Ratings based on 336 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 22, 2024 on Hotels
Comment from Hotel Management
Feb. 23, 2024 by Ihr Team vom Wyndham Garden Lahnstein Koblenz, Hotel Management
Sehr geehrter Herr, vielen Dank für Ihren Kommentar.Mit Wohlgefallen haben wir gelesen, dass es Ihnen bei uns gut gefallen hat und dass Sie einen rundum schönen Aufenthalt hatten.Wir freuen uns schon auf Ihren nächsten Besuch.Mit freundlichen Grüßen,Ihr Team vom Wyndham Garden Lahnstein Koblenz
by A traveller
Posted Nov. 30, 2023 on Hotels
Comment from Hotel Management
Dec. 2, 2023 by Ihr Team vom Wyndham Garden Lahnstein Koblenz, Hotel Management
Sehr geehrter Michael,vielen Dank für Ihre Bewertung.Um unseren Service zukünftig weiter verbessern zu können, wäre es für uns von großer Hilfe, wenn Sie uns mitteilen, warum Sie unser Hotel nicht komplett überzeugen konnte. Wir freuen uns immer über konstruktive Kritik und bemühen uns, diese umzusetzen.Hoffentlich geben Sie uns in der Zukunft eine zweite Chance.Freundliche Grüße,Ihr Team vom Wyndham Garden Lahnstein Koblenz
by A traveller
Posted Nov. 26, 2023 on Expedia
Comment from Hotel Management
Dec. 17, 2023 by Ihr Team vom Wyndham Garden Lahnstein Koblenz, Hotel Management
Liebe Gesine,vielen Dank für Ihr positives Feedback!Mit Wohlgefallen haben wir gelesen, dass es Ihnen bei uns gut gefallen hat und dass Sie einen rundum schönen Aufenthalt hatten.Gerne würden wir Sie eines Tages wieder begrüssen!Mit freundlichen Grüßen,Ihr Team vom Wyndham Garden Lahnstein Koblenz
by A traveller from SAn Diego
Posted Nov. 23, 2023 on Expedia
I love the place and the pictures
Doesn’t do any justice to the
Hotel…
Comment from Hotel Management
Nov. 24, 2023 by Ihr Team vom Wyndham Garden Lahnstein Koblenz, Hotel Management
Dear Dora,Thanks for taking the time to review your stay at our hotel.It's wonderful to hear that the beauty of our hotel exceeded your expectations and that you were fully satisfied with the cleanliness, condition, service, and amenities provided during your stay. Our team takes great pride in maintaining our facilities and ensuring that every guest has a memorable experience. We're glad that the picturesque surroundings and the quality of our rooms contributed to your enjoyable visit. Should you choose to stay with us again, we look forward to providing you with another exceptional experience.We hope you will give us another opportunity to deliver an improved experience on your next stay.Kind regards,Ihr Team vom Wyndham Garden Lahnstein Koblenz
by A traveller
Posted Sep. 29, 2023 on Hotels
Comment from Hotel Management
Oct. 2, 2023 by Ihr Team vom Wyndham Garden Lahnstein Koblenz, Hotel Management
Dear Frank,Thank you for taking the time to share your feedback.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We hope to have the opportunity to welcome you back again on a future occasion.Best regards,Ihr Team vom Wyndham Garden Lahnstein Koblenz
by A traveller
Poorly maintained
Posted Sep. 6, 2023 on HotelsNot upto the standards of four star hotel. Fittings in the bathroom were very old , shower was not working , hot water was not coming very slowly… carpet is outdated. Electrical fittings were old , no socket for USB …
Comment from Hotel Management
Sep. 9, 2023 by Ihr Team vom Wyndham Garden Lahnstein Koblenz, Hotel Management
Dear Ashok,Thank you for this review about your recent stay.We are sorry that your stay with us did not match your expectations.The comfort and satisfaction of our guests are of the utmost importance to us and we are sorry that you did not make us aware of any of your concerns during your stay, as we would have tried to find you a satisfactory and prompt solution.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,Ihr Team vom Wyndham Garden Lahnstein Koblenz
by A traveller
Posted Sep. 6, 2023 on Expedia
Location and surroundings are stunning. Hotel clean and buffet breakfast was fantastic. Building and rooms/decor are showing their age . Peeling paint, worn carpets and half the hotel has been closed off/abandoned meaning no spa facilities.
Comment from Hotel Management
Sep. 9, 2023 by Ihr Team vom Wyndham Garden Lahnstein Koblenz, Hotel Management
Dear Ian,Thank you for taking the time to review your stay.We are grateful to you for mentioning our central location and the high standards that we set ourselves.While we would like to believe that we provide all the amenities necessary for a comfortable stay we have noted your comments.We hope to have the pleasure of seeing you again in the future.Best wishes,Ihr Team vom Wyndham Garden Lahnstein Koblenz
by A traveller
Posted Sep. 2, 2023 on Hotels
Comment from Hotel Management
Sep. 4, 2023 by Ihr Team vom Wyndham Garden Lahnstein Koblenz, Hotel Management
Dear Felix,Thank you for taking the time to review your stay.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope that you will allow us the opportunity to welcome you back in future. Best regards,Ihr Team vom Wyndham Garden Lahnstein Koblenz
by A traveller
Posted Sep. 1, 2023 on Hotels
Comment from Hotel Management
Sep. 4, 2023 by Ihr Team vom Wyndham Garden Lahnstein Koblenz, Hotel Management
Dear Nicola,Thank you for taking the time to share your feedback.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope to welcome you again in the future. Best wishes,Ihr Team vom Wyndham Garden Lahnstein Koblenz
by A traveller
Gør det ikke!!!!
Posted Aug. 20, 2023 on HotelsUdenfor lands lov og ret ligger dette gamleikke renoverede hotel på en bjergtop!
Skrækkelig aftenbuffet med tomme fade
Comment from Hotel Management
Aug. 23, 2023 by Ihr Team vom Wyndham Garden , Hotel Management
Kære Lise,Tak for din anmeldelse og for at dele dine oplevelser fra dit ophold hos os.Vi er glade for at høre, at du nød fremhæver vores beliggenhed på bjergtoppen med en smuk udsigt. Vi beklager dog, at du ikke var tilfreds med aftenbuffeten og hotellets renoveringsstatus. Vi arbejder konstant på at forbedre vores faciliteter og service. Vi vil tage dine kommentarer om aftenbuffeten til efterretning og arbejde på at forbedre vores madudvalg for at sikre en bedre oplevelse for vores gæster i fremtiden.Vi beklager denne ulejlighed, og håber at kunne byde dig velkommen tilbage.Ihr Team vom Wyndham Garden Lahnstein Koblenz
