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Dorsett Grand Labuan

5.0 star property
5-star luxury hotel near Financial Park

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Photo gallery for Dorsett Grand Labuan

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Staircase
1 bedroom, premium bedding, down comforters, pillowtop beds
2 bars/lounges, poolside bar
Front of property - evening/night

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Breakfast available
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
462 Jalan Merdeka, Labuan, Sabah, 87029
  • Place, Financial Park
    ‪3 min walk‬
  • Place, Labuan International Sea Sport Complex
    ‪11 min walk‬
  • Place, Labuan Golf Club
    ‪3 min drive‬
  • Airport, Labuan (LBU)
    ‪3 min drive‬

Room options

View all photos for Deluxe Room

View from room

Deluxe Room

8.8 out of 10
Excellent
(5 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

1 bedroom, premium bedding, down comforters, pillowtop beds

Executive Room

  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Suite (1 King Bed)

Premier Suite (1 King Bed) | Beach/ocean view

Premier Suite (1 King Bed)

  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

About the area

Labuan

City center stay.At this hotel, you'll be steps from Financial Park and within a 15-minute walk of Labuan International Sea Sport Complex. An'Nur Jamek Mosque and Labuan Golf Club are also within 2 miles (3 km).

What's nearby

  • Financial Park - 3 min walk - 0.3 km
  • Labuan International Sea Sport Complex - 11 min walk - 1.0 km
  • An'Nur Jamek Mosque - 11 min walk - 1.0 km
  • Labuan Golf Club - 3 min drive - 1.8 km
  • Layang-Layang Beach - 15 min drive - 10.9 km

Getting around

  • Labuan (LBU) - 4 min drive

Restaurants

  • ‪ZUS Coffee - ‬2 min walk
  • ‪KFC - ‬4 min walk
  • ‪Food Court Financial Park - ‬2 min walk
  • ‪Pizza Hut - ‬4 min walk
  • ‪Mariner Coffee House - ‬4 min walk

About this property

Dorsett Grand Labuan

5-star luxury hotel near Financial Park
Dorsett Grand Labuan offers its guests a children's pool, an outdoor pool, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 7556 square feet (702 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the luxury Dorsett Grand Labuan. Self parking is free.

This 5-star Labuan hotel is smoke free.

  • 180 guestrooms or units
  • 2 bars or lounges
  • Meeting rooms
  • 7556 sq ft of conference space
  • 702 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Dining venue
Dorsett Grand Labuan offers 180 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Labuan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: MYR 50 for adults and MYR 28 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Check-in hours extends exactly 24-hours from check-in to check-out time.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 170.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 50 for adults and MYR 28 for children
  • Rollaway bed fee: MYR 170.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Dorsett Labuan
Grand Dorsett Labuan Hotel
Grand Dorsett Hotel Labuan
Grand Dorsett Labuan Hotel Labuan Island
Labuan Sheraton
Dorsett Grand Labuan Hotel
Dorsett Grand Labuan Hotel
Dorsett Grand Hotel
Dorsett Grand Labuan
Dorsett Grand
Dorsett Grand Labuan Labuan
Dorsett Grand Labuan Hotel Labuan

Reviews

Dorsett Grand Labuan Reviews

8.2

Very good

8.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 46 out of 150 reviews
Rating 8 - Good. 71 out of 150 reviews
Rating 6 - Okay. 24 out of 150 reviews
Rating 4 - Poor. 7 out of 150 reviews
Rating 2 - Terrible. 2 out of 150 reviews

Reviews

8/10 Good

MISS SHAZI, Kuala Lumpur

Travelled with family
Room furniture and maintenance needs improvement. Room balcony sliding glass door had moss indicating inadequate routine maintenance.
Room balcony glass door firty
Stayed 2 nights in Jun 2025

6/10 Okay

Helen, Honolulu

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I am not happy with getting eye infection from pillow case sleeping in the room here. I have pink eye. So the room is very dirty with bacteria! The living room restaurant downstairs lobby level has the WORST food. Do not eat unless you want tasteless tough chewing food. The lobby bar in the middle has okay food but not the best. It’s better to eat across the way in the mall. The food from locals is way way better than the food in the dorsett hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Paul, Kailua

Liked: Cleanliness, staff & service, property conditions & facilities
Classic Malaysian hotel. Good bar and good Curry at “The Living Room”. Very friendly staff.
Stayed 2 nights in Mar 2025

8/10 Good

Fakhruddin

Stayed 4 nights in Nov 2024

8/10 Good

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand old hotel with excellent staff. Though certain areas are showing there age the overall experience was wonderful. I personally love the detailed woodwork, marble and grand staircases. Room was large with a conformable bed. Staff were very helpful, thank you to Irvilla, Danial and Merza fir all you help and thoughtfulness. Breakfast was presented beautifully with plenty of options. Overall a great experience.

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location overlooking Times Square and only a few mins walk into the centre of Victoria where you’ll find lots of bars, restaurants and shops etc. Good WiFi in rooms. Rooms are a little old/tired around the edges but extremely comfortable and a great size. It’s a shame that the small balcony is frequently visited by pigeons who like to leave their mark. Overall, a great stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Hussain munawer bin

Stayed 1 night in Nov 2023

10/10 Excellent

Terence

Travelled with family
Liked: Staff & service, amenities
There was a problem with bathroom cleanliness on arrival - this was dealt with effectively and not an ongoing problem. Building having a re-paint: front done and looks good; back will look equally white fresh when finished.
Stayed 8 nights in Nov 2023

6/10 Okay

Alain

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for some, not far to airport (but Labuan is quite small) Property have seen better days, hotel is aging and it shows, even if it is well cleaned. But there is not really a choice in Labuan.
Stayed 2 nights in Jul 2023

6/10 Okay

William

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Old hotel. Better options elsewhere within easy walking distance to dining and shopping.
Stayed 2 nights in Jul 2023

8/10 Good

ANUAR

Stayed 1 night in May 2023

2/10 Terrible

Calvin

Stayed 2 nights in Dec 2022

6/10 Okay

JEAN-PIERRE

Stayed 2 nights in Nov 2022

8/10 Good

ANUAR

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel, good location and friendly staff.
Stayed 1 night in Sep 2022

8/10 Good

Timothy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2022

6/10 Okay

Patrice

Business traveller
Disliked: Property conditions & facilities

Only for one night

this hotel need renovation ....
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with partner
The package given wasnt according to my booking and what I paid for.Pls check and revert to my my original booking package
Stayed 3 nights in Jan 2020

6/10 Okay

Kee joon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
From my previous stay at this hotel 5 years ago, the condition and up keeping has deteriorated badly. Carpets are worn and pillows smell. The bath towels are pretty torn and worn! I don’t call this a 5-star rating but more of a 4-star rating hotel. Very poor standards
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fine place for a relaxing stop over. Especially just lazing by the pool.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Mohsin

Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 5 minit walking to mall
Stayed 3 nights in Aug 2019

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

Very spacious room with wonderful views over the harbour. The bed was very comfortable and the aircon was quiet and kept the room the right temperature. The bathroom had everything we needed and there were plenty of sockets everywhere which is hard to find in hotels sometimes. The location is good with a big shopping mall opposite and the town centre is within walking distance. Plenty of bars and restaurants to choose from within the hotel and others nearby. All in all a very pleasant stay.
Stayed 2 nights in Aug 2019