Ratings based on 457 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 28, 2024
Comment from Hotel Management
Feb. 28, 2024 by ss, Hotel Management
Thank you for your review Amber
by A traveller
Posted Nov. 13, 2023 on Expedia
Comment from Hotel Management
Nov. 14, 2023 by ss, Hotel Management
thank you for your review
by A traveller
Quick trip
Posted Oct. 29, 2023 on HotelsIt was a very good trip and hotel stay.
I didn’t understand the resort fee since nothing other than the room was offered. Overall I was quite satisfied.
Comment from Hotel Management
Oct. 30, 2023 by ss, Hotel Management
Thank you for your review. Our room rates are lowered in the off season. There are bbq on our beach, childs playground, wifi, room amenities.
by A traveller
Resort fees unnecessary during off season
Posted Oct. 29, 2023 on HotelsIt was a nice stay off season. However, i wish the site would say what's open and not charge resort fees when there is nothing to do. Not even the rooftop bar was open.
Comment from Hotel Management
Oct. 30, 2023 by ss, Hotel Management
Our Rooftop Cabana bar closed after Labor Day which it states on our website. We offer bbq grills, a childs playground, lakefront beach and your room amenities. We lower the rates tremendously in the off season
by A traveller
Posted Oct. 29, 2023 on Expedia
Had a leak coming out of AC in which we didnt use. Starting happening at 11pm, called front desk and was told we can switch rooms cause there was no maintenance available. This is unacceptable especially when you have young kids. No one should have to move rooms that late at night. Need a maintenance person there or on call daily. Will definitely never be back there.
Comment from Hotel Management
Oct. 30, 2023 by ss, Hotel Management
Sooo, we offered you another room? What a terrible hotel. Maintenance is on until 11pm. You had 4 adults in your room. No children were listed unless you had more guests than what was on your reservation
by A traveller
Posted Oct. 29, 2023 on Expedia
Comment from Hotel Management
Nov. 29, 2023 by ss, Hotel Management
Thank you for your review
by A traveller
Posted Oct. 24, 2023 on Expedia
Nice property. Lake George is great they know how tourism works
Comment from Hotel Management
Oct. 24, 2023 by ss, Hotel Management
Thank you for your review
by A traveller
Posted Oct. 23, 2023 on Hotels
Comment from Hotel Management
Oct. 25, 2023 by ss, Hotel Management
Thank you for your review
by A traveller
Excellent location
Posted Oct. 14, 2023 on HotelsExcellent location and view from room was perfect! Everything was neat and orderly and there were sufficient towels and general supplies. I was impressed with having dishes provided in the cabinets! I was not impressed with the cleanliness. There were webs around the corners of the beautiful window looking onto the lake and hanging from the ceiling. There was also plenty of dust on the lamp hanging over the table and on the floor behind the bathroom door. Dishes, countertops and coffee pot were sparkling but I don't know if they were actually clean so I cleaned myself. The floor except where I noted behind the bathroom door was dust free.
Comment from Hotel Management
Oct. 15, 2023 by ss, Hotel Management
Thank you for your review
by A traveller
Posted Oct. 14, 2023 on Hotels
Comment from Hotel Management
Oct. 14, 2023 by ss, Hotel Management
Thank you for your review
