Note fondée sur 158 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de VIRY-CHÂTILLON
Publié le 1 août 2019 sur Expedia
Hôtel neuf (trois ans) vraiment superbe. Les prestations sont à la hauteur de la chaîne Sofitel. Chambres et literie parfaites, grande piscine, salle du petit-déjeuner immense et qui surplombe la ville depuis le 47e étage. Extra. Et pour ceux qui optent pour les chambres club, un étage dédié avec champagne et autres gourmandises made in France. Un véritable luxe pour un tarif très raisonnable.
Recommandé
pour Tout le mondepar un voyageur de 32800 EAUZE FRANCE
Publié le 29 juill. 2017 sur Expedia
For an hotel from French Group its inacceptable that any person in reception and restaurants no speak FRENCH. This is very domageable for your French Clients.
Its an mistake for this Group !!!!
Thanks
par un voyageur
Publié le 12 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
28 mars 2024 par Emmy CHENG, Gestion de l’hôtel
Dear Ling-Ling, Bonjour! Thank you for your recognition of Sofitel Kunming, we appreciate your recommendation and we are delighted that you enjoyed your stay with us. As the first Sofitel brand hotel in Kunming, we have been committed to providing a wonderful experience for every guest. Taste delicious food and enjoy the unbelievable view at a height of 200 meters, it will give you an incredible experience. I will personally ensure that your message is share with the entire departments and we hope you can come back again and we are confident that you will have a perfect experience upon your next visit.
par un voyageur
Publié le 7 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2023 par Emmy CHENG, Gestion de l’hôtel
Dear valued guest, Bonjour!Thank you for your recognition of Sofitel Kunming, we appreciate your recommendation and we are delighted that you enjoyed your stay with us. As the first Sofitel brand hotel in Kunming, we have been committed to providing a wonderful experience for every guest. Taste delicious food and enjoy the unbelievable view at a height of 200 meters, it will give you an incredible experience. Thanks for your review and we hope you can come back again and we are confident that you will have a perfect experience upon your next visit.Sincerely,Emmy CHENGQuality & Guest Experience Manager Sofitel Kunming
par un voyageur de las vegas
Publié le 25 juin 2023 sur Expedia
there were issues that should be fixed. the bathroom has not enough light for shaving. the desk power plug door has hinges that make it difficult to open. there is power only on one side of the bed. Noise on our final night from the water riser. there was no control to turn off the bed side lamps without turning all lights off.
Happy hour was great. the people working at the hotel were wonderful but few spoke English. however, with all the new translators that was not a big issue. i think we were the only foreigners in the hotel. very nice looking place with fantastic views.
par un voyageur
Publié le 18 juin 2023 sur Hotels
Excellent
Commentaires de Gestion de l’hôtel
9 août 2023 par Emmy CHENG, Gestion de l’hôtel
Dear valued guest, Bonjour!Thank you for your recognition of Sofitel Kunming, we appreciate your recommendation and we are delighted that you enjoyed your stay with us. As the first Sofitel brand hotel in Kunming, we have been committed to providing a wonderful experience for every guest. Taste delicious food and enjoy the unbelievable view at a height of 200 meters, it will give you an incredible experience. I will personally ensure that your message is share with the entire departments and we hope you can come back again and we are confident that you will have a perfect experience upon your next visit.Sincerely,Emmy CHENGQuality & Guest Experience Manager Sofitel Kunming
par un voyageur
Publié le 21 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
31 mai 2023 par Emmy CHENG, Gestion de l’hôtel
Dear guest, Thank you very much for choosing to stay at the Sofitel Kunming Hotel and giving us your feedback. If you could further inform us which facilities or services in the hotel did not meet your expectations, or provide us with some suggestions, it would be beneficial for us to further improve and enhance. I hope you can witness the growth of the hotel with us. Sincerely looking forward to your next visit.Warm regards,Emmy
par un voyageur
Publié le 11 juill. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2022 par Emmy CHENG, Gestion de l’hôtel
尊敬的宾客：十分感谢您选择入住昆明索菲特大酒店，并给予酒店好评。作为雅高集团旗下的高端酒店品牌，我们一直致力于将法式酒店的精致与优雅与本地文化相融合，为每一位宾客带来美妙绝伦的入住体验。真诚期待您的再次光临。
par un voyageur
Sofitel Kunming
Publié le 8 juill. 2021 sur HotelsCommentaires de Gestion de l’hôtel
9 juill. 2021 par Guest Experience Manager, Gestion de l’hôtel
Dear guest:
Thank you very much for choosing to stay at Sofitel Kunming Hotel and had comment of hotel. I am sorry to hear that this stay did not meet your expectations, please allow me to show my sincere apologies to you. At meanwhile, we also want to know more about the specific details of your stay, so that we can make targeted improvements and upgrades. You are welcome to call the hotel at any time. Thank you again for your feedback. We sincerely hope to offer you with better service in the near future.
par un voyageur
素晴らしい
Publié le 3 juin 2021 sur Hotelsかなり満足。ロケーションはイマイチだが、その他は素晴らしいと思う。
Commentaires de Gestion de l’hôtel
12 juill. 2021 par Emmy CHENG - Quality & Guest Experience Manager, Gestion de l’hôtel
お客様
ソフィテルホテル昆明を選んでいただき、ありがとうございます。フィテルホテル昆明。 は西山区の中心部に位置し、地理的に優れたロケーションにあり、出かけるのに便利です。また、ジョイシティのデパートと南アジアのビジネス地区にも隣接しています。ホテルの 中には27階から381室の客室とスイートがあります。そして、中から昆明ならではの美しい風景がみられます。昆明で最初のソフィテルブランドホテルとして、フランス文化と雲南民族文化を融合し、すべてのお客様に素晴らしいサービス体験を提供することを目指しています。 お客様の満足は私たちの前向きな原動力です。 また皆様のご体験をお聞かせいただき、誠にありがとうございます。近い将来、より良いサービスを提供できることを心から願っております。
