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Mitsui Garden Hotel Kumamoto

4.0 star property
4-star hotel near Kumamoto Castle

Choose dates to view prices

Photo gallery for Mitsui Garden Hotel Kumamoto

Lobby
Exterior
Lobby
Restaurant
1 bedroom, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
1-20, Kouya Imamachi, Chuo-ku, Kumamoto, Kumamoto, 860-0012
  • Sakura Machi Kumamoto
    ‪4 min walk‬
  • Kumamoto-jo Hall
    ‪5 min walk‬
  • Kumamoto Castle
    ‪14 min walk‬
  • Kumamoto (KMJ)
    ‪21 min drive‬

Room options

View all photos for Standard Double Room - Single Use, Non-Smoking

1 bedroom, in-room safe, desk, blackout drapes

Standard Double Room - Single Use, Non-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room - Single Use, Smoking

1 bedroom, in-room safe, desk, blackout drapes

Standard Double Room - Single Use, Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Adjoining Double Rooms - Non-Smoking, Non-Connecting Rooms

1 bedroom, in-room safe, desk, blackout drapes

Adjoining Double Rooms - Non-Smoking, Non-Connecting Rooms

  • Sleeps 4
  • 2 Double Beds

View all photos for Adjoining Twin Rooms - Non-Smoking, Non-Connecting Rooms

1 bedroom, in-room safe, desk, blackout drapes

Adjoining Twin Rooms - Non-Smoking, Non-Connecting Rooms

  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Kuma Bear Room (Standard, 1 bed Double) Non Smoking

Kuma Bear Room (Standard, 1 bed Double) Non Smoking

Kuma Bear Room (Standard, 1 bed Double) Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin Room - Non-Smoking

1 bedroom, in-room safe, desk, blackout drapes

Moderate Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Twin Room with Sofa Bed - Non-Smoking

1 bedroom, in-room safe, desk, blackout drapes

Moderate Twin Room with Sofa Bed - Non-Smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Room - Single Use, Non-Smoking

1 bedroom, in-room safe, desk, blackout drapes

Standard Twin Room - Single Use, Non-Smoking

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Moderate Kuma Twin Room with Sofa Bed - Non-Smoking

1 bedroom, in-room safe, desk, blackout drapes

Moderate Kuma Twin Room with Sofa Bed - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Queen Room - Single Use, Non-Smoking

1 bedroom, in-room safe, desk, blackout drapes

Standard Queen Room - Single Use, Non-Smoking

  • Sleeps 1
  • 1 Queen Bed

View all photos for Kuma Bear Room (Standard Twin + Sofa Bed) Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Kuma Bear Room (Standard Twin + Sofa Bed) Non Smoking

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Deluxe , 2 beds (+ extra), Non Smoking

  • 36 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for KUMA Room® (Twin)

1 bedroom, in-room safe, desk, blackout drapes

KUMA Room® (Twin)

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Double Room - Smoking

1 bedroom, in-room safe, desk, blackout drapes

Standard Double Room - Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Smoking

1 bedroom, in-room safe, desk, blackout drapes

Standard Double Room, Smoking

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room - Single Use, Non-Smoking

1 bedroom, in-room safe, desk, blackout drapes

Standard Double Room - Single Use, Non-Smoking

7.8 out of 10
Good
(7 reviews)
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room - Single Use, Smoking

1 bedroom, in-room safe, desk, blackout drapes

Standard Double Room - Single Use, Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 1
  • 1 Double Bed

View all photos for Kuma Bear Room (Standard Twin) Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Kuma Bear Room (Standard Twin) Non Smoking

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Twin Room - Single Use, Non-Smoking

1 bedroom, in-room safe, desk, blackout drapes

Standard Twin Room - Single Use, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Kuma Bear Room (Standard, 1 bed Queen) Non Smoking

Kuma Bear Room (Standard, 1 bed Queen) Non Smoking

Kuma Bear Room (Standard, 1 bed Queen) Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room - Non-Smoking

1 bedroom, in-room safe, desk, blackout drapes

Standard Twin Room - Non-Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard , 2 beds (+ extra), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Standard , 2 beds (+ extra), Non Smoking

