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New Akan Hotel

3.5 star property
3.5-star hotel near Lake Akan

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Photo gallery for New Akan Hotel

Outdoor spa tub
Buffet
Suite Room with Private Sauna, Lake View, Non Smoking (Shangrila Building)
(Non-Smoking) Shangri-La - Lake View Resort Twin Room
Public bath

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
2-8-8 Akanko Onsen, Akan-cho, Kushiro, Hokkaido, 085-0467
  • Place, Akan Mashu National Park
    ‪1 min walk‬
  • Place, Lake Akan
    ‪13 min walk‬
  • Place, Ainu Kotan
    ‪19 min walk‬
  • Airport, Kushiro (KUH)
    ‪86 min drive‬

Room options

View all photos for (Non-Smoking) Crystal - Lake View Western Style Room

In-room safe, desk, free WiFi, bed sheets

(Non-Smoking) Crystal - Lake View Western Style Room

  • Lake view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for (Non-Smoking) Crystal - Western Style Room [No View Specified]

In-room safe, desk, free WiFi, bed sheets

(Non-Smoking) Crystal - Western Style Room [No View Specified]

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for (Non-Smoking) Crystal - Japanese Style Room [No View Specified]

In-room safe, desk, free WiFi, bed sheets

(Non-Smoking) Crystal - Japanese Style Room [No View Specified]

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for (Non-Smoking) Crystal - Lake View Japanese Style Room

In-room safe, desk, free WiFi, bed sheets

(Non-Smoking) Crystal - Lake View Japanese Style Room

9.4 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for (Non-Smoking) Shangri-La - Japanese Style Room [No View Specified]

In-room safe, desk, free WiFi, bed sheets

(Non-Smoking) Shangri-La - Japanese Style Room [No View Specified]

  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons
  • Free WiFi

View all photos for (Non-Smoking) Shangri-La - Lake View Japanese Style Room

In-room safe, desk, free WiFi, bed sheets

(Non-Smoking) Shangri-La - Lake View Japanese Style Room

8.8 out of 10
Excellent
(3 reviews)
  • Lake view
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 4 Twin Futons
  • Free WiFi

View all photos for (Non-Smoking) Shangri-La - Lake View Resort Twin Room

(Non-Smoking) Shangri-La - Lake View Resort Twin Room

(Non-Smoking) Shangri-La - Lake View Resort Twin Room

  • Lake view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

About the area

Kushiro

On lake.Your stay at this Kushiro hotel places you within a 10-minute walk of Lake Akan and Akankohan Eco Museum Center. Akanko Ainu Theater Ikoro and Ainu Kotan are also within half a mile (1 km).

What's nearby

  • Akan Mashu National Park - 1 min walk - 0.0 km
  • Akankohan Eco Museum Center - 5 min walk - 0.4 km
  • Akanko Ainu Theater Ikoro - 12 min walk - 1.1 km
  • Lake Akan - 13 min walk - 1.1 km
  • Ainu Kotan - 19 min walk - 1.6 km

Getting around

  • Mashu Station - 35 min drive
  • Kushiro Airport (KUH) - 71 min drive

Restaurants

  • ‪MAIN DINING TENGA 天河 - ‬6 min walk
  • ‪奈辺久 - ‬4 min walk
  • ‪海兵 - ‬4 min walk
  • ‪民芸喫茶 ポロンノ - ‬7 min walk
  • ‪Restaurant WAKKA PIRKA(ワッカピリカ) - ‬5 min drive

About this property

New Akan Hotel

3.5-star hotel near Lake Akan
There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. New Akan Hotel offers its guests hot springs and a sauna. A vending machine, an arcade/game room, and multilingual staff are also featured at New Akan Hotel. Self parking is free.
  • 370 guestrooms or units
  • 9 levels
  • Built in 1965
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Game room or arcade
  • Garden
  • Elevator
  • 1 conference room
  • Dining venue
New Akan Hotel offers 370 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Kushiro hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Similar properties

Reception
THE FOREST AKAN TSURUGA RESORT
Kushiro
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 265 reviews
The price is CA $253
CA $286 total
Jul 9 - Jul 10
THE FOREST AKAN TSURUGA RESORT

Property amenities

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 8:30 AM for a fee
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Hot springs
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Akan Hotel
New Akan
New Akan Hotel
New Akan Hotel Kushiro, Japan - Hokkaido
New Akan Hotel Kushiro
New Akan Kushiro
New Akan Hotel Hotel
New Akan Hotel Kushiro
New Akan Hotel Hotel Kushiro

Frequently asked questions

How close is New Akan Hotel to the airport?

New Akan Hotel is 35.2 mi (71-min drive) away from the Kushiro Airport (KUH) airport, the closest popular airport to the property.

How much does it cost to stay at New Akan Hotel?

As of Jun 8, 2026, prices found for a 1-night stay for 2 adults at New Akan Hotel on Jun 10, 2026 start from CA $151, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does New Akan Hotel have an airport shuttle?

Airport shuttle services are not available at New Akan Hotel.

Does New Akan Hotel offer free breakfast?

New Akan Hotel does not offer free breakfast. It's available every day from 7:00 AM to 8:30 AM.

