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Pullman Kuching

4.5 star property
4.5-star luxury hotel near Riverside Shopping Complex

Choose dates to view prices

Photo gallery for Pullman Kuching

Exterior
Lobby sitting area
Terrace/patio
Sauna, hot tub, steam room, body treatments, hot stone massages, facials
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Breakfast available
  • Spa
  • Pool

Explore the area

Map
Interhill Place, No. 1A, Jalan Mathies, Kuching, Sarawak, 93100
  • Kuching Waterfront
    ‪10 min walk‬
  • Plaza Merdeka
    ‪11 min walk‬
  • Vivacity Megamall
    ‪4 min drive‬
  • Kuching (KCH-Kuching Intl.)
    ‪14 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

7.8 out of 10
Good
(14 reviews)
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds (Executive)

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Twin Beds (Executive)

  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(8 reviews)
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Deluxe)

Executive Suite, 1 King Bed (Deluxe)

Executive Suite, 1 King Bed (Deluxe)

  • 76 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds (Deluxe)

Minibar, in-room safe, desk, iron/ironing board

Executive Room, 2 Twin Beds (Deluxe)

  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

About the area

Kuching

Central Kuching getaway .Within a 5-minute walk of the hotel, you'll find Riverside Shopping Complex and Tun Jugah Shopping Center. Kuching Waterfront and Plaza Merdeka are also within half a mile (1 km).

What's nearby

  • Tun Jugah Shopping Center - 3 min walk - 0.3 km
  • Kuching Waterfront - 10 min walk - 0.9 km
  • Plaza Merdeka - 11 min walk - 1.0 km
  • Sarawak General Hospital - 2 min drive - 2.2 km
  • Vivacity Megamall - 4 min drive - 4.3 km

Getting around

  • Kuching Intl. Airport (KCH) - 26 min drive

Restaurants

  • ‪Topspot Food Court - ‬4 min walk
  • ‪Teresa's Laksa - ‬3 min walk
  • ‪K11 Box Karaoke & Entertainment - ‬2 min walk
  • ‪Garden Hill Lounge & Restaurant - ‬4 min walk
  • ‪No.25 Bukit Mata Seafood Centre - ‬4 min walk

About this property

Pullman Kuching

4.5-star luxury hotel near Riverside Shopping Complex
Pullman Kuching offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A children's pool, a hot tub, and a sauna are also featured at the luxury Pullman Kuching. A shuttle from the hotel to the airport (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Kuching hotel.

  • 389 guestrooms or units
  • 23 levels
  • 2 dining venues
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Pullman Kuching offers 389 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology.

Languages

Chinese (Mandarin), English, Indonesian, Malay

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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 73.44 for adults and MYR 37.80 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Satellite channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 15 2025 to December 31 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
The property will be renovating from August 5 2024 to August 31 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Swimming pool

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 108 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 73.44 for adults and MYR 37.8 for children
  • Airport shuttle fee: MYR 194.40 per vehicle (maximum occupancy 5)
  • Rollaway bed fee: MYR 108 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Kuching Pullman
Pullman Hotel Kuching
Pullman Kuching
Pullman Kuching Hotel Kuching
Pullman Kuching Sarawak
Pullman Kuching Hotel
Pullman Kuching Sarawak
Pullman Kuching Hotel
Pullman Kuching Kuching
Pullman Kuching Hotel Kuching

Pullman Kuching Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 361 out of 1001 reviews
Rating 8 - Good. 389 out of 1001 reviews
Rating 6 - Okay. 154 out of 1001 reviews
Rating 4 - Poor. 70 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcoming

My “go to” Hotel in Kuching. Very comfortable 5 night stay. Really lovely staff, excellent breakfast choices and spacious accommodation.
Stayed 5 nights in Apr 2025

8/10 Good

DR K

Stayed 2 nights in Apr 2025

6/10 Okay

Mihir

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Absolute state of disrepair. They’re refurbishing but I can’t believe they allowed to get to such a state.
Stayed 1 night in Apr 2025