  • 22 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Kuma Twin Room - Non-Smoking

1 bedroom, in-room safe, desk, blackout drapes

Standard Kuma Twin Room - Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard , 1 bed Queen, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Standard , 1 bed Queen, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior , 2 beds , Non Smoking

  • 27 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard , 1 bed Double , Smoking

1 bedroom, in-room safe, desk, blackout drapes

Standard , 1 bed Double , Smoking

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard , 1 bed Double , Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Standard , 1 bed Double , Non Smoking

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard , 2 beds , Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Standard , 2 beds , Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room - Non-Smoking

1 bedroom, in-room safe, desk, blackout drapes

Standard Double Room - Non-Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Queen Room - Single Use, Non-Smoking

1 bedroom, in-room safe, desk, blackout drapes

Standard Queen Room - Single Use, Non-Smoking

  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Queen Room - Non-Smoking

1 bedroom, in-room safe, desk, blackout drapes

Standard Queen Room - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Standard Queen Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

About the area

Kumamoto

City center retreat .At this Chuo Ward hotel, you'll be within a 5-minute walk of Sunroad Shinshigai Shopping Street and Sakura Machi Kumamoto. Shimotori Shopping Arcade and Kumamoto-jo Hall are also within half a mile (1 km).

What's nearby

  • Sakura Machi Kumamoto - 4 min walk - 0.4 km
  • Kumamoto-jo Hall - 5 min walk - 0.5 km
  • Kumamoto City Hall - 10 min walk - 0.9 km
  • Kumamoto Castle - 14 min walk - 1.2 km
  • Kumamoto Station Tourist Information Center - 2 min drive - 2.0 km

Getting around

  • Kumamoto Minami Station - 2 min drive
  • Suidocho Tram Stop - 14 min walk
  • Kumamoto Airport (KMJ) - 53 min drive

Restaurants

  • ‪Cafe&bar SHAHRUL - ‬3 min walk
  • ‪すき家 - ‬3 min walk
  • ‪アパホテル熊本桜町バスターミナル南 - ‬1 min walk
  • ‪中華旬菜燕燕 - ‬2 min walk
  • ‪blé blé - ‬3 min walk

About this property

Mitsui Garden Hotel Kumamoto

4-star hotel near Kumamoto Castle
There's a restaurant on site. WiFi and wired Internet are free in public spaces. There are 3 meeting rooms available. Mitsui Garden Hotel Kumamoto also features a vending machine, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.
  • 225 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers for purchase
  • Elevator
  • Dining venue
Mitsui Garden Hotel Kumamoto offers 225 air-conditioned accommodations with safes and coffee/tea makers. This Kumamoto hotel provides complimentary wired and wireless Internet access.

Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, toilets with an electronic bidet, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Japanese

Similar properties

Public bath

CANDEO HOTELS KUMAMOTO SHINSHIGAI

  • Spa
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 800 reviews
The price is CA $112
CA $124 total
Jul 6 - Jul 7
CANDEO HOTELS KUMAMOTO SHINSHIGAI

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 1,200 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,980 per person
  • A restaurant

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A scheduled fire alarm system inspection will take place at this property on May 13-14, 2025 from 2-3 PM. Guests can expect to hear loud noises from emergency alarms.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1980 per person
  • Self parking fee: JPY 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mitsui Garden Hotel Kumamoto
Mitsui Garden Kumamoto
Mitsui Kumamoto Kumamoto
Mitsui Garden Hotel Kumamoto Hotel
Mitsui Garden Hotel Kumamoto Kumamoto
Mitsui Garden Hotel Kumamoto Hotel Kumamoto

Mitsui Garden Hotel Kumamoto Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 419 out of 1003 reviews
Rating 8 - Good. 391 out of 1003 reviews
Rating 6 - Okay. 137 out of 1003 reviews
Rating 4 - Poor. 41 out of 1003 reviews
Rating 2 - Terrible. 15 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff all friendly. Room and property were clean. Amenities we're good. Bed is stiff, but that's common. A/C didn't work and only blew out hot air. Had to open the window instead.
Stayed 1 night in Mar 2025

