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Arena Boutique Hotel Kuala Terengganu

3.0 star property
Enjoy the free parking at this 3-star Kuala Terengganu hotel

Choose dates to view prices

Photo gallery for Arena Boutique Hotel Kuala Terengganu

Interior entrance
Superior Queen
Shower, hair dryer, bidet, towels
Fitness facility
Superior Family-3 Room
Reviews
8.0

Very good

Popular amenities

  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • GymGymGym
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
No 49, Jalan Sultan Ismail, Kuala Terengganu, Terengganu, 20200
  • Popular LocationKampung Cina3 min walk
  • Popular LocationPasar Payang9 min walk
  • Popular LocationKuala Terengganu Drawbridge3 min drive
  • AirportKuala Terengganu (TGG-Sultan Mahmood)20 min drive

Room options

View all photos for Premium King

Premium King

Premium King

10/10 Exceptional
  • 33.2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Family-3 Room

Superior Family-3 Room

Superior Family-3 Room

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Single

Superior Single

Superior Single

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Queen

Superior Queen

Superior Queen

10/10 Exceptional
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Family-5 Room

Premium Family-5 Room

Premium Family-5 Room

  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Deluxe Family-4 Room

Deluxe Family-4 Room

Deluxe Family-4 Room

10/10 Exceptional
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King

Desk, soundproofing, iron/ironing board, bed sheets

Deluxe King

10/10 Exceptional
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin

Superior Twin

Superior Twin

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 44 sq m
  • Sleeps 3
  • 1 King Bed, 1 Queen Sofa Bed and 1 Twin Futon

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About the area

Kuala Terengganu

In Kuala Terengganu .Your stay at this Kuala Terengganu hotel places you within a 10-minute walk of Kampung Cina and Ho Ann Kiong. Sultan Ismail Nasiruddin Shah Stadium and Pasar Payang are also within half a mile (1 km).

What's nearby

  • Kampung Cina - 3 min walk
  • Pasar Payang - 9 min walk
  • KTCC Mall - 3 min drive
  • Kuala Terengganu Drawbridge - 3 min drive
  • Crystal Mosque - 7 min drive

Getting around

  • Kuala Terengganu (TGG-Sultan Mahmood) - 22 min drive

Restaurants

  • Plan A Restaurant - 4 min walk
  • Nasi Dagang Atas Tol - Bandar - 3 min walk
  • 全记鸡饭 - 2 min walk
  • Sushi King - 5 min walk
  • Saharah Tandoori Restaurant - 3 min walk

About this property

Arena Boutique Hotel Kuala Terengganu

Enjoy the free parking at this 3-star Kuala Terengganu hotel
A computer station is on site and WiFi is free in public spaces. A business center and 2 meeting rooms are available. Event space at this hotel measures 600 square feet (56 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A 24-hour fitness center, an arcade/game room, and tour/ticket assistance are also featured at the business-friendly Arena Boutique Hotel Kuala Terengganu. Limited free parking is available on a first-come, first-served basis.

This 3-star Kuala Terengganu hotel is smoke free.

  • 88 guestrooms or units
  • 600 sq ft of conference space
  • 56 sq m of conference space
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
Arena Boutique Hotel Kuala Terengganu offers 88 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Smart televisions come with Netflix.

Bathrooms include showers, bidets, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Bicycle rentals
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Phone accessibility kit
  • Raised toilet seat
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Netflix
  • Smart TV
  • Streaming services

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Arena Boutique Hotel Kuala Terengganu

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MYR 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 30 per vehicle
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, debit cards, and cash. Contactless check-out is available.

Parking is available on a first-come, first-served basis. Parking reservations are not accepted.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Arena Kuala Terengganu
Arena Boutique Hotel Kuala Terengganu Hotel
Arena Boutique Hotel Kuala Terengganu Kuala Terengganu
Arena Boutique Hotel Kuala Terengganu Hotel Kuala Terengganu

Arena Boutique Hotel Kuala Terengganu Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 18 out of 41 reviews" "
Rating 8 - Good. 12 out of 41 reviews" "
Rating 6 - Okay. 4 out of 41 reviews" "
Rating 4 - Poor. 4 out of 41 reviews" "
Rating 2 - Terrible. 3 out of 41 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Zlyana

Disliked: Cleanliness
Stayed 3 nights in Jun 2023

8/10 Good

Harveen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Total of 5 floors, each floor has it's own ironing facility. Rooms are okay maybe can include basic amenities such as vanity kit. Requested for a room with window, but the view was toward the inner part of building (view of aircond compressors). Just next door to it, is a restaurant/café (Plan A). Walkable distant to china town and surrounded by banks, pharmacies. Overall it was okay for 1 night stay.
Stayed 1 night in Apr 2023

8/10 Good

Munizah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice business hotel with comfy no frills amenities. Furnishings are new and polished. easy access to shopping and nice cafes as it's in town. Parking at the back also good but limited. The hotel photo showing gym is not true as only for walk in guest for others have small fee to pay 😒. No snacks or refreshments provided at lounge as stated in room poster. Hotel reception staff male unfriendly did not have welcoming persona i had to call on him to ask question but he answers reluctantly..

4/10 Poor

LOW

Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and comfortable hotel
hotel was clean and comfortable. Also easy walk to chinatown for nice food and bus terminal
Stayed 1 night in Apr 2022

2/10 Terrible

Neil, Petaling Jaya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Prepaid via Expedia RM170 (plus tax) a night for three nights in their 'Superior' Single Room. At check-in, discovered the room was being advertised for RM75 and contained no cupboard, drawers or mini-fridge. When I asked reception for extra hangers and a towel, was refused. Glad I brought all my own toiletries as there were none in the room. Checked out a day early because I was so unhappy with the room and service and (of course) was refused a refund on the night I was no longer staying. Extremely disappointing experience.
Stayed 3 nights in Mar 2022

6/10 Okay

Emily

Stayed 1 night in Feb 2022

8/10 Good

Hasbuhaidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing services except the room locked too early before 12 pm.
Stayed 2 nights in Dec 2021

10/10 Excellent

Eileen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy bed
Very comfy bed. Clean and good stay. 10 mins walk to China town. Lots of bank here. Easy for ATM.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kk
Location of hotel is very convenient with banks just across the road and very near to city
Stayed 2 nights in Aug 2021