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Dorsett Tsuen Wan, Hong Kong

4.0 star property
4-star family-friendly hotel near Shing Mun Country Park, connected to a shopping center

Choose dates to view prices

Photo gallery for Dorsett Tsuen Wan, Hong Kong

Indoor pool, seasonal outdoor pool, pool umbrellas, lifeguards on site
Deluxe Triple Room
Exterior
Garden
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Laundry
  • Housekeeping

Explore the area

View in a map
28 Kin Chuen Street, Kwai Chung, Kwai Chung
  • Place, Citistore
    ‪14 min walk‬
  • Place, Nina Towers
    ‪2 min drive‬
  • Place, Tsuen Wan Plaza
    ‪2 min drive‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪23 min drive‬

Room options

View all photos for Superior Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Superior Room

8.6 out of 10
Excellent
(53 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.0 out of 10
Very good
(4 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Greenery Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Greenery Room

8.8 out of 10
Excellent
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Deluxe Family Quad Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Family Quad Room

9.0 out of 10
Wonderful
(4 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite with Sofa Bed

Family Suite with Sofa Bed

Family Suite with Sofa Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double or Twin Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Double or Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Greenery Twin room (Twin beds)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Greenery Twin room (Twin beds)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

About the area

Kwai Chung

Heart of Kwai Chung.You'll be within 2 miles (3 km) of Shing Mun Country Park and 9 miles (15 km) of Harbour City with a stay here. Hong Kong Disneyland® Resort is within 12 miles (20 km) and AsiaWorld-Expo is within 16 miles (25 km).

What's nearby

  • Sam Tung Uk Museum - 11 min walk - 1.0 km
  • Citistore - 14 min walk - 1.2 km
  • Kwai Tsing Theatre - 2 min drive - 1.8 km
  • Nina Towers - 2 min drive - 2.1 km
  • Tsuen Wan Plaza - 2 min drive - 2.1 km

Getting around

  • Hong Kong Tai Wo Hau Station - 7 min walk
  • Hong Kong Sung Wong Toi Station - 11 min drive
  • Hong Kong International Airport (HKG) - 25 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Kabo Burger - ‬7 min walk
  • ‪Bar Pacific - ‬8 min walk
  • ‪Windsor Cafe 溫莎堡 - ‬4 min walk
  • ‪Calf Bone King 小肥牛 - ‬3 min walk

About this property

Dorsett Tsuen Wan, Hong Kong

4-star family-friendly hotel near Shing Mun Country Park, connected to a shopping center
Dorsett Tsuen Wan, Hong Kong offers its guests a seasonal outdoor pool, a children's pool, an indoor pool, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. Business amenities include meeting rooms and limo/town car service.

Public spaces have free WiFi. A vending machine, tour/ticket assistance, and concierge services are also featured at the family-friendly Dorsett Tsuen Wan, Hong Kong. Parking is available for a fee.

This 4-star Kwai Chung hotel is smoke free.

  • 546 guestrooms or units
  • 19 levels
  • Meeting rooms
  • Built in 2014
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Dining venue
Dorsett Tsuen Wan, Hong Kong offers 546 air-conditioned accommodations with safes and slippers. 40-inch flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Children's toys
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (HKD 380 per day)
  • Valet parking on site (HKD 380 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: HKD 140.80 for adults and HKD 140.80 for children
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of HKD 9,999; reservation required

Things to do

  • 24-hour gym
  • Children's club
  • Children's pool
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property’s swimming pool is open from 8 AM to noon and from 1-6:30 PM.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The following facilities or services will be unavailable from December 1 2025 to March 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 350.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 500.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 140.8 for adults and HKD 140.8 for children
  • Self parking fee: HKD 380 per day
  • Valet parking fee: HKD 380 per day
  • Rollaway bed fee: HKD 350.0 per day
  • Hosted evening meal: HKD 9999

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, JCB International, Union Pay, and cash.

