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Dorsett Tsuen Wan, Hong Kong

4.0 star property
4-star family-friendly hotel near Shing Mun Country Park, connected to a shopping center

Choose dates to view prices

Photo gallery for Dorsett Tsuen Wan, Hong Kong

Indoor pool, seasonal outdoor pool, pool umbrellas, lifeguards on site
Deluxe Triple Room
Garden
Exterior
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
28 Kin Chuen Street, Kwai Chung, Kwai Chung
  • Nina Towers
    ‪2 min drive‬
  • Tsuen Wan Plaza
    ‪2 min drive‬
  • Hong Kong Disneyland® Resort
    ‪17 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪25 min drive‬

Room options

View all photos for Family Triple Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Family Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Double or Twin Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Double or Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Family Quad Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Family Quad Room

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Superior Room

8.6 out of 10
Excellent
(40 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Greenery Twin room (Twin beds)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Greenery Twin room (Twin beds)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Suite with Sofa Bed

Family Suite with Sofa Bed

Family Suite with Sofa Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.0 out of 10
Very good
(4 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Greenery Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Greenery Room

8.8 out of 10
Excellent
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Twin Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

About the area

Kwai Chung

Heart of Kwai Chung.You'll be within 2 miles (3 km) of Shing Mun Country Park and 9 miles (15 km) of Harbour City with a stay here. Hong Kong Disneyland® Resort is within 12 miles (20 km) and AsiaWorld-Expo is within 16 miles (25 km).

What's nearby

  • Nina Towers - 2 min drive - 2.1 km
  • Tsuen Wan Plaza - 2 min drive - 2.1 km
  • Harbour City - 10 min drive - 10.9 km
  • Hong Kong - Macau Ferry Terminal - 12 min drive - 14.3 km
  • Hong Kong Disneyland® Resort - 17 min drive - 17.9 km

Getting around

  • Hong Kong Tai Wo Hau Station - 7 min walk
  • Hong Kong Sung Wong Toi Station - 11 min drive
  • Hong Kong International Airport (HKG) - 25 min drive

Restaurants

  • ‪龍川上海料理 - ‬7 min walk
  • ‪Super Super Congee & Noodle - ‬5 min walk
  • ‪Hot Dog Link × Yin Cha 德國熱狗 × 然茶 - ‬6 min walk
  • ‪Elephant Kitchen - ‬6 min walk
  • ‪Dk Pizza Cafe 趣意廚 - ‬6 min walk

About this property

Dorsett Tsuen Wan, Hong Kong

4-star family-friendly hotel near Shing Mun Country Park, connected to a shopping center
Dorsett Tsuen Wan, Hong Kong offers its guests a seasonal outdoor pool, a children's pool, an indoor pool, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. Business amenities include meeting rooms and limo/town car service.

Public spaces have free WiFi. A vending machine, tour/ticket assistance, and concierge services are also featured at the family-friendly Dorsett Tsuen Wan, Hong Kong. Parking is available for a fee.

This 4-star Kwai Chung hotel is smoke free.

  • 546 guestrooms or units
  • 19 levels
  • Meeting rooms
  • Built in 2014
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Dining venue
Dorsett Tsuen Wan, Hong Kong offers 546 air-conditioned accommodations with safes and slippers. 40-inch flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Children's toys
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (HKD 380 per day)
  • Valet parking on site (HKD 380 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: HKD 140.80 for adults and HKD 140.80 for children
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of HKD 9,999; reservation required

Things to do

  • 24-hour gym
  • Children's club
  • Children's pool
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property’s swimming pool is open from 8 AM to noon and from 1-6:30 PM.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The following facilities or services will be unavailable from December 1 2025 to March 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 350.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 500.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 140.8 for adults and HKD 140.8 for children
  • Self parking fee: HKD 380 per day
  • Valet parking fee: HKD 380 per day
  • Rollaway bed fee: HKD 350.0 per day
  • Hosted evening meal: HKD 9999

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, JCB International, Union Pay, and cash.