10/10 Excellent

Barry

Everyone on staff was super friendly and helpful to us. Room was spotless and comfortable. I would stay here again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Dawei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

TERRY, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly; but the room is small; parking is off-site and need to walk 10 minutes
Stayed 1 night in Feb 2025

10/10 Excellent

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hospitality and service
Stayed 3 nights in Feb 2025

10/10 Excellent

Ean Suat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is within walking distance to the shopping street, plenty of food choices. Easy public transport to tourist attractions such as the castle, gardens etc.
Stayed 2 nights in Dec 2024

10/10 Excellent

Deepti

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing breakfast! Nice location … helpful staff
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness
Stayed 2 nights in Nov 2024

6/10 Okay

Kristin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good. Room is little bit small though. Staff very friendly.
Stayed 4 nights in Nov 2024

10/10 Excellent

Tatiana

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute!
Stayed 3 nights in Jun 2024

8/10 Good

kyoko, Davenport

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location but not the room The bathroom is very small needs updating !
Stayed 3 nights in Oct 2024

8/10 Good

kozue

Liked: Cleanliness, staff & service, property conditions & facilities
M N/A
Stayed 2 nights in Oct 2024

10/10 Excellent

Cheuk Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location next to the Sakuramachi bus stop from the airport bus line. It is also a 5min walk to the red and blue line bus and shopping arcade with lots of shopping and restaurants. The staff was really helpful in arranging extra days for me to stay (since I was there during the typhoon). Stayed in the Kumamoto room which was really cute! Maybe if they gave a couple themed Kumamoto cookies it would have been perfect. Would stay again.
Stayed 1 night in Aug 2024

6/10 Okay

Karen

Travelled with family
Liked: Cleanliness, staff & service

Kumamon Details

Booked the Kumamon themed room. Thought it would be a bit more better detailed to charge extra. The room detail on bed and table were nice. The Kumamon mug cups were nice too. But the bathroom was lacking in detail other than the shower curtain, that felt lazy. Maybe put more Kumamon details in the bathroom area and entry way. The twin room with extra bed also felt small. Very low to the ground and uncomfortable.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Don’t get Std Double Room for 2 pax!

This was a launching point to visit Takachiho Gorge abs Mt Aso. So thankfully we were out most of the time. If u are travelling as a couple, pls do not book the Standard Double room. The savings is NOT worth it. Better go for the Standard Twin. It was so crammed without even a side table and a lamp fixed on the headboard which your head would have a little accident with if 2 pax slept on the bed. I think the location is ok. It’s close to some of the major attractions and shopping belts, but I would prefer to be either closer to the Kumamoto station as there are more shopping there is that is your thing. Otherwise it’s a short tram ride there from your hotel. But it’s the size that made me drop my rating for this. Should not market the room for 2 pax. Apparently there is parking onsite, but as u was driving a SUV, there is not enough headroom to get in. So I had a discounted off site parking which was about 10mins walk away and next to a mall with a bus interchange.
Stayed 2 nights in May 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service
Room size was typical. Good for one person but pushing it for two people. Toiletries were slightly dated and showing age.
Stayed 1 night in Apr 2024

10/10 Excellent

chiukao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

kim foo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a very pleasant hotel with many eateries within walking distances. a bit dated but very well kept.
Stayed 2 nights in Mar 2024

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent price for the location.

It's a nice and clean hotel in heart of Kumamoto. Just few minutes walk to the castle and some nearby attractions. Staff was extremely friendly and helpful through check-in & check-out. Hotel is very clean & tidy all around. Rooms are not spacious but similar to any hotel in main cities in Japan, it's reasonable.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jen-Shuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

kozue

Liked: Cleanliness, staff & service, property conditions & facilities
Buffet breakfast is really great. Has veraety of food options.
Stayed 2 nights in Nov 2023

10/10 Excellent

ZHAO LIANG IVAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room is clean, good wifi, spacious with amentities available for pick up at level 1 lobby. 3 tram stop away from kumamoto station and near shopping walking street with wide range of food choices.