Citadines Uplands Kuching

4.0 star property
4-star aparthotel near Vivacity Megamall, connected to a shopping center

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Photo gallery for Citadines Uplands Kuching

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Exterior
Premier Apartment, 2 Bedrooms, Accessible, Kitchen
In-room safe, desk, laptop workspace, blackout drapes
Fridge, microwave, coffee/tea maker, electric kettle
Reviews
8.2

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • KitchenKitchenKitchen
  • DryerDryerDryer

Explore the area

Map
No. 55 Jalan Simpang Tiga, Kuching, Sarawak, 93350
  • Popular LocationThe Spring15 min walk
  • Popular LocationVivacity Megamall3 min drive
  • Popular LocationKuching Waterfront4 min drive
  • AirportKuching (KCH-Kuching Intl.)13 min drive

Room options

Premier Apartment, 2 Bedrooms, Accessible, Kitchen

10/10 Exceptional
  • 67 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Executive Apartment, 2 Bedrooms, Accessible, Kitchen

9.6/10 Exceptional
  • 59 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Premier Apartment, 1 Queen Bed, Accessible, Kitchen

10/10 Exceptional
  • 44 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Executive Apartment, 1 King Bed, Accessible, Kitchen

8.9/10 Excellent
  • 41 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Studio, Accessible, Kitchen

8.4/10 Very good
  • 24 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About the area

Kuching

Near the airport.Within 2 miles (3 km) of this Kuching aparthotel, you'll find The Spring and Vivacity Megamall. City One Shopping Mall and Sri Srinivasagar Kaliamman Temple are also within 2 miles (3 km).

What's nearby

  • The Spring - 15 min walk
  • Vivacity Megamall - 3 min drive
  • Sarawak General Hospital - 4 min drive
  • City One Shopping Mall - 4 min drive
  • Kuching Waterfront - 4 min drive

Getting around

  • Kuching Intl. Airport (KCH) - 15 min drive

Restaurants

  • Starbucks - 14 min walk
  • New Atmosferah Restaurant - 2 min walk
  • Boost Juice Bars - 15 min walk
  • KFC - 2 min walk
  • Nasi Kandar Line Q - 3 min walk

About this property

Entire place

Citadines Uplands Kuching

4-star aparthotel near Vivacity Megamall, connected to a shopping center
Citadines Uplands Kuching offers its guests a children's pool, an outdoor pool, and a fitness center. Public spaces have free WiFi. A business center and meeting rooms are available. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Citadines Uplands Kuching. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Kuching aparthotel is smoke free.

  • 215 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room
Citadines Uplands Kuching offers 215 air-conditioned accommodations with iPod docking stations and DVD players. Accommodations offer separate sitting areas. Satellite television is provided. Accommodations at this 4-star aparthotel have kitchens or kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided weekly.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Pool/Spa

  • Outdoor pool
  • Sun loungers
  • Umbrellas

Internet

  • Free WiFi

Parking and transportation

  • Covered self parking on site (MYR 3.20 per day)
  • Wheelchair-accessible parking and van parking available
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free shopping center shuttle
  • Car not required

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Refrigerator
  • Microwave
  • Electric kettle
  • Coffee/tea maker
  • Cleaning supplies
  • Cookware/dishes/utensils
  • Water dispenser

Dining

  • Continental breakfast available for a fee daily: MYR 20 for adults and MYR 14 for children
  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: MYR 100.0 per night

Bathrooms

  • Separate bathtub and shower
  • Soap
  • Hair dryer
  • Bathrobes
  • Slippers
  • Free toiletries
  • Shampoo
  • Toilet paper
  • Eco-friendly toiletries
  • Towels provided

Living spaces

  • Sitting area

Entertainment

  • TV with satellite service
  • DVD player
  • iPod docking station

Outdoor areas

  • Terrace

Laundry

  • Dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Meeting rooms
  • Business center
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • MYR 500 per accommodation per night
  • 1 total (up to 18 lbs per pet)
  • Pets allowed in specific rooms
  • Welcoming cats and dogs only
  • Food and water bowls and litter boxes are available

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Doorbell and phone notification
  • Elevator
  • Soundproofing
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchairs available on site
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • 24-hour front desk

Location highlights

  • Connected to a shopping center
  • Near the airport
  • Near outlet shopping

Things to do

  • Fitness center
  • Shopping mall on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 215 rooms
  • 8 floors
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MYR 500 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 100.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MYR 20 for adults and MYR 14 for children
  • Airport shuttle fee: MYR 15 per person (one-way)
  • Airport shuttle fee per child: MYR 15.00
  • Covered self parking fee: MYR 3.20 per day
  • Pet fee: MYR 500 per accommodation, per night
  • Rollaway bed fee: MYR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Citadines Kuching
Citadines Kuching Uplands
Citadines Uplands
Citadines Uplands Apartment
Citadines Uplands Apartment Kuching
Citadines Uplands Kuching
Citadines Uplands Kuching Sarawak
Citadines Uplands Kuching Aparthotel
Citadines Uplands Aparthotel
Citadines Uplands Kuching Kuching
Citadines Uplands Kuching Aparthotel
Citadines Uplands Kuching Aparthotel Kuching

Citadines Uplands Kuching Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 153 out of 441 reviews" "
Rating 8 - Good. 195 out of 441 reviews" "
Rating 6 - Okay. 69 out of 441 reviews" "
Rating 4 - Poor. 11 out of 441 reviews" "
Rating 2 - Terrible. 13 out of 441 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Kathleen

The staff were pleasant and efficient. However, the property needs serious renovating. For example: 1. The window didn’t lock properly and noisy traffic became an issue. 2. The bathroom door is rotting at the base. 3. The room was smelly. 4. The stained toilet seat needs replacing. 5. They fork out the cheapest toilet roll to be found on the market.
Stayed 5 nights in Jan 2024

6/10 Okay

Chieng

Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Li Fong, Kuala Lumpur

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
the staff is very helpful
Stayed 3 nights in Oct 2023

8/10 Good

Chu-Li

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2023

6/10 Okay

Kathleen

I've always stayed at Citadines Uplands when I'm in Kuching as I prefer a serviced apartment to a hotel. It's ok if you are not looking for luxury. Just make sure you are not given a room on the same floor as the pool .and overlooking it.
Stayed 6 nights in Aug 2023

8/10 Good

Rhyselle Bernadette

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Good location. It's time to renew the rooms.
Good location. The room is a bit too old, bath tub handle is rusted and disgusted me. Also the pools ladder, it almost slit open my daughters foot with the rusted nail.
Stayed 3 nights in Sep 2023

10/10 Excellent

CHRISTOPHER VIXTRICDAY

Stayed 1 night in Sep 2023

2/10 Terrible

Tessa

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2023

6/10 Okay

Ronald

Travelled with group
Liked: Cleanliness, amenities
1. The hotel is old and in need of renovation. 2. The corridor carpet was not straightened and looks dirty 3. Stayed 3 days, no one came to clean the room 3. The gym and swimming pool is well kept 4. Location is convenient to reach most places 5. Breakfast is just a walk away 2 prata stores available for u 6. Across the road, a big mall
Stayed 2 nights in Jul 2023