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Aparthotel

THE FACE Suites Hotel

5.0 star property
5-star luxury aparthotel near Petronas Twin Towers

Choose dates to view prices

Photo gallery for THE FACE Suites Hotel

Exterior
Interior
2 outdoor pools
Airport shuttle
Cafe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Restaurant

Explore the area

View in a map
1020, Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Place, Kuala Lumpur Forest Eco Park
    ‪3 min walk‬
  • Place, Petronas Twin Towers
    ‪14 min walk‬
  • Place, Kuala Lumpur Tower
    ‪19 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪65 min drive‬

Room options

View all photos for One Bedroom Superior

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Superior

  • Sleeps 2
  • Free WiFi

View all photos for One Bedroom Deluxe

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Deluxe

  • Sleeps 2
  • Free WiFi

View all photos for Two Bedroom Superior

In-room safe, desk, laptop workspace, blackout drapes

Two Bedroom Superior

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Room, 1 Bedroom

Full-size fridge, microwave, dishwasher, electric kettle

Deluxe Room, 1 Bedroom

  • 82 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 Bedroom

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Bedroom

  • 79 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 1 Bedroom

Premier Room, 1 Bedroom

Premier Room, 1 Bedroom

  • 96 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Bedrooms

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 2 Bedrooms

  • 95 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Bedrooms

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Bedrooms

  • 98 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Premier Room, 2 Bedrooms

Premier Room, 2 Bedrooms

Premier Room, 2 Bedrooms

  • 123 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for One Bedroom Grand Premier

One Bedroom Grand Premier

One Bedroom Grand Premier

  • 101 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room, 1 Bedroom

In-room safe, desk, laptop workspace, blackout drapes

Superior Twin Room, 1 Bedroom

  • 79 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room, 1 Bedroom

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room, 2 Bedrooms

In-room safe, desk, laptop workspace, blackout drapes

Superior Twin Room, 2 Bedrooms

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Twin Room, 2 Bedrooms

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room, 2 Bedrooms

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed
  • Free WiFi

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About the area

Kuala Lumpur

Heart of Kuala Lumpur.Your stay at this Golden Triangle aparthotel places you within 2 miles (3 km) of Petronas Twin Towers and Pavilion Kuala Lumpur. Berjaya Times Square and KLCC Park are also within 2 miles (3 km).
View more Aparthotels in Kuala LumpurOpens in a new window

What's nearby

  • Kuala Lumpur Forest Eco Park - 3 min walk - 0.3 km
  • Petronas Twin Towers - 14 min walk - 1.2 km
  • Suria KLCC Shopping Centre - 14 min walk - 1.2 km
  • KLCC Park - 15 min walk - 1.3 km
  • Kuala Lumpur Tower - 19 min walk - 1.6 km

Getting around

  • Bukit Nanas Station - 3 min walk
  • Kuala Lumpur Sultan Ismail Station - 16 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪Wariseni - ‬4 min walk
  • ‪Cafe: In House - ‬3 min walk
  • ‪R Club Lounge - ‬2 min walk
  • ‪Deepblue - ‬1 min walk
  • ‪Cafe Ilviso - ‬1 min walk

About this property

THE FACE Suites Hotel

5-star luxury aparthotel near Petronas Twin Towers
As a guest of THE FACE Suites Hotel, you'll find 2 outdoor swimming pools, a fitness center, and a children's pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The luxury THE FACE Suites Hotel also features a rooftop terrace, concierge services, and laundry facilities. For a fee, parking is available.

  • 200 guestrooms or units
  • 51 levels
  • 2 dining venues
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • ATM
  • Elevator
  • Bar or lounge
  • Coffee shop
THE FACE Suites Hotel offers 200 air-conditioned accommodations with washers/dryers and safes. 42-inch LED televisions come with satellite channels. Accommodations at this 5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

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Star Suites KLCC
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includes taxes & fees
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Property amenities

Pool/Spa

  • 2 outdoor pools

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 40 per day)
  • Valet parking on site (MYR 40 per stay)
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool

Restaurants on site

  • Cafe iL Viso
  • Deep Blue

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: MYR 110 per night

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 42-inch LED TV with cable/satellite channels

Outdoor areas

  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • In a shopping district
  • In the city center

Things to do

  • Children's pool
  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 200 units
  • 51 floors
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Turn off the lights, lock the doors, and return the keys

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at THE FACE Suites Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 110.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 500 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MYR 40 per day
  • Valet parking fee: MYR 40 per stay
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 110.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. The property is professionally cleaned.

All guests must show a valid passport. This is the only form of identification that is accepted at this property.
The credit card used for booking the reservation must be presented at check-in. If the cardholder cannot be present, guests must contact the property prior to arrival to make special arrangements.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Face Suites Kuala Lumpur
Face Suites Kuala Lumpur Aparthotel
The Face Suites Kuala Lumpur
Face Suites Aparthotel
Face Suites
The Face Suites Kuala Lumpur
THE FACE Suites Hotel Aparthotel
THE FACE Suites Hotel Kuala Lumpur
THE FACE Suites Hotel Aparthotel Kuala Lumpur

Frequently asked questions

How close is THE FACE Suites Hotel to the airport?

THE FACE Suites Hotel is 16 mi (37-min drive) away from the Subang (SZB-Sultan Abdul Aziz Shah) airport, the closest popular airport to the property.

How much does it cost to stay at THE FACE Suites Hotel?

As of Jun 20, 2026, prices found for a 1-night stay for 2 adults at THE FACE Suites Hotel on Jun 24, 2026 start from CA $111, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does THE FACE Suites Hotel have an airport shuttle?

