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Natural Hot Spring SUPER HOTEL Kumamoto Chamber of Commerce

3.0 star property
3-star hotel near Kitaoka Nature Park

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Photo gallery for Natural Hot Spring SUPER HOTEL Kumamoto Chamber of Commerce

Front of property
Exterior
Public bath
Standard Twin Room, Non Smoking
Daily to-go breakfast (JPY 600 per person)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Laundry

Explore the area

View in a map
1-30-1 Uoyamachi, Kumamoto, Kumamoto, 860-0031
  • Place, Kumamoto-jo Hall
    ‪9 min walk‬
  • Place, Sakura Machi Kumamoto
    ‪9 min walk‬
  • Place, Kumamoto Castle
    ‪18 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪30 min drive‬

Room options

View all photos for Economy Twin Room, Non Smoking

Individually decorated, desk, free WiFi, bed sheets

Economy Twin Room, Non Smoking

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Twin Room, Smoking

Individually decorated, desk, free WiFi, bed sheets

Economy Twin Room, Smoking

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Room, Smoking

Individually decorated, desk, free WiFi, bed sheets

Economy Room, Smoking

7.0 out of 10
Good
(2 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Room with Bunk Bed, Non-Smoking

Individually decorated, desk, free WiFi, bed sheets

Room with Bunk Bed, Non-Smoking

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bunk Bed and 1 Twin Bunk Bed

View all photos for Adjoining Twin Room, Non-Smoking, For 3 or 4 person

Individually decorated, desk, free WiFi, bed sheets

Adjoining Twin Room, Non-Smoking, For 3 or 4 person

  • 26 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Economy Room, Non Smoking

Individually decorated, desk, free WiFi, bed sheets

Economy Room, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Moderate Japanese-style room, Non Smoking

Individually decorated, desk, free WiFi, bed sheets

Moderate Japanese-style room, Non Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Extra Room [1 Semi Double Bed with Spacious Desk], Non Smoking

Individually decorated, desk, free WiFi, bed sheets

Extra Room [1 Semi Double Bed with Spacious Desk], Non Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Extra Room [1 Semi Double Bed with Spacious Desk], Smoking

Individually decorated, desk, free WiFi, bed sheets

Extra Room [1 Semi Double Bed with Spacious Desk], Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Large Twin Bed

About the area

Kumamoto

Heart of Kumamoto.Your stay at this Chuo Ward hotel places you within 2 miles (3 km) of Kitaoka Nature Park and Kumamoto City Hall. Contemporary Art Museum Kumamoto and Kato Shrine are also within 2 miles (3 km).

What's nearby

  • Kumamoto-jo Hall - 9 min walk - 0.8 km
  • Sakura Machi Kumamoto - 9 min walk - 0.8 km
  • Sunroad Shinshigai Shopping Street - 10 min walk - 0.9 km
  • Kumamoto City Hall - 14 min walk - 1.3 km
  • Kumamoto Castle - 18 min walk - 1.6 km

Getting around

  • Zoological and Botanical Gardens Entrance Tram Stop - 6 min drive
  • Kumamoto Station - 16 min walk
  • Kumamoto Airport (KMJ) - 47 min drive

Restaurants

  • ‪Sun Cielo Restaurant - ‬6 min walk
  • ‪Bar Lounge Felice - ‬6 min walk
  • 旅彩
  • ‪克の家 - ‬7 min walk
  • ‪珈琲回廊 - ‬6 min walk

About this property

Natural Hot Spring SUPER HOTEL Kumamoto Chamber of Commerce

3-star hotel near Kitaoka Nature Park
There's a restaurant on site. WiFi is free in public spaces. Natural Hot Spring SUPER HOTEL Kumamoto Chamber of Commerce offers its guests hot springs. Natural Hot Spring SUPER HOTEL Kumamoto Chamber of Commerce also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.
  • 249 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Elevator
  • Microwave in a common area
  • Refrigerator in a common area
  • Dining venue
Natural Hot Spring SUPER HOTEL Kumamoto Chamber of Commerce offers 249 air-conditioned accommodations with slippers and hair dryers. These individually decorated accommodations include desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). The ryokan bathing area is open from 6:30 AM to 9:30 AM. There are hot springs open between 3:00 PM and midnight.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,100 per night)
  • Limited onsite self parking

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 9:00 AM for a fee: JPY 600 per person
  • A restaurant

Things to do

  • Hot spring

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

More

  • Air conditioning
  • Desk
  • Dryer
  • Individual decor

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with Room Only plans must book meals in advance.
The public bath is open 6:30-9:30 AM and 3 PM-midnight.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately JPY 600 per person
  • Self parking fee: JPY 1100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Hot springs access available from 3:00 PM to midnight.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

SUPERHOTEL Lohas Kumamoto Hot Springs Hotel
SUPERHOTEL Lohas Hot Springs Hotel
SUPERHOTEL Lohas Hot Springs
SUPERHOTEL Lohas Kumamoto Hot Springs

