Note fondée sur 916 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,9 sur 5
70 % des clients le recommandent
4,0 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Publié le 18 mai 2024
Commentaires de Gestion de l’hôtel
19 mai 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback. We're glad you appreciated our convenient location and friendly staff. We apologize for any inconveniences you experienced. Your comments are important, and we will address the issues to improve our services. We hope to welcome you back for a better stay in the future.Sincerely, Hotel Manager
5 sur 5
par un voyageur de Webster

Publié le 3 mai 2024
Very friendly
Commentaires de Gestion de l’hôtel
4 mai 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your kind words! We're delighted to hear that you found our staff to be very friendly. Providing excellent service is our top priority, and we're glad we could make your stay enjoyable. If you ever find yourself in the area again, we'd love to welcome you back for another pleasant experience.Sincerely,Hotel Manager
3 sur 5
par un voyageur

Publié le 26 févr. 2024
Commentaires de Gestion de l’hôtel
21 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Keri,Thank you for choosing to stay with us and for sharing your feedback. We're glad you found some aspects of your stay enjoyable. We're sorry to hear that there were areas where we fell short of your expectations. We appreciate your comments and will use them to improve our services for future guests.Sincerely,Hotel Manager
1 sur 5
par un voyageur

Publié le 22 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Manager, Gestion de l’hôtel
Hello Keith, We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly with any feedback you would like to share so we can address any issues accordingly.
5 sur 5
par un voyageur

Publié le 20 févr. 2024 sur Expedia
2nd time here. Room. Neat and clean
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Manager, Gestion de l’hôtel
Hello Jeffery,We are delighted to hear you found the room neat and clean during your recent stay with us. Your feedback is greatly appreciated!
5 sur 5
par un voyageur

Publié le 17 févr. 2024 sur Expedia
Pleasantly surprised how neat and clean the facility was. Love the grey overtones in my room.
Commentaires de Gestion de l’hôtel
17 févr. 2024 par Manager, Gestion de l’hôtel
Hello Jeffery,We're delighted to hear you appreciated our clean facilities and the design of your room. We strive to provide a comfortable and welcoming environment for all our guests. If you have any further feedback or need assistance, please feel free to reach out to our management team.
3 sur 5
par un voyageur

Publié le 16 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Manager, Gestion de l’hôtel
Hello Jongin,We appreciate you choosing to stay with us and value your opinion. If there are any specific concerns or feedback you would like to share, please don't hesitate to reach out to us directly. We are always looking to improve our guests' experiences. Thank you for staying with us and we hope you had an overall pleasant stay.
3 sur 5
par un voyageur

Solid place to stay but nothing special

Publié le 6 févr. 2024 sur Hotels
Good place to stay. Clean and well maintained. Appeared to be short staffed. No breakfast was put out one mornng.
Commentaires de Gestion de l’hôtel
8 févr. 2024 par Manager, Gestion de l’hôtel
Hello Jerome, Thank you for choosing to stay with us and for your feedback. We are delighted to hear that you found our hotel clean and well maintained. We sincerely apologize for any inconvenience caused by the shortage of staff during your stay. We regret to hear that breakfast was not available on one morning, and we appreciate your understanding. We hope to have the opportunity to welcome you back in the future to provide you with an even better experience.
2 sur 5
par un voyageur

Publié le 3 févr. 2024
Was noisy, shower curtain rod keeps falling out of wall
Commentaires de Gestion de l’hôtel
3 févr. 2024 par Manager, Gestion de l’hôtel
Hello Jeremy,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the noise and the issue with the shower curtain rod. We appreciate you bringing this to our attention and we will certainly address it with our team. We hope to have the opportunity to provide you with a better experience in the future.
4 sur 5
par un voyageur

Publié le 30 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 févr. 2024 par Manager, Gestion de l’hôtel
Hello Jong In,Thank you for being our guest. We appreciate your positive rating and hope you had a great experience with us. We would love to welcome you back in the future.