Note fondée sur 16 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,2 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
20 sept. 2023 par Carolina Pereira, Gestion de l’hôtel
Hi Jean. Your opinion matters. Thank you!
par un voyageur
Publié le 31 oct. 2023 sur Expedia
Room was mostly clean. Some mould in bathroom, and very dusty skirting and sills. Bedding was clean.
Staff member on check in was friendly and helpful. The other staff during my stay seemed disinterested.
Breakfast is terrible. Defrosted bread rolls, sliced cheese and ham. Which there is usually none of, even when there's over an hour of breakfast to go. Yogurt left on the shelf with no cooling, and some very brown bananas. Staff would put out a few more yogurts, but there was nothing else replenished.
Location is fine if you have your own transport. Groceries and a restaurant not too far away.
Overall, just ok for somewhere to sleep.
Commentaires de Gestion de l’hôtel
2 nov. 2023 par Carolina Pereira, Gestion de l’hôtel
Hi Leigh-Ann, we are happy to hear from you.Thank you for your positive and negative feedback. We wish to see you soon in the future!
par un voyageur
Publié le 27 oct. 2023 sur Hotels
Deux hôtesses d'accueil
Soraya très bien l'autre avec oublier son amabilité et son sourire a la maison
Commentaires de Gestion de l’hôtel
30 oct. 2023 par Carolina Pereira, Gestion de l’hôtel
Thank you so much for the kindness.
par un voyageur
Publié le 16 oct. 2023 sur Expedia
Wonderful stay! The hotel felt clean and comfortable but the friendly and helpful staff stood out the most as the best part to me.
Commentaires de Gestion de l’hôtel
17 oct. 2023 par Carolina Pereira, Gestion de l’hôtel
Hi Jonathan, we are happy to know that and we hope to see you in the future again :)
par un voyageur
Publié le 8 oct. 2023 sur Hotels
Boa localização e staff muito simpático. Roupa da cama não muito limpa e húmida. Trocaram-nos o quarto imediatamente no entanto só tinhamos uma toalha de banho e uma de rosto.
Commentaires de Gestion de l’hôtel
9 oct. 2023 par Carolina Pereira, Gestion de l’hôtel
Olá Marisa e obrigado pelo teu feedback. Contámos (sempre) melhorar o nosso serviço através das experiências dos nossos clientes. Esperamos vê-la futuramente!
par un voyageur
Publié le 4 oct. 2023 sur Expedia
El alojamiento y el personal son correctos y amables pero la limpieza justita…Había mucha humedad en las habitaciones. Nos cambiaron a una habitación diferente porque la primera noche teníamos una cucharacha enorme en la nuestra. En la siguiente habitación comenzó a llover y habían goteras, tuve que matar un insecto cienpies enormes y habían muchas pescadillas en las cortinas. Volvimos a solicitar cambio de habitación.
Commentaires de Gestion de l’hôtel
4 oct. 2023 par Carolina Pereira, Gestion de l’hôtel
Hi Alberto, we are sorry to hear that but we did everything we could to avoid those situations and make you guys feel home at Azores. We hope the positive things were enough for a good experience with us!
par un voyageur
Publié le 22 sept. 2023 sur Expedia
We liked the property and location, staff was nice, but we could hear everything in the room next to us as if the others guests were inside our room! Very thin walls and there is a door that communicates rooms which I’m assuming that’s why it was so noisy.
Commentaires de Gestion de l’hôtel
25 sept. 2023 par Carolina Pereira, Gestion de l’hôtel
Hi Elisabet. We aprecciate your opinion and we are looking forwad to improve on those aspects :)
par un voyageur de Elmhurst
Publié le 21 sept. 2023 sur Expedia
Very nice room. A good value but it isn’t close to many touristy areas. There’s a good pizzeria a block up and staff were very nice.
Commentaires de Gestion de l’hôtel
21 sept. 2023 par Carolina Pereira, Gestion de l’hôtel
Hi Ken. Thank you so much and we hope to see you in the future!
par un voyageur
Publié le 19 sept. 2023 sur Expedia
Thought we were getting a Double bed, ended up getting a King size! Free parking on site. Free breakfast. Friendly staff and cheaper than other accommodations in the area. If we are ever in the area again and need a place to stay we wouldn't hesitate to book again! Very happy!
Commentaires de Gestion de l’hôtel
20 sept. 2023 par Carolina Pereira, Gestion de l’hôtel
Hi Tyler. We are happy to know your positive feedback and hoping to see you in a near future. Thank you!
par un voyageur
Publié le 26 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
20 sept. 2023 par Carolina Pereira, Gestion de l’hôtel
Your opinion matters. Thank you!
