Ratings based on 30 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
3.8 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 5, 2024 on Expedia
Great location if you want to do some birding, enjoy peaceful walks in nature, and relax the afternoon in a hammock listening to the birds.
Our room was clean and spacious and the staff is so helpful and friendly.
I would recommend this to anyone going to the Sarapiqui area in Costa Rica.
Comment from Hotel Management
Apr. 2, 2024 by Andres , Hotel Management
Dear Diana, Thank you for staying with us. We truly appreciate your feedback. It is a pleasure to know you enjoyed your stay at our lodge. Best, AndresCo-Owner
by A traveller from SAN JOSE
Posted Feb. 4, 2024 on Expedia
Nice hotel, nice location . Great natural environment
Comment from Hotel Management
Apr. 2, 2024 by Andres , Hotel Management
Greetings Andres, Thank you for your feedback. We will continue to work hard on the best possible version of our place. Best, AndresCo-Owner
by A traveller
Posted Jan. 26, 2024 on Expedia
Property needs toilet and shower renovation. Foods same old same old. The only main highlight here is their bird feeder thats been established since they opened and if you are first time birdwatcher this is a nice place to see alot of diff. tanagers and even have 3 chachalacas this time.
Comment from Hotel Management
Jan. 30, 2024 by Andres, Co-Owner , Hotel Management
Hello Wilma, Thank you for you feedback. Our place is under constant renovation, we will continue to work hard on improving our lodge to provide the best possible version to future costumers. Best, AndresCo-Owner
by A traveller
Stay somewhere else
Posted Nov. 8, 2023 on HotelsWe have been in Costa Rica for two weeks and this was the worst place we have stayed.
The bugs are so bad you may get carried away by them.
The rooms are old and dilapidated. We didn’t feel comfortable showering. For the price we paid there are WAY better places to stay in CR.
No internet in the rooms. Too many bugs to sit outside and enjoy the scenery (I promise there are plenty of beautiful places to stay in CR where the bugs are not that bad… this place is a breeding ground for mosquitos).
They charge you $10 USD per person for a breakfast buffet… the worst we have seen. All other places we stayed the breakfast was free and WAY better.
$8 USD for a beer? Come on!
Stay somewhere else!
Mold in the bathrooms
Uncomfortable beds
No wife
Tons of bugs
Horrible food
Extremely overpriced
Comment from Hotel Management
Nov. 10, 2023 by Andres, Co-Owner , Hotel Management
Morning Tara, Thank you for your feedback, it is always important for us. We are sorry to hear our lodge did not fullfilled your expectations. Indeed, we are immersed in the forest and mosquitos are one of our main guests. Regarding, wifi we are currently finishing installation process to offer this service in all of our rooms. Lastly, beers at the lodge are 4 USDLS not 8. I can assure we will continue to work hard on improving our grounds to offer the best possible version of our lodge for future costumers. Best,
by A traveller
Posted Aug. 8, 2023 on Expedia
An amazing place, wish we had stayed longer. Watching hummingbirds from our terrace, a sloth by the pool, tree frogs, lovely food and friendly staff too.
Comment from Hotel Management
Aug. 12, 2023 by Andres, Hotel Management
Dear Angela, Thank you for your feedback. We are very happy to know you enjoyed your stay at our lodge. Best, AndresCo-Owner
by A traveller
Posted Jul. 23, 2023 on Hotels
Comment from Hotel Management
Aug. 3, 2023 by Andres J, Hotel Management
Dear Yvoone, Thank you for your feedback. It was a pleasure hosting you. Best,
by A traveller
Posted Jul. 10, 2023 on Hotels
Comment from Hotel Management
Jul. 12, 2023 by andres, Hotel Management
Dear Gemma, Thank you for your feedback. We are very happy to know you enjoyed your stay at our lodge. Best, Andres Co Owner
by A traveller
Posted Apr. 9, 2023 on Hotels
Comment from Hotel Management
Apr. 10, 2023 by Beatriz Gamez/Owner, Hotel Management
Greetings !I hope this note finds you very well.We wouldn't find valid your review if you have never stayed with us.I am resending the messages that we have had and reconfirming that even when we were authorized to charge you for your no show reservation, we did not.Best wishes,History :When you received our automatic message of asking for your feedback of the stay, you sent your message claiming that why we were charging you if you never stayed with us. So we sent you the following:Good evening,Please excuse the message. The message is sent automatically to our guests for feedback.You did not arrive but the reservation was active so the system sent the message.We have not charge you even when you did not cancel your reservation and we had the room empty that night.We sent a cancellation request through Expedia with no penalty. In fact, the information of your credit card was not accurate so it is impossible that you have been charged by us.ThanksBeatriz GamezOwner
by A traveller
Great place for bird watching.
Posted Jan. 27, 2023 on HotelsThe area is beautiful and if you like to watch the birds, the place is set up for that. The restaurant is good and reasonably priced the breakfast buffet is complimentary. Overall, the place is very clean. The very large property is somewhat unkempt. New bedlinens and towels would be helpful. Rooms are dated and a little interior sprucing up would be nice
Comment from Hotel Management
Feb. 3, 2023 by Andres J, Hotel Management
Dear Rita, Thank you for your feedback. Indeed, flora and fauna are our main highlight, we are happy to know you enjoyed these. Our infraestructure is under constant renovation, in order to provide our best possible version to our visitors. Best,
by A traveller
Posted Jan. 6, 2023 on Expedia
The staff were very helpful . They were willing to arrange transportation and in general very accommodating to the guests .
Comment from Hotel Management
Jan. 9, 2023 by Andres J , Hotel Management
Dear Sunita, Thank you for your feedback. We are happy to know you enjoyed our grounds and service. Looking forward to hosting you again in the nearby future.Best, Andres JCo-Owner