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 8:00 AM to 6:00 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Dorsett Hotel Tsuen Wan Hong Kong
Dorsett Tsuen Wan Hong Kong
Dorsett Tsuen Wan Hong Kong Hotel
Dorsett Tsuen Wan Hong Kong
Dorsett Tsuen Wan, Hong Kong Hotel
Dorsett Tsuen Wan, Hong Kong Kwai Chung
Dorsett Tsuen Wan, Hong Kong Hotel Kwai Chung

Dorsett Tsuen Wan, Hong Kong Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 327 out of 1002 reviews
Rating 8 - Good. 426 out of 1002 reviews
Rating 6 - Okay. 146 out of 1002 reviews
Rating 4 - Poor. 67 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

KK

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Mar 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Great place mini apartment great price
Stayed 1 night in Mar 2025

8/10 Good

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Dulguun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

John Mesojedec

Stayed 8 nights in Mar 2025

6/10 Okay

monnie

Disliked: Staff & service
this is my second time staying in Dorsett Tsuen Wan.. nothing upgrated.since 6 years ago.the grout inside the bathroom full of mould ,carpet floor..is old,others is ok, acceptable.the I assume the hotel was full it made the staffs so busy fr morning till night,specially with the shuttle bus that you can see the stress on their face, I was dare to ask any more info
Stayed 6 nights in Mar 2025

6/10 Okay

jeanne

Disliked: Staff & service, property conditions & facilities
Its dirty
Stayed 6 nights in Feb 2025

8/10 Good

WAI MAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay but the room a bit small size, it is great a free shuttle bus to metro station.
Stayed 1 night in Mar 2025

8/10 Good

Zaheer

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Apart from the difficulty getting to and from my floor, because 2 out of 4 lifts were out of order, all else was very good.
Stayed 9 nights in Jan 2025

8/10 Good

Lysa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful and the room is not tiny but there is no shops nor restaurants nearby. But the hotel offers free shuttle bus service to metroplaza mall which is near Kwai Fong metro station.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Only stay here if you have to

Bed was awful, so many large tour groups which made using the elevators so slow and they would just push and shove you to fit in. Staff indifferent. Not close to the mtr need to walk on a super busy road to get there.
Stayed 7 nights in Feb 2025

8/10 Good

Lobo

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is excellent and the room service is excellent. Shuttle schedule can be better or extend longer. Plan your alternate transportation needs.
Stayed 19 nights in Feb 2025

10/10 Excellent

Kwok Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feel so comfortable and staffs are so nice to help you when you need it.
Stayed 10 nights in Feb 2025

10/10 Excellent

Ka Keung

Stayed 6 nights in Feb 2025

8/10 Good

Yan Lung

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a little off the city. They offer the shuttle service to compensate this shortness. You have to book the reservation advance. However, in a cold and rainy winter night, I felt the inconvenient of this hotel. Other than that, it is nice.
Stayed 3 nights in Feb 2025

6/10 Okay

Connie Suet Sim

Travelled with group
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

Dale

Liked: Staff & service
Disliked: Amenities
I found that it was too far away from central Hong Kong and the shuttle from metro plaza stopped too early always had to pay for cab
Stayed 10 nights in Feb 2025

10/10 Excellent

Kui S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

All services are excellent! Free shuttle bus to near plaza & underground. Breakfast is free for 1 person, staff are friendly. Family room is spacious, comfortable and clean.
Stayed 3 nights in Feb 2025

8/10 Good

Alaric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Iris

Travelled with partner
We booked a King bed however it was full and they gave us an upgraded twin beds room which a little bigger according to the receptionist. The room was small, beds were the old springs mattress so it was a challenge for our back and wasn’t that comfortable. Were happier only stayed for two nights.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ayleena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Than you for accommodating me with everything!
Stayed 3 nights in Feb 2025

10/10 Excellent

Cherry May

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
nice
Stayed 3 nights in Jan 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok and 10 mins to MTR. It's located near a highway and need to walk 10 mins to nearby shops. There is a 7/11 next to hotel
Stayed 6 nights in Dec 2024

8/10 Good

Marson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025