Ratings based on 101 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 9, 2023 on Hotels
by A traveller from dallas
Posted Jun. 21, 2023 on Expedia
It has a great view of the lake, and its gardens are beautiful. The room where I stayed was mostly or completely made of real materials. I loved it. Staff was amicable, and I spent a great time at the property. I am looking forward to go back to Santa Maria Resort.
by A traveller
Posted Apr. 22, 2023 on Hotels
Very clean and quiet and beautiful. We stayed in the room with a king size bed and the only negative was no comfortable sitting area other than the terrace. There was plenty of room for a pair of chairs and table.
by A traveller
Just one small glitch in a lovely stay . . .
Posted Feb. 16, 2023 on HotelsIt was our third stay at this hotel, and we find it a perfect place for a romantic getaway. The rooms are comfortable, the gardens lovely, the food in the restaurant excellent, and everything wonderful for a relaxing visit. We will be going again.
The only downside of our visit this time was a confusing new policy of requiring a cash deposit to keep a tab open for charging food at the restaurant to our room. This we did, and were assured that if the charges exceeding our deposit, that we could simply pay the difference at check-out. Thus we were very surprised by a knock on our door at a very inopportune moment in the evening that we needed to pay for our dinner because the charge exceeded the deposit.
This was the only downside of our visit, and because of what appears to us as a poorly thought and executed new policy by management.
In spite of that, it was a lovely way to spend Valentine's Day for the two of us.
by A traveller
Posted Jan. 18, 2023 on Hotels
Comment from Hotel Management
Jan. 29, 2023 by Victor, Hotel Management
Thank you for your preference in Santa Maria Resort.
by A traveller
Gorgeous Grounds
Posted Sep. 4, 2022 on HotelsGorgeous grounds, good food, heated swimming pool and spacious cabins. Love the proximity to the lake.
Comment from Hotel Management
Oct. 20, 2022 by Maria, Hotel Management
Hello Tulio, thank you very much for sharing these lovely pictures. We're glad you enjoyed your stay with us. Hope to have you back again soon!
by A traveller
Posted Jul. 30, 2022 on Expedia
They gave us a dirty cabin. There was even rat poo in one of the beds.
by A traveller
Posted Jun. 29, 2022 on Expedia
The hotel has the best view of the lagoon, green areas are beautiful. Very nice 👍
Comment from Hotel Management
Aug. 3, 2022 by Santa María Resort, Hotel Management
Hello Ana, thank you very much for your review. We're glad you enjoyed your stay with us and we hope to have you back again soon.
by A traveller
Posted May 6, 2021 on Hotels
El hotel muy bonito pero el personal le falta amabilidad y saludar cuando llega la gente
by A traveller
Posted Apr. 29, 2021 on Expedia
The hotel is secluded, quiet and well kept. The restaurant at the edge of the water is perfect for dining or having drinks.
The staff was friendly and professional