Airport shuttle services are not available at THE FACE Suites Hotel.

Does THE FACE Suites Hotel offer free breakfast?

THE FACE Suites Hotel does not offer free breakfast.

Is there a casino at THE FACE Suites Hotel?

No, there is no casino at this aparthotel.

What time is check-in at THE FACE Suites Hotel?

Check-in begins at 3:00 PM. A fee applies for early check-in.

Is there free parking at THE FACE Suites Hotel?

Free parking is not available at this aparthotel. Self parking is available for MYR 40 per day, and valet parking for MYR 40 per stay.

Does THE FACE Suites Hotel have a pool?

THE FACE Suites Hotel features 2 outdoor pools and a children's pool.

Does THE FACE Suites Hotel have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine, happy hour, and light fare.

Does THE FACE Suites Hotel have a spa?

There are no spa services available at this aparthotel.

How close is THE FACE Suites Hotel to downtown Kuala Lumpur?

THE FACE Suites Hotel is 1.8 mi away from Kuala Lumpur.

THE FACE Suites Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 998 out of 1760 reviews
Rating 8 - Good. 512 out of 1760 reviews
Rating 6 - Okay. 134 out of 1760 reviews
Rating 4 - Poor. 70 out of 1760 reviews
Rating 2 - Terrible. 46 out of 1760 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Toichi

Liked: Cleanliness, amenities, property conditions & facilities
Room size and amenities were very good
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Rowena

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love the apartment style hotel room: spacious, clean, beds are comfortable, bathroom is spacious. Breakfast buffet was great. Hotel location is good, walking distance to shopping centres and night market. Check in and out were fast.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Anusha

Liked: Cleanliness, amenities, property conditions & facilities
At the Faces hotel the room was good but the hot water is really hot so you need to be careful. The breakfast was an average. Location was great
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Daewon

Disliked: Cleanliness
Room was ok. But there were 3 or 4 more accommodations had existed in the same building.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jamshid

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Prabhakaran

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice hotel, enjoyed our stay would highly recommend.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, room comfort, communication

Great Stay!

It was a good visit and the pool was amazing!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Edith Castro

Liked: Cleanliness, amenities, property conditions & facilities, communication
I love everything The room has 2 bedrooms This is the best experience I ever have
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Cedric

Liked: Cleanliness, check-in, communication, listing accuracy
The rooms are clean and it's pretty good value for the money. 5 star hotel rating is a bit generous considering the amenities are not that superb, and staff range from very friendly and helpful to a bit confused.The area is fairly central which is nice. Elevators are slow, especially to the pool, but it's not the biggest deal. Speaking of the pool, it's cool but rather crowded.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, communication
Massive apartment room. Nice and clean and very comfortable. Supplied bottles of water every morning which is a life saver
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Lasse

Liked: Cleanliness, amenities, communication
Excellent room, clean and spacious! Close to KLCC Suria (shopping and food) Good breakfast and friendly staff
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

MAURIZIO

Liked: Cleanliness, amenities, property conditions & facilities, communication
Super!!!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Y C David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very spacious
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities, communication
We just finished an unbelievable time in Kuala Lumpur. The Face Suites was a solud part of our time there. The rooftop infinity pool was one of our favourite memories.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Muni

Liked: Cleanliness, property conditions & facilities
Overall a decent place to stay if having a short visit.
Stayed 3 nights in May 2025
Verified

6/10 Okay

Vincent

Liked: Amenities, communication
Location is good
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Truong Vanhoang

Liked: Amenities
Clean and nice
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Khalid

Liked: Cleanliness, communication
The room was clean, functional, and tidied daily. While not the most luxurious, it was spacious enough for a comfortable stay. The pool and gym facilities were quite nice, and overall, the property is well-suited for a short visit of a few days. The reception and concierge staff were exceptionally polite and accommodating. My first assigned room had some issues—specifically, the bedroom air conditioning wasn't working properly, and the unit itself appeared worn, with stained floors and surfaces. When I raised these concerns, management first attempted to resolve the problems and then promptly moved me to a different unit.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Abdurrahman

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
The room was clean and spacious. Breakfast was great. The location was central and the towers were in walking distance. Unfortunately the infinity pool was crowded and very cold which was not great given that the weather was chilly.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, room comfort, communication
Great stay Joy the server upstairs was amazing with many great recommendations. Highly recommend
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Suman

Liked: Cleanliness, room comfort
Convenient
Stayed 2 nights in Nov 2025
Verified

8/10 Good

cc

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed having a microwave fridge and eashing machine in the rrom loved the lay out. Staff was very efficient and helpful. Clean environment. The pool with a picturesque view. This place gives appartment vibes. Good location. Near station
Pool view
Gym
Bedroom 1
Pool view
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Chul

Liked: Cleanliness, amenities, property conditions & facilities, communication
Accommodation that I would definitely recommend if you are traveling as a family
Stayed 4 nights in Apr 2024
Verified

8/10 Good

Jaisy

Liked: Cleanliness, property conditions & facilities, communication
Well maintained property, helpful staff and close to different sight seeing places.
Stayed 3 nights in Mar 2023
Verified

6/10 Okay

Sean

Liked: Cleanliness, communication
Disliked: Amenities
Room was very spacious and decor was nice. Sofa was dusty and needed cushions, quite uncomfortable without them. Some staff were very rude ... There are other brands in the same building and they are rude to residents who are not with their brand. A staff member in the bat looked to get me to pay MYR500 cash to himself for a better table at new years eve!
Stayed 3 nights in Dec 2025