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The Waterfront Hotel

4.0 star property
4-star hotel near Plaza Merdeka, connected to a shopping center

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Photo gallery for The Waterfront Hotel

Indoor pool
Exterior
Front of property - evening/night
Breakfast, lunch and dinner served
Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
68, Jalan Tun Abang Haji Openg, Kuching, Sarawak, 93000
  • Place, Plaza Merdeka
    ‪1 min walk‬
  • Place, Kuching Waterfront
    ‪3 min walk‬
  • Place, Sarawak Museum
    ‪7 min walk‬
  • Airport, Kuching (KCH-Kuching Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Twin Room With Compound View

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room With Compound View

  • Sleeps 2

View all photos for Deluxe Family Room with Compound View

Premium bedding, minibar, in-room safe, desk

Deluxe Family Room with Compound View

  • Sleeps 4

View all photos for Junior King Suite with Compound View

Premium bedding, minibar, in-room safe, desk

Junior King Suite with Compound View

  • Sleeps 2

View all photos for Premier Twin Room with City View

Premium bedding, minibar, in-room safe, desk

Premier Twin Room with City View

  • Sleeps 2

View all photos for Premier Twin Room With River View

Premium bedding, minibar, in-room safe, desk

Premier Twin Room With River View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Premier King Room With River View

Premium bedding, minibar, in-room safe, desk

Premier King Room With River View

  • Sleeps 2

View all photos for Premier Family Room with City View

Premium bedding, minibar, in-room safe, desk

Premier Family Room with City View

  • Sleeps 4

View all photos for Club Floor Twin Room

Premium bedding, minibar, in-room safe, desk

Club Floor Twin Room

  • Sleeps 2

View all photos for Club Floor King Room

Premium bedding, minibar, in-room safe, desk

Club Floor King Room

  • Sleeps 2

View all photos for Club Floor Family

Premium bedding, minibar, in-room safe, desk

Club Floor Family

  • Sleeps 4

View all photos for Club Floor 2 Bedroom Suite

Premium bedding, minibar, in-room safe, desk

Club Floor 2 Bedroom Suite

  • Sleeps 3

View all photos for Club Floor King Suite

Premium bedding, minibar, in-room safe, desk

Club Floor King Suite

  • Sleeps 2

View all photos for Deluxe King Room With Compound View

Premium bedding, minibar, in-room safe, desk

Deluxe King Room With Compound View

  • Sleeps 2

View all photos for Deluxe King

Premium bedding, minibar, in-room safe, desk

Deluxe King

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin (Compound View)

Premium bedding, minibar, in-room safe, desk

Deluxe Twin (Compound View)

9.0 out of 10
Wonderful
(2 reviews)
  • 3 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Family (Compound View)

Premium bedding, minibar, in-room safe, desk

Deluxe Family (Compound View)

  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior King Suite (Compound View)

Premium bedding, minibar, in-room safe, desk

Junior King Suite (Compound View)

8.0 out of 10
Very good
(1 review)
  • 5 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin (City View)

Premium bedding, minibar, in-room safe, desk

Premier Twin (City View)

9.6 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Twin (River View)

Premium bedding, minibar, in-room safe, desk

Premier Twin (River View)

9.4 out of 10
Exceptional
(3 reviews)
  • 3 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier King (City View)

Premium bedding, minibar, in-room safe, desk

Premier King (City View)

  • 3 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King (River View)

Premier King (River View)

Premier King (River View)

9.4 out of 10
Exceptional
(12 reviews)
  • 3 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Family (City View)

Premium bedding, minibar, in-room safe, desk

Premier Family (City View)

10.0 out of 10
Exceptional
(1 review)
  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Floor Twin

Club Floor Twin

Club Floor Twin

  • 3 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Floor King

Club Floor King

Club Floor King

9.0 out of 10
Wonderful
(9 reviews)
  • 3 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Floor Family (City View)

Premium bedding, minibar, in-room safe, desk

Club Floor Family (City View)

  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier King Suite (City View)

