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Mitsui Garden Hotel Kumamoto

4.0 star property
4-star hotel near Sakura Machi Kumamoto

Choose dates to view prices

Photo gallery for Mitsui Garden Hotel Kumamoto

Lobby
Lobby
In-room safe, desk, blackout drapes, iron/ironing board
Daily buffet breakfast (JPY 1980 per person)
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
1-20, Kouya Imamachi, Chuo-ku, Kumamoto, Kumamoto, 860-0012
  • Place, Sunroad Shinshigai Shopping Street
    ‪3 min walk‬
  • Place, Sakura Machi Kumamoto
    ‪4 min walk‬
  • Place, Kumamoto-jo Hall
    ‪5 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪29 min drive‬

Room options

View all photos for Kuma Twin Room-Non smoking

In-room safe, desk, blackout drapes, iron/ironing board

Kuma Twin Room-Non smoking

  • Sleeps 2

View all photos for Standard Queen Room - Single Use, Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Queen Room - Single Use, Non-Smoking

  • Sleeps 1
  • 1 Queen Bed

View all photos for Adjoining Double Rooms - Non-Smoking, Non-Connecting Rooms

In-room safe, desk, blackout drapes, iron/ironing board

Adjoining Double Rooms - Non-Smoking, Non-Connecting Rooms

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Adjoining Twin Rooms - Non-Smoking, Non-Connecting Rooms

In-room safe, desk, blackout drapes, iron/ironing board

Adjoining Twin Rooms - Non-Smoking, Non-Connecting Rooms

  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Standard , 1 bed Double , Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard , 1 bed Double , Smoking

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard , 1 bed Double , Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard , 1 bed Double , Non Smoking

7.0 out of 10
Good
(7 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard , 1 bed Queen, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard , 1 bed Queen, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior , 2 beds , Non Smoking

  • 27 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard , 2 beds (+ extra), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard , 2 beds (+ extra), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Deluxe , 2 beds (+ extra), Non Smoking

  • 36 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Standard , 2 beds , Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard , 2 beds , Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room - Single Use, Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room - Single Use, Non-Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room - Single Use, Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room - Single Use, Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Queen Room - Single Use, Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Queen Room - Single Use, Non-Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Twin Room - Single Use, Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room - Single Use, Non-Smoking

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Kuma Bear Room (Standard Twin) Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Kuma Bear Room (Standard Twin) Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Kuma Bear Room (Standard Twin + Sofa Bed) Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Kuma Bear Room (Standard Twin + Sofa Bed) Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Kuma Bear Room (Standard, 1 bed Double) Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Kuma Bear Room (Standard, 1 bed Double) Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Kuma Bear Room (Standard, 1 bed Queen) Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Kuma Bear Room (Standard, 1 bed Queen) Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room-Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room-Non-Smoking

  • Sleeps 2

View all photos for Standard Double Room-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room-Smoking

  • Sleeps 2

View all photos for KUMA Twin Room With Sofa Bed -Non Smoking (Only 3 People)

In-room safe, desk, blackout drapes, iron/ironing board

KUMA Twin Room With Sofa Bed -Non Smoking (Only 3 People)

  • Sleeps 3

View all photos for Standard Twin Room With Sofa Bed - Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room With Sofa Bed - Non-Smoking

  • Sleeps 3

View all photos for Standard Queen Room [Single Occupancy] - Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Queen Room [Single Occupancy] - Non-Smoking

  • Sleeps 1

View all photos for Standard Twin Room [Single Occupancy] - Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room [Single Occupancy] - Non-Smoking

  • Sleeps 1

View all photos for Standard Double (Single Occupancy) - Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double (Single Occupancy) - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 1

View all photos for Standard Double (Single Occupancy) -Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double (Single Occupancy) -Smoking

  • Sleeps 1

View all photos for Standard Twin Room + Sofa- Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room + Sofa- Non-Smoking

  • Sleeps 2

View all photos for 2 Twin Rooms,Adjacent Or Opposite (Non-Connecting) Non-Smoking,(for 4 People),

In-room safe, desk, blackout drapes, iron/ironing board

2 Twin Rooms,Adjacent Or Opposite (Non-Connecting) Non-Smoking,(for 4 People),

  • Sleeps 4

View all photos for 2 Double Rooms,Adjacent Or Opposite (Non-Connecting) Non-Smoking,(for 4 People),

In-room safe, desk, blackout drapes, iron/ironing board

2 Double Rooms,Adjacent Or Opposite (Non-Connecting) Non-Smoking,(for 4 People),

  • Sleeps 4

View all photos for Standard , 2 Beds (+ Extra)

In-room safe, desk, blackout drapes, iron/ironing board

Standard , 2 Beds (+ Extra)

  • Sleeps 3

View all photos for Deluxe , 2 Beds (+ Extra)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe , 2 Beds (+ Extra)

  • Sleeps 3

View all photos for KUMA Standard Double Room

In-room safe, desk, blackout drapes, iron/ironing board

KUMA Standard Double Room

  • Sleeps 2

View all photos for KUMA Standard Queen Room

In-room safe, desk, blackout drapes, iron/ironing board

KUMA Standard Queen Room

  • Sleeps 2

View all photos for Standard Twin Room-Non smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room-Non smoking

  • Sleeps 2

View all photos for Standard Queen Room-Non smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Queen Room-Non smoking

  • Sleeps 2

About the area

Kumamoto

City center retreat .At this Chuo Ward hotel, you'll be within a 5-minute walk of Sunroad Shinshigai Shopping Street and Shimotori Shopping Arcade. Sakura Machi Kumamoto and Kumamoto-jo Hall are also within half a mile (1 km).