Natural Hot Spring SUPER HOTEL Kumamoto Chamber of Commerce Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 187 out of 498 reviews
Rating 8 - Good. 186 out of 498 reviews
Rating 6 - Okay. 82 out of 498 reviews
Rating 4 - Poor. 32 out of 498 reviews
Rating 2 - Terrible. 11 out of 498 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The 9th floor room is pretty big. Very clean. Good for family to stay!
Stayed 2 nights in Nov 2024

6/10 Okay

Kevin

Liked: Staff & service
Disliked: Property conditions & facilities
Quite run down, but is in a quiet area. Good for solo travelers or on a tight budget, I picked it as it was the only thing available last minute. It does the job but APA is bigger and nicer than this
Stayed 2 nights in Nov 2024

8/10 Good

Alexander

Stayed 2 nights in Nov 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The pillows are filled with packing peanuts. Quite possibly the least comfortable pillow ive even come across. The restaurant is nice!
Stayed 2 nights in Feb 2024

10/10 Excellent

Mariangela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, but a couple of notes

It’s a nice hotel, but there are a couple of things that they could improve! The location is close to the tram so I had no issues whatsoever. Staff was very nice and helpful and it’s nice not to do a check out (you have a code, no keys). On the first floor there’s an area where you can take some useful stuff like a toothbrush, a bar open at specific times and a restaurant. The restaurant is really high quality and I strongly recommend you try its local cuisine menu! On the second floor you have some rooms and additional services: - coin laundry and water refill station (super useful!) - onsen (wonderful!) - smoking area (unfortunately. The smell was often in the corridor, disgusting! Not what I want after the onsen) I’d change that, the fact that in certain hours there’s nobody at reception and the fact that they give you a ugly pj instead of yukata (come on!)
Stayed 5 nights in Dec 2023

8/10 Good

Ai Ling

Liked: Cleanliness, staff & service, property conditions & facilities

Kumamoto visit 2023

The room is very very small. Is about 15mins walking to Kumamoto Station, or to shopping area downtown, but tram and bus is just outside. Love the open bar from 6pm to 9pm, as well as the free drinks from the vending machine in the morning. The breakfast was acceptable too. Thank for you the wonderful stay. Oh and I heard that 2 of the dryer was not working. So my husband had to wait a while to dry our clothes.
Stayed 3 nights in Apr 2023

10/10 Excellent

Kawanaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

感謝

路面電車が近く、街中へ出やすかった。温泉も気持ち良く利用させてもらいました。
Stayed 2 nights in Nov 2021

4/10 Poor

Perry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was dated and dirty (moldy windows, stained carpet)
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

8/10 Good

FANNY S KUEN

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Hotel with onsen

Hotel is under renovation. Need to take a tram with a 4 stop ride then arrives city center. One of the hotel facilities have onsen but we don’t have time to enjoy due to arrived late. Also close to lift lobby have pillows for all hotel guests to choose their favorite one. Overall good.
Stayed 1 night in Jan 2020

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service
The outside of the hotel is under renovation. The room is too small, not enough space for putting suitcases!
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the pillow that can choose ourself to have good deep sleep, just the room is not enough big
Stayed 4 nights in Dec 2019

8/10 Good

Yu Ka

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Valentin, Paris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pass key is very handy. Onsen is nice. Hotel is near the bus terminal easy to reach every areas
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfasts of hotel is great. Many Variety and changed every day. Free both hot and cold drink through vending machine. Parking fee ¥550 per day . Free onsen for guest.
Stayed 3 nights in Nov 2019

10/10 Excellent

SIEW LAN

Stayed 1 night in Nov 2019

10/10 Excellent

Shu On

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Asuka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, comfortable and great for a safe, cost friendly place to stay whilst moving about. Within walking distance to the centre of town and only 2 minutes walk to a tram stop that will take you to all of the attractions
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Onsen was enjoyable but we had a twin room which even by Japanese standards was ridiculously small. Very little storage space for clothes and nowhere to put the suitcases. Expensive for what it is.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing, clean and comfortable! Bunk bed was ideal for staying with friends. Loved the onsen which is conveniently open all night! Good Japanese buffet breakfast and friendly service too. Location is a little far from city centre but fine if you don’t mind the 15 minute walk.
Stayed 1 night in Sep 2019

8/10 Good

Kathleen

Liked: Property conditions & facilities, room comfort

Good & Bad in Kumamoto

This hotel was a mixed bag for me. While I was on the shinkansen to Kumamato, I rec'd an email from the hotel informing me that if I did not arrive by 9pm, the front desk staff would be gone and I would not be able to stay there, even though my room was prepaid. WTH? The front desk is also closed several hours during the day, so if you need a taxi or have questions about anything, you're out of luck. I found a few v small black insects in my bathroom. Not cool. The location is a mixed bag too -- being only two stops away from the train station is a bonus, but the immediate neighborhood of the hotel is odd. There's nothing around it, not even a convenience store. ood points: the onsen is nice, ditto for the laundry, and the choice of pillows in the lobby is a great touch. The staff was helpful during the brief hours they were on duty. The breakfast is good too.
Stayed 3 nights in Sep 2019