Ratings based on 65 Guest Reviews

Hear it directly from our travellers
3.8 out of 5
85% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Jan. 14, 2023 on Wotif
This hotel is conveniently located. Rooms are generous and suite had a small though useable kitchenette. Staff were most helpful. My partner had a ski accident and staff were exceptional in accommodating her requests for transport to hospital, crutches etc. we are most grateful. Thoroughly recommend this hotel.
1 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 27, 2020 on Expedia
1 out of 5
by A traveller

Posted Mar. 24, 2020 on Hotels
The worst hotel experience, rude and
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 16, 2020 on Expedia
5 out of 5
by A traveller

Posted Feb. 14, 2020 on Expedia
The Vale is a well run clean , and located in a convenient location. Staffs are always willing to help.
3 out of 5
by A traveller

Posted Feb. 11, 2020 on Expedia
Ski in ski out
3 out of 5
by A traveller

Posted Jan. 29, 2020 on Expedia
The restaurant let the property down , the staff were not as professional as they should have been and neither was the chef
5 out of 5
by A traveller

This traveller left a rating score only Posted Apr. 1, 2019 on Hotels
3 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 24, 2019 on Hotels
5 out of 5
by A traveller

Best place to stay while in Hirafu

Posted Mar. 23, 2019 on Hotels
It was amazing for my daughter and me. Everything fell into place. Keep up the good work!