Premium bedding, minibar, in-room safe, desk

Premier King Suite (City View)

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Waterfront Premier King Suite (River View)

Waterfront Premier King Suite (River View)

Waterfront Premier King Suite (River View)

  • 52 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Waterfront Premier 2 Bedroom Suite (River View)

Premium bedding, minibar, in-room safe, desk

Waterfront Premier 2 Bedroom Suite (River View)

  • 52 sq m
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Club Floor King Suite

Premium bedding, minibar, in-room safe, desk

Club Floor King Suite

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Floor 2 Bedroom Suite

Premium bedding, minibar, in-room safe, desk

Club Floor 2 Bedroom Suite

  • 52 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Brooke Loft Suite

Premium bedding, minibar, in-room safe, desk

Brooke Loft Suite

  • Sleeps 4

View all photos for Nisa Addina Suite

Premium bedding, minibar, in-room safe, desk

Nisa Addina Suite

  • Sleeps 2

View all photos for Premier King Suite With City View

Premium bedding, minibar, in-room safe, desk

Premier King Suite With City View

  • Sleeps 2

View all photos for Waterfront Premier King Suite (River View)

Premium bedding, minibar, in-room safe, desk

Waterfront Premier King Suite (River View)

  • Sleeps 2

View all photos for Waterfront Premier 2 Bedroom Suite (River View)

Premium bedding, minibar, in-room safe, desk

Waterfront Premier 2 Bedroom Suite (River View)

  • Sleeps 3

View all photos for Premier King Room With City View

Premium bedding, minibar, in-room safe, desk

Premier King Room With City View

  • Sleeps 2

About the area

Kuching

Heart of Kuching.With a stay at this Kuching hotel, you'll be steps from Plaza Merdeka and a 5-minute walk from Kuching Waterfront. Golden Anniversary Bridge and Sarawak Museum are also within half a mile (1 km).

What's nearby

  • Plaza Merdeka - 1 min walk - 0.1 km
  • Kuching Waterfront - 3 min walk - 0.3 km
  • Sarawak Museum - 7 min walk - 0.6 km
  • Kuching City Mosque - 8 min walk - 0.7 km
  • Sarawak State Legislative Assembly - 8 min walk - 0.7 km

Getting around

  • Kuching Intl. Airport (KCH) - 20 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Subway - ‬5 min walk
  • ‪Lau Ya Keng (阳春台 or 上帝庙food court) - ‬2 min walk
  • ‪SugarBun - ‬2 min walk

About this property

The Waterfront Hotel

4-star hotel near Plaza Merdeka, connected to a shopping center
The Waterfront Hotel offers its guests a children's pool, an indoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. The business-friendly The Waterfront Hotel also features concierge services, complimentary newspapers in the lobby, and laundry facilities. An airport shuttle at scheduled times is available for a fee. Free self parking is available.

This 4-star Kuching hotel is smoke free.

  • 208 guestrooms or units
  • 7 levels
  • Meeting rooms
  • Built in 2015
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Waterfront Hotel offers 208 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 8:00 PM at scheduled times
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 85 for adults and MYR 45 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 1 2025 to February 28 2026 (dates subject to change):
  • Business center
  • Fitness facilities
The property will be renovating from September 1 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Business center
  • Fitness facilities
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Recreational facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Waterfront Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 100.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 85 for adults and MYR 45 for children
  • Airport shuttle fee: MYR 15 per person (one way)
  • Airport shuttle fee per child: MYR 15 (one-way), (from 6 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Waterfront Hotel Kuching
Waterfront Kuching
The Waterfront Hotel Hotel
The Waterfront Hotel Kuching
The Waterfront Hotel Hotel Kuching

The Waterfront Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 332 out of 607 reviews
Rating 8 - Good. 210 out of 607 reviews
Rating 6 - Okay. 49 out of 607 reviews
Rating 4 - Poor. 11 out of 607 reviews
Rating 2 - Terrible. 5 out of 607 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Craig

