All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Rating 10 - Excellent. 261 out of 511 reviews
10 - Excellent
261
Rating 8 - Good. 193 out of 511 reviews
8 - Good
193
Rating 6 - Okay. 44 out of 511 reviews
6 - Okay
44
Rating 4 - Poor. 9 out of 511 reviews
4 - Poor
9
Rating 2 - Terrible. 4 out of 511 reviews
2 - Terrible
4
Reviews
6/10 Okay
jane
Jul 18, 2025
Liked: Cleanliness, staff & service, room comfort
Ok
The first room was very small and dark and it smelt weird. However, we managed to change rooms and the next one was bigger, brighter and no bad smell.
Pretty nice hotel. One of the rooms had AC that worked better than the other room. Maybe your parents don’t care about this, but Americans always want to have AC in the summer.
Hotel was very nice, clean and staff were very accommodating and friendly. Only suggestion I would give is for the facilities to be more accessible for wheelchair quests. Entrance has no wheelchair access in the front.. no one told us until the next day they had a wheelchair access on the side till the next day. The one wheelchair ramp is small and super inconvenient and no signs indicating it’s access out or in. Otherwise we had absolutely no issues.
It's very well located, close to bars, restaurants and points of interest. Rooms were clean and spacious. Breakfast was fine, but nothing out of the ordinary. Also, staff was always helpful.
Guillermo
Stayed 3 nights in Jan 2025
6/10 Okay
Gloria
Travelled with partner
Jan 20, 2025
Liked: Cleanliness, staff & service
Close to the center of the city. Close to many stores The hotel is clean and staff members are professional.. There is no AC. it feels hot and humid at night. You have to open up the window and then it gets noisy outside over night that disturbs your sleep. Internet is very slow. There is no cable and nothing much to watch on TV. There is no restaurant in this hotel but many in the area. I give it 3 stars.