Room without windows, told by reception to upgrade to RM125.00 if want window. Disgusting. Done upgrade but very unfair cause during booking was not informed of the window matters. Told by receptionist if walk in the booked room would cost only RM80.00. my booking was RM118.00 felt cheated by hotels.com. Will not stay in this hotel in future.
I brought my itinerary to check in, which written 3 rooms for the itinerary.
The receptionist took a couple minutes through the documents, handed me 1 room key.
After reminded, then only she could find out the other 2 rooms by me pointing the names on the room list, but not my itinerary.
Wonder what use is the itinerary during check in time? Or you may just advise us to show identification document while check in will do?
The management should train well the receptionist to handle these check in procedure.
Staffs are friendly. Easy to get access to the small local restaurants and supermarket nearby. G/f room has no window. Noise outside at night. Air spray covers the smoke smell came from outside.
Overall clean and tidiness and simple the room! Its a good bargain for this rate. Water heat work perfectly well. Room is very tidy and neat. The wall kinda thin as people walking on the aisle can be heard
Room is not big, no window, however, I would put it as advantage - no disturbing sounds from outside. Combining with very comfortable bed makes it nice place to sleep. Around neighborhood a lot of bars and kopitiams to lepak.