10/10 Excellent

KIA LIH

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2025

2/10 Terrible

Vivian, Burnaby

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The housekeeping was terrible. The room was more dirty after they cleaned it!! Left a glass cup with brown liquid & tissue in it that was not our's in the room.When we complained to the front desk, they did not understand english. After cleaning, they did not give us towels and missing toilet paper. We will NOT stay at Pullman Kuching again.
Stayed 3 nights in Mar 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly and professional, ensuring your safety. The hotel is centrally located making it easy to walk to nearby shops and attractions. The Pullman is currently under renovation, which it sorely needs as its age is showing in the west and year of its rooms. Once the renovations are done, the hotel will be more pleasant.
Stayed 5 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Excellent services but room condition should be improved.
Stayed 3 nights in Feb 2025

8/10 Good

Wil

Stayed 2 nights in Jan 2025

8/10 Good

Dyana

Travelled with family
Disliked: Staff & service, amenities
Hotel staffs were not friendly.
Stayed 4 nights in Dec 2024

8/10 Good

Dyana

Travelled with family
Disliked: Amenities
Good Location except the Housekeeping lady was inconsistent with the towels & left cleaning items in the bathroom.
Stayed 3 nights in Dec 2024

6/10 Okay

Teng Cheng

Stayed 4 nights in Dec 2024

10/10 Excellent

Khairiana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has been my choice for my stay in Kuching
Stayed 5 nights in Nov 2024

6/10 Okay

Phillip

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

6/10 Okay

SE HYUNG

Stayed 1 night in Nov 2024

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the arrival to departure! Reasonable price for the executive room. Great location to the Sarawak River boardwalk and close to shopping area and Chinatown
Stayed 16 nights in Oct 2024

10/10 Excellent

Davin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Oct 2024

10/10 Excellent

Jared

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Swimming Pool out of order for a long period due to hotel renovation works. We should see tremendous improvement in the near future, kudos!
Stayed 3 nights in Oct 2024

6/10 Okay

Michel

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Potential is there

This hotel has a lot of potential but you should know that it’s being renovated right now until January 2025. So no access to the pool. Although they have an arrangement to access the pool of another hotel, it’s a bit far and the pool is kind of indoor. The food and beverage are very expansive for Malaysia. The breakfast especially and it’s not worth the price. The rooms also need to be refreshed. Location is ok but up a little hill from the main area near the river.
Stayed 4 nights in Oct 2024

6/10 Okay

Alan, Banning

Its alright
Stayed 3 nights in Aug 2024

10/10 Excellent

logenthiran

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to reach key destinations
Stayed 3 nights in Sep 2024

2/10 Terrible

Kamalan

Business traveller, Travelled with partner
Disliked: Amenities
Poor maintainence and dirty rooms had to call for help over five times for various issues and was moved between rooms due to shower failure and air-conditioning failure.
Stayed 4 nights in Aug 2024

6/10 Okay

Nicole

Disliked: Cleanliness
The hotel was in a good location and the room was good and good value. Unfortunately the room was a twin and I’d requested a double, it took 24hours to be changed. The dinning room was quite dirty and needs a full refurbishment. In general the hotel is soulless and lacks any comfort or ambience, vast areas of open space and the bar area that resembles an office.
Stayed 3 nights in Aug 2024

8/10 Good

Han Kee

Liked: Staff & service
Disliked: Cleanliness
The hotel service is good but very disappointed with Expedia service of notification.. Pullman started renovation on 1 Aug 2024 but we were notified only one day before our flight .. this is ridiculous… we felt cheated by Expedia..
Stayed 3 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Aileen Mei Hsuan

Liked: Cleanliness, staff & service, amenities
This hotel offers clean room with great views. However, the towels are too old and not white. The breakfast we had at 6am were cold and waiting to be warmed up. Other than that, it is a good hotel to stay with great price.
Stayed 3 nights in Aug 2024