Oasi Encantada Beach Resort offers its guests a children's pool, an outdoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.
Oasi Encantada Beach Resort also features a terrace, a garden, and laundry facilities. Self parking is free.
Arrived to find no real parking. When we checked in were told the credit card machine was not working and we needed to pay cash----i said no fix your machine and well pay when its fixed--she ran the card and it went through with an approval code. Room was ok- no ac or fan in bedroom-walls need new paint- had hot water one of 3 days. Fridge is in a closet you can not open door without lifting fridge and moving its so tight. Hot tub had no hot water or way to become hot. Coffee was a thick burnt black oily substance-food was ok at best but rest of barahona food no better except playa azul rest was decent. Went to checkout and told needed to pay- i showed receipt with approval code and told "yes but that was another girl that ran your card, not me" What? I said I have my reciept and it shows paid and we left.
The Air conditioning for the rooms are too small they where not able to cool the entire room. We have to turn a pedestal fan they had in the room and even like that we coukd not sleep well. The hotel itselft is very nice and clean but the pool was also not clean so we could not use it. We where there right after a big storm that might have been the reason fornthe pool to be green but still it was not useble. The staff is very nice ans courteous if they had invest a litoe be more on the air conditioning it woukd of been a 4 start review for sure.
Juan was above-beyond with his excellent customer services, the entire staff was really nice and attentive. The location sparkle clean!! The only problem which is a big disadvantage is the payment issue. Cash or transfer. This situation will hinder alot people from enjoying this nice cozy and private location.
I love the hotel I will love to go back beautiful beaches and amazing customer services. Hotel general manager was very pleasant nothing wring with my experiences.