The room itself is fine (after we had someone clean the place since there was hair on the bedding and on the floor) but the check in process for this place is the worst. Since thereâs no reception area you canât have your bags shipped to the place like you can in a normal hotel, the area where they keep your bags until check in isnât secured, you pretty much leave it in an open closet that any outsider can get to. If youâre lucky thereâs a wire strap that you can tie a luggage handle to but I wasnât able to use one. Once itâs time to check in youâre then thrown into confusion, thereâs a QR code you scan to start the process which is fine, if the tech is sound then no problem but at one point youâre supposed to make a Teams call but to who I couldnât figure out since there were at least a dozen users in this group, another customer who was staying there had to help me. After you figure that out then youâre in a call with someone who doesnât have their camera on so I had no idea if I was talking to a real person or not and a lot of the conversation was lost in translation, half the time they just kept repeating âuh huh, yes.â Also the pre checkin process feels sketchy, why do I need to upload a picture of my passport to a service Iâm not familiar with? I will say that the Japanese staff who was there on the first day was great, even though he didnât speak a lot of English he came and cleaned the room, heâs been the one bright spot of this whole experience.