 1 night in Dec 2020
Verified review

2/10 Terrible

Andy

Liked: Cleanliness, amenities
The apartment was clean and comfortable but the managers only cared about money. I arrived in the early hours of the morning after a long flight from Melbourne; contacted the property to ask for early checkin, even with extra pay for that but they didn’t bother to respond . I stayed at the lobby for more than 9 hours until they delivered the key at 3pm . Less than an hour after I got into the room, I was in the shower when they came knocking the door, to collect money for the deposit. See how they love money but don’t bother to respond to the guest’s request!!
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Chun Kwok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfortable stay experience

The flat is clean and tidy, high security proof. Appliance condition is good.
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

真的可以有更好的服務品質的

住宿地點非常好，高樓層視野，好，窗戶可以看到國油雙塔、咖啡山電訊塔。但.........客廳冷氣真的太舊，且噪音太大
Stayed 5 nights in Jan 2020
Verified review

8/10 Good

T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Great views and location. Value for money. Comfortable beds.
Stayed 4 nights in Dec 2019
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Far away from down town but big apartment and comfortable
Stayed 3 nights in Dec 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the room two months in advance but at the last minuet, a day before my travel i received a message from the property that they have transferred me to another place (The Robertson residence) First of all it was not fair and i should have informed earlier. Secondly the room in Robertson was much smaller, I was travelling with 3 kids and not enough beds, even sofa bed was very discomfortable couldn't sleep properly and also the cooking stove was not working so it was very inconvenient for us to cook our breakfast so we had to go out most of the days for breakfast. Overall very disappointed with the service as I paid much more than where I stayed in. Total rip off.
Stayed 9 nights in Aug 2019
Verified review

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Pros-the place is well maintained, clean and tidy. Cons-The host is terrible. I’ve made three booking (same day and same size apartment) via Expedia cos we are three family travel together. Every goes well until on the day we
Stayed 2 nights in Jul 2019
Verified review

4/10 Poor

Mads

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
We had made a booking for a family Room with two King sige beds / double beds but only got one double bed, a single bed and a very thin mattress on the floor. We did not get what we had booked!!!
Stayed 3 nights in Aug 2019
Verified review

6/10 Okay

Wai Man

Disliked: Cleanliness, staff & service, property conditions & facilities
地點非常好，步行到阿羅街只需十分鐘，但房間設施殘舊，很多東西都壞了，入住4天也沒有人打掃清潔。
Stayed 4 nights in Jul 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
維護不足，稍顯陳舊！尤其漏水事故和室內發現蟑螂螞蟻令人擔心！雖然反應漏水後獲得立即回應值得肯定！
Stayed 3 nights in Jul 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Disastrous.

Disastrous. First, this is NOT one of the suites managed by Swiss Garden. It's run by an individual who, after booking, moved us to a nearby building. That apartment's furniture was badly stained, there was mould and a stink in the bathroom, and the TV worked but the cable system did not. Worse, the admin was ultra-haphazard: we didn't have details until late on the day of arrival. Although nearby, the new location was inconvenient. With no confirmation, or access information, we tried to cancel but failed. A dining chair had been moved to the laundry area because it was broken.
Stayed 3 nights in Feb 2019
Verified review

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
英語での意志疎通に問題がある訳ではなく、コミュニケーションそのものに問題を感じた。
Stayed 5 nights in Apr 2019
Verified review

10/10 Excellent

Hye Jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

overall it was okay

air conditioning was not working however overall it was okay
Stayed 1 night in Apr 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give it a miss

Horrible place
Stayed 3 nights in Mar 2019
Verified review

8/10 Good

Merahbathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

N

It's amazing but had difficulties in finding the apartment as it was indicated as N-24-07 but in fact it is N-23A-07 and car park car access card was not included upon checked in till I make a call to clarify! Due to this I had to pay for $3.50!! Very unfair
Stayed 2 nights in Mar 2019
Verified review

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel to stay. All units are independent with full privacy. Highly recommended for families. The location is very good and walkable to Bukit Bintang. Amenities are wonderful and all gadgets in the unit are functional. Would love to stay here again !!
Stayed 3 nights in Mar 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room space quit big with reasonable price
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the stay. The property is well maintained and the communication was easy.
Stayed 2 nights in Mar 2019
Verified review

2/10 Terrible

Sali

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the worst places I’ve ever stayed at. There was no communication from the hotel. If you want to reach them, for get it. It’s impossible. They don’t have a contact number. The room had a very strong cigarette smell. The bed sheets were very dirty. The neighborhood was secluded and it is about 40min walk from KL centre. Don’t be fooled by the pictures. Best thing about this was the pool.
Stayed 2 nights in Mar 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is so big . It has everything for a great stay . The emenites are amazing . And the views from there apartment windows spectacular.. and they respond very quickly to you .
Stayed 1 night in Feb 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience with room 2208 and the owner

Once I just inserted the room key in the door of room 2208 and opened the door, it was stacked and couldn't be taken out. I called its owner and he sant me the houskeeper, but she couldn't solve the problem. Then, we were forced to move room 2407 which condition was really awful. Laundry was working to wash somebody'd towel which made very loud noises to prevent us from sleeping well. The water was leaking from the air conditioner, made the floor wet. In addition, the Wi-fi didn't work at all! As the service was far from what they guarantee on the web, we asked him for partial refund for the poor management, but he rather called for additional payment threatening us "You broke my door." Since the residence is up to owner and not all the room is like that, I strongly recommend you to be careful for that room and the such an insane owner. Anyway, I will never stay here again!
Stayed 3 nights in Feb 2019
Verified review

8/10 Good

Alvin_Ong

spacious and located strategically
Stayed 3 nights in Feb 2019
Verified review

10/10 Excellent

nagauma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

サイコー

めちゃくちゃよかったです。
Stayed 1 night in Feb 2019