What's nearby

  • Sunroad Shinshigai Shopping Street - 3 min walk - 0.3 km
  • Sakura Machi Kumamoto - 4 min walk - 0.4 km
  • Kumamoto-jo Hall - 5 min walk - 0.5 km
  • Kumamoto City Hall - 10 min walk - 0.9 km
  • Kumamoto Castle - 14 min walk - 1.2 km

Getting around

  • Kumamoto Minami Station - 6 min drive
  • Suidocho Tram Stop - 14 min walk
  • Kumamoto Airport (KMJ) - 44 min drive

Restaurants

  • ‪blé blé - ‬3 min walk
  • ‪corvus - ‬3 min walk
  • ‪熱帯魚 - ‬4 min walk
  • ‪中華旬菜 燕燕 - ‬2 min walk
  • ‪太陽酒店 - ‬3 min walk

About this property

Mitsui Garden Hotel Kumamoto

4-star hotel near Sakura Machi Kumamoto
There's a restaurant on site. WiFi and wired Internet are free in public spaces. There are 3 meeting rooms available. Mitsui Garden Hotel Kumamoto also features a vending machine, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.
  • 225 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers for purchase
  • Elevator
  • Dining venue
Mitsui Garden Hotel Kumamoto offers 225 air-conditioned accommodations with safes and coffee/tea makers. This Kumamoto hotel provides complimentary wired and wireless Internet access.

Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, toilets with an electronic bidet, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

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  • Restaurant
  • Air conditioning
  • Gym
4.8 out of 5, Exceptional, 1,871 reviews
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 1,200 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,980 per person
  • A restaurant

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1980 per person
  • Self parking fee: JPY 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mitsui Garden Hotel Kumamoto
Mitsui Garden Kumamoto
Mitsui Kumamoto Kumamoto
Mitsui Garden Hotel Kumamoto Hotel
Mitsui Garden Hotel Kumamoto Kumamoto
Mitsui Garden Hotel Kumamoto Hotel Kumamoto

Mitsui Garden Hotel Kumamoto Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 421 out of 1002 reviews
Rating 8 - Good. 386 out of 1002 reviews
Rating 6 - Okay. 137 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Spacious room, clean and had all the necesarry amenities. Staff was very nice and quick to help.
Stayed 1 night in Nov 2025

10/10 Excellent

Ara Mae

Stayed 2 nights in Oct 2025

10/10 Excellent

SONJA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent lication close to restaurants, shopping, and transportation! Friendly and kind staff!
Stayed 2 nights in Oct 2025

10/10 Excellent

wendy, huntersville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice good location.
Stayed 1 night in Oct 2025

8/10 Good

Ngai

Travelled with partner
Liked: Cleanliness
Great staff, good location, and good value.
Stayed 2 nights in Oct 2025

10/10 Excellent

Wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient spot near lots of shops and food and excellent service by the staff. My rental car was oversized so I had to park at one of the ample and reasonably priced public parking lots just next to the hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Reiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean, comfortable environment, staff are friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Hakaru

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient from bus station Will recommend 👌
Stayed 1 night in Sep 2025

6/10 Okay

Yukiko

Stayed 1 night in Jun 2025

4/10 Poor

Laisen, Penticton

Liked: Property conditions & facilities
Disliked: Cleanliness
Cool lobby, but there was so many bugs in my room and mold all around the shower and they didn’t call a taxi when I asked so I had to find one to take to the train station
Stayed 3 nights in Jun 2025

8/10 Good

kozue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Easy Access to shopping & restaurants.
Stayed 2 nights in Jun 2025

10/10 Excellent

Donald, Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to shopping and restaurants, Kumamoto Castle
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Stayed 1 night in Jan 2025

4/10 Poor

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff all friendly. Room and property were clean. Amenities we're good. Bed is stiff, but that's common. A/C didn't work and only blew out hot air. Had to open the window instead.
Stayed 1 night in Mar 2025

10/10 Excellent

Barry

Everyone on staff was super friendly and helpful to us. Room was spotless and comfortable. I would stay here again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Dawei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

TERRY, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly; but the room is small; parking is off-site and need to walk 10 minutes
Stayed 1 night in Feb 2025

10/10 Excellent

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hospitality and service
Stayed 3 nights in Feb 2025

10/10 Excellent

Ean Suat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is within walking distance to the shopping street, plenty of food choices. Easy public transport to tourist attractions such as the castle, gardens etc.
Stayed 2 nights in Dec 2024

10/10 Excellent

Deepti

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing breakfast! Nice location … helpful staff
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness
Stayed 2 nights in Nov 2024

6/10 Okay

Kristin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good. Room is little bit small though. Staff very friendly.
Stayed 4 nights in Nov 2024

10/10 Excellent

Tatiana

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute!
Stayed 3 nights in Jun 2024

8/10 Good

kyoko, Davenport

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location but not the room The bathroom is very small needs updating !
Stayed 3 nights in Oct 2024