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Hotel Balsa Inn

3.0 star property
3-star hotel perfect for exploring Puno

Choose dates to view prices

Photo gallery for Hotel Balsa Inn

Premium bedding, down comforters, in-room safe, individually decorated
Creator video - submitted by Lulu travels
Lobby sitting area
Standard Triple Room | Hallway
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Cajamarca 555, Puno, Puno, 51
  • Place, Puno Cathedral
    ‪2 min walk‬
  • Place, Puno Plaza de Armas
    ‪2 min walk‬
  • Place, Puno Central Market
    ‪5 min walk‬
  • Airport, Juliaca (JUL-Inca Manco Capac Intl.)
    ‪95 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

View from room

Standard Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 31 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Single Room

Premium bedding, down comforters, in-room safe, individually decorated

Single Room

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Triple Room, 1 Bedroom, Accessible

Premium bedding, down comforters, in-room safe, individually decorated

Classic Triple Room, 1 Bedroom, Accessible

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Deluxe Duplex, 1 King Bed, Accessible

Deluxe Duplex, 1 King Bed, Accessible

Deluxe Duplex, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Single Room Standard

Premium bedding, down comforters, in-room safe, individually decorated

Single Room Standard

  • Sleeps 1
  • Free WiFi

View all photos for Double Room Standard

Premium bedding, down comforters, in-room safe, individually decorated

Double Room Standard

  • 30 sq m
  • Sleeps 2
  • Free WiFi

View all photos for Triple Room Standard

Premium bedding, down comforters, in-room safe, individually decorated

Triple Room Standard

  • Sleeps 3
  • Free WiFi

About the area

Puno

Heart of Puno.At this hotel, you'll be steps from San Antonio Church and Puno Cathedral. Puno Plaza de Armas and Casa del Corregidor are also within half a mile (1 km).

What's nearby

  • Puno Cathedral - 2 min walk - 0.2 km
  • Casa del Corregidor - 2 min walk - 0.2 km
  • Puno Plaza de Armas - 2 min walk - 0.2 km
  • Puno Central Market - 5 min walk - 0.5 km
  • Pine Park - 5 min walk - 0.5 km

Getting around

  • Puno Station - 11 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.) - 66 min drive

Restaurants

  • ‪Mojsa - ‬2 min walk
  • ‪Ricos Pan - ‬4 min walk
  • ‪Rupha Cafe - ‬4 min walk
  • ‪Hotel Balsa Inn - ‬1 min walk
  • ‪The Positive Bar - ‬5 min walk

About this property

Hotel Balsa Inn

3-star hotel perfect for exploring Puno
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. The business-friendly Hotel Balsa Inn also features tour/ticket assistance, concierge services, and laundry facilities. An area shuttle within 20 km and an airport shuttle (available 24 hours) are available for a fee.

This 3-star Puno hotel is smoke free.

  • 1 building
  • 28 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 2003
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Balsa Inn offers 28 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 20 km
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: PEN 50

Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Balsa Inn

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PEN 35 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PEN 90 per vehicle (one-way)
  • Late check-out fee: PEN 50 (subject to availability)
  • Rollaway bed fee: PEN 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 20406129129

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Hotel Balsa Inn.

Property is also known as

Balsa Puno

Hotel Balsa Inn

Hotel Balsa Inn Puno

Hotel Balsa Inn Puno

Balsa Puno

Hotel Hotel Balsa Inn Puno

Puno Hotel Balsa Inn Hotel

Hotel Hotel Balsa Inn

Balsa

Hotel Balsa Inn Puno

Hotel Balsa Inn Hotel

Hotel Balsa Inn Hotel Puno

Frequently asked questions

How close is Hotel Balsa Inn to the airport?

Hotel Balsa Inn is 29.9 mi (66-min drive) away from the Juliaca (JUL-Inca Manco Capac Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Balsa Inn?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at Hotel Balsa Inn on Jun 3, 2026 start from CA $72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Balsa Inn have an airport shuttle?

Hotel Balsa Inn offers an airport shuttle 24 hours a day, on request, for a charge of PEN 90 per vehicle, one-way.

Does Hotel Balsa Inn offer free breakfast?

Hotel Balsa Inn offers free buffet breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Hotel Balsa Inn?

No, there is no casino at this hotel.

What time is check-in at Hotel Balsa Inn?

Check-in start time: 1:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Balsa Inn?

Free parking is not available at this hotel.

Does Hotel Balsa Inn have a pool?

Hotel Balsa Inn does not have a pool.

Does Hotel Balsa Inn have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Balsa Inn have a spa?

There are no spa services available at this hotel.

How close is Hotel Balsa Inn to downtown Puno?

Hotel Balsa Inn is 0.4 mi away from Puno.