Travelled with partner
Liked: Staff & service, amenities
Bathroom fittings need renewed or updated. The festival karaoke was at the front of the hotel and the noise was horrific
Stayed 2 nights in Sep 2025

10/10 Excellent

Zul-Azri As-Saad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was on top of a shopping mall and at the waterfront centre. Near to places of interest. Breakfast options was great
Stayed 3 nights in Aug 2025

8/10 Good

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an old hotel. But it’s very charming. Not 5* but still good. Staff were all lovely. Breakfast buffet is amazing. The gym is good. The pool Is a nice environment but the water was cold. We enjoyed the pool bar a lot with a great view over the river. It’s a well located hotel and the trips all pick up here. Room was large and comfortable. Shower was excellent. We’d definitely stay again.
Stayed 4 nights in Aug 2025

6/10 Okay

Nilesh

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities

Very tired property

Terrible check in experience , huge suite but extremely tired , free standing bathtub which was not fixed to the floor . Dirty carpet , windows not closing very well or with screws. Tired hotel, definitely not 5 or 4 star property. Limited buffet , forget the croissants , impossible to eat …
Stayed 2 nights in Jul 2025

10/10 Excellent

Keith

Stayed 3 nights in Jul 2025

10/10 Excellent

Khairiana

Liked: Cleanliness, amenities, property conditions & facilities
Has always been my stay when in Kuching
Stayed 5 nights in Jun 2025

8/10 Good

David, Applecross

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed in a club room. Very easy checkin via the club lounge. Room was clean and comfortable and quiet. View over the river from the club lounge was beautiful. Cocktail hour 5-7pm had good quality food, including local food options to try, and reasonable quality wines. Direct access to shopping mall and easy walk to Chinatown and restaurants
Club lounge
View from club lounge
Stayed 2 nights in Jun 2025

10/10 Excellent

Khairiana

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It is so accessible and my choice of stay when I am in kuching.
Stayed 5 nights in May 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location and very helpful staff. Rooms are looking a little dated but they are large and very comfortable. Great bed. Very good breakfast. A little black mould around the shower that should be removed. But this is a minor flaw for an otherwise excellent hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Jae, Smiths

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel - lovely rooms!
Stayed 2 nights in May 2025

8/10 Good

Khairul Khalil

Stayed 1 night in Apr 2025

10/10 Excellent

Khairiana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sp convenient and staff are amazing
Stayed 6 nights in Apr 2025

10/10 Excellent

Hiroko

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is connected to the shopping mall so it's really convenient. We really enjoyed the club lounge (staff there is really nice!) and they even provide the airport transfer for free which is a big plus. We didn't expect too much of the hotel but the hotel is much nicer than the photo on their website. We strongly recommend to stay the club room if your budget allowed.
Stayed 1 night in Apr 2025

10/10 Excellent

Christina

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel. Can’t fault any aspect of the hotel.
Stayed 5 nights in Mar 2025

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great service, so close to the waterfront promenade. Don't forget to visit the pool!
Stayed 7 nights in Mar 2025

6/10 Okay

Kazunori

Business traveller
I stayed short, so I have nothing especially.
Stayed 1 night in Mar 2025

10/10 Excellent

Lai Mun

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Very nice and staff friendly. Perfect location and highly recommended!
Stayed 1 night in Mar 2025

10/10 Excellent

INHO

Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Staff & service, amenities
Lovely place to stay. Lovely staff who were very helpful. The pool however was closed when we were there for maintenance and then a private party which was very disappointing.
Stayed 3 nights in Feb 2025

8/10 Good

Mary

Stayed 1 night in Jan 2025

10/10 Excellent

chang lee

Stayed 5 nights in Dec 2024

10/10 Excellent

Bojun

Stayed 2 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located to very nice areas for food, walks, etc. Staff were very friendly and helpful. I really enjoyed my time at the Waterfront hotel
Stayed 5 nights in Jan 2025

10/10 Excellent

Khairiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Mall just below and easy to get food.
Stayed 7 nights in Dec 2024