Ratings based on 1,024 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 23, 2024
This is my favorite place to stay when visiting Kyoto. It is right in the train station and convenient to trains, buses and taxis. The rooms are very quiet. I rode the Shinkansen several times and just had to walk to the train tracks. It also has trains that go to many of the temples as well as the airport in Osaka. I am older, and it has been perfect for me.
by A traveller
Posted Mar. 15, 2024 on Hotels
by A traveller
Posted Mar. 13, 2024 on Expedia
This was a great hotel conveniently located right in the Kyoto Station. We stayed on the 15th floor and had access to the lounge, which was great for breakfast and drinks. The view was amazing too. Property has great amenities and really helpful staff. Highly reccomend.
Comment from Hotel Management
Mar. 18, 2024 by Manager, Hotel Management
Dear StacyThank you very much for using Hotel Granvia Kyoto this time.It is a great pleasure for us to be your choice and to receive your compliments such as about our location, breakfast, staff, etc. Encouraged by your kind words, we will continue to make every effort to provide you with our heartfelt hospitality services when you stay here next time.We are looking forward to seeing you again.Best regards, Director of Rooms
by A traveller
Posted Mar. 13, 2024 on Hotels
by A traveller
Posted Mar. 12, 2024 on Expedia
Excellent location as base to travel around Kyoto and outskirts
Comment from Hotel Management
Mar. 14, 2024 by Manager, Hotel Management
Dear Hoh Weng YanThank you very much for choosing to stay at Hotel Granvia Kyoto.We are pleased to hear that you had such a fantastic stay with us. Thank you for highlighting our location.As you mentioned, hotel is directly connected to JR Kyoto Station. No matter you take the Shinkansen or other train to come to Kyoto, you don't need to get outside of the Kyoto Station Building and can arrive at our hotel.There are also restaurants, department stores, and shopping malls in the same building, so we hope you had a pleasant stay.We continually strive to improve our quality of service and hope to welcome you back again in the near future.Thank you for taking your valuable time to post the review.We look forward to welcoming you back here next time.Best regards, Director of Rooms
by A traveller
Posted Mar. 12, 2024 on Hotels
Excellent location and friendly, helpful staff!
Comment from Hotel Management
Mar. 14, 2024 by Manager, Hotel Management
Dear Guest Thank you very much for staying at Hotel Granvia Kyoto.We are glad to hear that you had a pleasant stay at our hotel.We are honored to receive your compliments on our location and staff.We will continue to strive to improve our services to satisfy as many guests as possible.We look forward to welcoming you again.Thank you very much for your kind words.Best regards, Director of Rooms
by A traveller
Posted Mar. 11, 2024 on Expedia
Excellent property. Pleased with everything. Will
stay again.
Comment from Hotel Management
Mar. 13, 2024 by Manager, Hotel Management
Dear NataliyaThank you for staying at Hotel Granvia Kyoto.It is a great pleasure for us to be your choice and to receive your compliment "Willstay again".We will continue to strive to improve and enhance our services so that we can meet the needs of various customers.We are looking forward to seeing you soon.Thank you for your review.Best regards, Director of Rooms
by A traveller from Chicago
Posted Mar. 9, 2024 on Expedia
A first class hotel! The staff were very helpful and the room was quite large. The location is perfect and easy to locate. Highly recommended.
Comment from Hotel Management
Mar. 11, 2024 by Manager, Hotel Management
Dear MarkThank you very much for choosing Hotel Granvia Kyoto.We are honoured to receive your many compliments.We are delighted to hear that you enjoyed your stay with us.We look forward to welcoming you to our hotel again when you come to Kyoto.Thank you very much for your lovely review.Best regards,Director of Rooms
by A traveller from Kirkland
Posted Mar. 5, 2024 on Expedia
by A traveller
Posted Mar. 5, 2024 on Expedia
The hotel is super clean. The room has everything I needed. Breakfast is awesome. Very impressive.
Comment from Hotel Management
Mar. 7, 2024 by Manager, Hotel Management
Dear LuqiThank you very much for your recent stay at Hotel Granvia Kyoto.We are very pleased to hear your compliments about our location, room and cleanness.We will continue to strive to provide a more comfortable and relaxing space and service.We look forward to seeing our guests again.Best regards, Director of Rooms