Hotel Balsa Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 51 out of 138 reviews
Rating 8 - Good. 61 out of 138 reviews
Rating 6 - Okay. 20 out of 138 reviews
Rating 4 - Poor. 4 out of 138 reviews
Rating 2 - Terrible. 2 out of 138 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent, quiet place close to everything
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Merly

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, staff were nice and accommodating
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time to Puna, but I hit the jackpot when I booked the Hotel Balsa Inn. Close to the main plaza and the main thoroughfare with all kinds of shops and restaurants, the hotel is super convenient to all that Puna has to offer. My room was clean and comfortable, and the spacious bathroom was particularly noteworthy (hot showers are sometimes hard to find in Peru!). Everyone at the front desk was incredibly helpful -- food recommendations, arranging tours, facilitating laundry services, etc. The breakfast buffet was a highlight -- lots of freshly-prepared options to start your day on a good note. If I ever return to Puno, I won't need to do a search for accommodations -- the Hotel Balsa Inn will be my first and only reliable choice.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Ilan

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for what you pay. Clean and decent breakfast. You cannot get more for the price.
Stayed 1 night in Jun 2023
Verified

4/10 Poor

nisha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is a property of two halves. Staff are excellent, friendly and helpful. Great location of hotel. Our room (3 single beds) was right by entrance to dining hall, the shower ‘window’ opened into staff hall and where public caught elevator to their rooms. The bathroom was covered in mould (ceiling, shower etc) the shower would was woeful, freezing cold one second and billing hot the second. The bedroom ‘window’ couldn’t be opened as backed onto staff quarters.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Myungjong

Liked: Cleanliness, staff & service
Seem ok but no air conditioner and the water was shut down in the morning.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

shi-yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

freddy

Liked: Cleanliness
Ok
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Deborah

As expected for the price and decent location for the central plaza and port. We had arranged an early check in for 7am, and arrived a bit earlier, but were able to access our room. Decent sized twin beds. Room was a bit dated and the only window was out into the main corridor so couldn't really have the curtain open. Generally seemed clean, but the floor was a bit grubby. We had to leave early in the morning before breakfast, but they kindly arranged a breakfast for us to takeaway.
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

Yu

Liked: Cleanliness, amenities
Disliked: Staff & service
Terrible experience with their brokered taxi service. We ordered private taxi service from JUL airport to Puno via the hotel. We waited at the arrival gate until we were the last passengers left and the driver never showed us. I called the hotel multiple times, they either couldn't understand my questions in English, or deliberately led me wait without giving any response. We finally decided to take the shared van and I left a message to the hotel on Expedia where I did the booking, and the hotel staff never checked my message (not read) even after our checkout. Our check-in was also not very smooth. They couldn't find the key to our room and after 5 min of futile search had to give us another one. Our room is really weird, there is no ventilation fan in bathroom so it had a small window/opening towards outside. Except in our room it that opening was to the corridor! That raised some privacy concerns. Buffet breakfast is fairly basic but for this price no complaints. Overall I just can’t recommend a hotel that can’t keep up its promises/services especially when it was mostly relied upon.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Marie-Ginette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout est parfait
Stayed 1 night in Oct 2025
Verified

8/10 Good

Susanne

Liked: Cleanliness, staff & service
Frühstück war in Ordnung. Leider gibt es nur bis acht Uhr Frühstück. Zimmer waren sauber. Personal war sehr freundlich.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación cerca de la catedral. Empleados amables y con buen desayuno. Aconsejado
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é bem localizado. O café da manhã é satisfatório. Precisa de um pouco de atualização, mas o chuveiro é quente . Um bom custo benefício.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Irene

Liked: Cleanliness, staff & service
Disliked: Room comfort

Puno

Rummen var så små. Ingen utsikt från de 2 fönster som fanns. Man stirrade in i en cementvägg. Servicen var bra, trevlig perdonal.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Roxanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bien ubicado, con calentador, caja fuerte en el cuarto, heater un plus, desayuno basico poco personal en la cocina no habia nada de desayunar a las 6:30 no contaron la gente que se estaban quedando en el hotel, pero por lo demas todo bien.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Jazmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fácil acceso a la plaza de armas de Puno, habitación espaciosa
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Vi blev flyttade till Casona plaza på grund av någon renovering så ger betygen därefter. Bra hotell, låg bra till och hade trevlig personal. Dock extremt lyhört, vaknade på nätterna för att man hörde dörrar och om grannen duschade.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

María Luisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia en balsas Inn

Muy atentos, desayuno muy bueno
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel sencillo, pero limpio y cómodo

Muy buen servicio y colaboración del personal de recepcion
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

LYDIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermosa habitación.

El hotel muy bien, como recién remodelado igual la habitación. Cómoda , espacio suficiente, calefacción y vista maravillosa a la montaña.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hot and powerful shower

Read the review by a Japanese traveler, he was right, this hotel has powerful hot water shower. Only block away from the main square. Lots of restaurants and at least four ice cream shops!
Stayed 1 night in Apr 2022
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
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Stayed 3 nights in Feb 2020
Verified

8/10 Good

Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities

worth it

good hotel, but compact rooms. very close to main area.
Stayed 2 nights in Oct 2019