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 8:00 AM to 6:00 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Dorsett Hotel Tsuen Wan Hong Kong
Dorsett Tsuen Wan Hong Kong
Dorsett Tsuen Wan Hong Kong Hotel
Dorsett Tsuen Wan Hong Kong
Dorsett Tsuen Wan, Hong Kong Hotel
Dorsett Tsuen Wan, Hong Kong Kwai Chung
Dorsett Tsuen Wan, Hong Kong Hotel Kwai Chung

Dorsett Tsuen Wan, Hong Kong Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 339 out of 1003 reviews
Rating 8 - Good. 418 out of 1003 reviews
Rating 6 - Okay. 140 out of 1003 reviews
Rating 4 - Poor. 67 out of 1003 reviews
Rating 2 - Terrible. 39 out of 1003 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nehaal

Stayed 2 nights in Jun 2025

2/10 Terrible

Ho Ching

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel staff were polite and helpful, but the room had a musty smell, making it difficult to sleep. We tried two different rooms and they all have similar issues. I think it has something to do with recent heavy rain and carpet flooring. The room also looks worn and dated. We left after one night, even though we pre-paid for 6 nights (non-refundable)
Stayed 6 nights in Aug 2025

10/10 Excellent

Ann Siuking

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, if I travel to Hong Kong I will definitely take this hotel again.
Stayed 9 nights in May 2025

10/10 Excellent

Ivy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

TAT PUI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 18 nights in Jul 2025

10/10 Excellent

Ho Yin

Stayed 20 nights in Jul 2025

10/10 Excellent

Betty

Stayed 24 nights in Jun 2025

10/10 Excellent

Priyanka Kamlesh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay. The staff is exceptionally polite and helpful. Shoutout to the kind cleaning lady who helped us plan our trip to Man Mo Miu! The only thing they can improve upon is by making all facilities available 24/7. For example, no one answers the housekeeping/reception phone lines after 10pm and the cafe/restaurant downstairs closes at night so it's difficult to get all day in-room service (so plan accordingly!). The location is also in a very quiet neighborhood and about 5-10 minutes walk to the closest metro station, so you have to rely heavily on the 7-11 right outside. But other than this, we loved our stay and always felt safe and well looked after. Especially recommend this place for family/friends trips where peace and quiet is the preference.
Stayed 4 nights in Jul 2025

6/10 Okay

Ryan

Stayed 1 night in Jul 2025

8/10 Good

Sau Kin Tracey, SCOTLAND

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms & helpful staff. Shuttle bus offered & nearby transport 10mins walk to MTR, 5 mins walk to bust stops.
Stayed 5 nights in Jul 2025

6/10 Okay

Hon Chuen

Stayed 28 nights in Jun 2025

8/10 Good

Flora

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
No iron and iron board in the room Like their self service laundry
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Yuk Yin

This is a really nice and friendly hotel, would consider revisiting in the future. Family oriented and multi-cultural friendly, too! Easy to get to and from airport, the free shuttle service is great as well, location wise, it's very good.
Stayed 16 nights in Jun 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good to have shuttle bus and laundry .
Stayed 1 night in Jun 2025

8/10 Good

WAI KIT

Liked: Cleanliness, staff & service
Stayed 7 nights in Jun 2025

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is convenient and clean. Our room has no hot water in the sink. Shower room door cannot completely be closed. No reply from the hotel staff anything can be done to fix the problem.
Stayed 2 nights in Jun 2025

10/10 Excellent

Aileen

Stayed 1 night in Mar 2025

6/10 Okay

Hon Chuen

Travelled with family
Liked: Cleanliness
The staff needed to be trained
Stayed 6 nights in Jun 2025

4/10 Poor

Henry

Stayed 3 nights in Jun 2025

4/10 Poor

Henry

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom was not cleaned properly. Sheet and towels are not sterilized.Location was inconvenient
Stayed 3 nights in Jun 2025

6/10 Okay

Semira

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property does not meet the standards expected of a 4-star hotel. The bathroom had visible mold and stains on the walls, and I found dead insects on the floor. I was even bitten by a bug during my stay, which was concerning. On a positive note, most of the staff were friendly and courteous. However, the cleanliness and overall maintenance of the property need significant improvement to align with its rating.
Stayed 15 nights in May 2025

10/10 Excellent

Peter

Clean and spacious room.
Stayed 2 nights in Jun 2025

8/10 Good

Ngar Yin

Stayed 8 nights in May 2025

6/10 Okay

Caryle

Stayed 1 night in May 2025