Is there a casino at New Akan Hotel?

No, there is no casino at this hotel.

What time is check-in at New Akan Hotel?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

Is there free parking at New Akan Hotel?

This hotel offers free self parking.

Does New Akan Hotel have a pool?

New Akan Hotel does not have a pool.

Does New Akan Hotel have a restaurant?

Yes, there is a restaurant on site.

Does New Akan Hotel have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is New Akan Hotel to downtown Kushiro?

New Akan Hotel is 34.2 mi away from Kushiro.

New Akan Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 76 out of 239 reviews
Rating 8 - Good. 93 out of 239 reviews
Rating 6 - Okay. 46 out of 239 reviews
Rating 4 - Poor. 17 out of 239 reviews
Rating 2 - Terrible. 7 out of 239 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Lowell

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Melvin

Liked: Cleanliness, staff & service, amenities
Nice view of the lake, both from the room and the onsen In-room bathroom was dated though Good selection of food for both dinner and breakfast
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Takami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like hot spring big bath.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Jinny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful dinner and breakfast!
Stayed 1 night in Dec 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The best thing about the hotel was the rooftop pool! The buffet for bfast and dinner was very nice. Unfortunately the rims, while clean, were very dated.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Ming

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is in a great location. We were able to walk to the ferry port. It is walking distance to the bus station. The dinner buffet was excellent. There were many varieties of food. Our room was clean and faced Lake Akan. A great place to stay!
Stayed 2 nights in May 2025
Verified

6/10 Okay

Yew Kit Kevin

Liked: Staff & service
Hotel is a little run down. In need of a make over.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Tay Kay

Liked: Property conditions & facilities
A very wide spread and luxurious buffet dinner. Take the half board
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

KA LUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Neil

The property is a mixed bag the food and staff were excellent. However the room was was in very poor condition and badly overdue for refurbishment. For the amount of money charged the rooms will be a definite disappointment.
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Fatima

Disliked: Amenities, property conditions & facilities
The staff was friendly, but the room and the dinner buffet was not up to standard! The hotel itself it's really old it needs a makeover all around. Luckily it was for one night only.....
Stayed 1 night in Jun 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Overrated For Price

The front desk was a little standoff ish. I arrived at 9pm and you would have thought the world was ending. Just a massive hotel with a lot of people. The onsen was super crowded and lots of the surrounding restaurants close earlier than mentioned. A bit pricey for the style of room, but very limited availability in the area.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Peter

Disliked: Amenities, property conditions & facilities
It should be renamed the Old Akan Hotel, as the rooms are probably 1960s in style and amenity. It was definitely overpriced, given the small bathroom and bedroom. The bathroom was so small, there was not even space to put bottles of shampoo and body soap. These were provided in sachets. The hotel seems to have had a facelift on the outside and in the lobby and restaurant areas, but the rooms were ordinary. Not worth the money charged.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Liu

Liked: Cleanliness, amenities
很好,如果櫃檯接待人員在應對上能夠再多點笑容,讓旅客有賓至如歸的感覺,那就更好了
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jin

Liked: Property conditions & facilities
良かった
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

DONGHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
北海道旅行は7回目ですが、今まで行った宿の中で1位で良かったです。 日本の宿泊客たちも親切で, 食べ物もとてもおいしかったです。 露天風呂もとても良かったです。 ありがとうございました.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Fuhsing

Liked: Cleanliness, staff & service, amenities
地點佳、CP值不錯
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

youto

Disliked: Property conditions & facilities
駐車場まで遠く、シャトルバスは有りますが不便です。
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Alexandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Matsalen var överbelastad och fullt av matos i hela lokalen. Det var en stor buffé men maten var rätt dålig. Det var inte heller speciellt städat på hotellet utan det kändes väldigt nedgånget.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

CHIHARU

夕食にもう少しお刺身があらばよかったなと思いました。
Stayed 1 night in Sep 2025
Verified

6/10 Okay

M ayumi

Liked: Property conditions & facilities
あいにくの天気でしたが天空スパと温泉とても気持ちよかったです。食事は種類が豊富で何を食べるか悩みました笑
Stayed 1 night in Sep 2025
Verified

8/10 Good

TAKASHI

満足でした。
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kaito

Liked: Staff & service, amenities, property conditions & facilities
総合的にコスパが良いホテルでした。 温泉は最高です。
Stayed 1 night in Sep 2025
Verified

6/10 Okay

ヒロミ

Disliked: Cleanliness, staff & service, property conditions & facilities
食事は朝夕バイキング、品数がとても多く味も良かった食べきれないほどでした。 ただ、お部屋は掃除が行き届いてない部分あり（部屋の中の障子の棧のホコリなど）、敷布団のマットのほつれ、1人掛けソファのクッションの凹みがすごかった、ソファの前のテーブルの埃など気になりました。細かくてごめんなさい。次回もまた利用させて頂きたく辛口になりました。
Stayed 1 night in Aug 2025
Verified

8/10 Good

Noriko

Liked: Staff & service, property conditions & facilities
ゆっくりお風呂を楽しみました。特に天空スパが楽しかったです。
Stayed 1 night in Aug 2025