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Eloisa Royal Suites

3.5 star property
3.5-star hotel near Jpark Island Waterpark

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Photo gallery for Eloisa Royal Suites

Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Executive Room, 2 Double Beds | Balcony
Reception
Buffet
Property grounds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
MV Patalinghug Jr. Avenue, Basak, Lapu-Lapu, Cebu, 6015
  • Place, Mactan Export Processing Zone
    ‪1 min walk‬
  • Place, The Outlets at Pueblo Verde
    ‪2 min walk‬
  • Place, Mactan Town Center
    ‪13 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Studio, 1 Queen Bed

Standard Studio, 1 Queen Bed

Standard Studio, 1 Queen Bed

7.4 out of 10
Good
(16 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed

Junior Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed

8.0 out of 10
Very good
(4 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(8 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Lapu-Lapu

Near the airport.You'll be steps from The Outlets at Pueblo Verde and a 5-minute walk from Mactan Export Processing Zone. City Times Square and Mactan Town Center are also within half a mile (1 km).

What's nearby

  • Mactan Export Processing Zone - 1 min walk - 0.1 km
  • The Outlets at Pueblo Verde - 2 min walk - 0.2 km
  • City Times Square - 8 min walk - 0.7 km
  • Mactan Town Center - 13 min walk - 1.1 km
  • Gaisano Island Mall Mactan - 6 min drive - 2.2 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 14 min drive

Restaurants

  • ‪Lobby Lounge - ‬6 min walk
  • ‪Jollibee - ‬4 min walk
  • ‪Pick Up Coffee - ‬5 min walk
  • ‪The Original AA BBQ - ‬4 min walk
  • ‪Sinangag Station Pueblo Verde - ‬4 min walk

About this property

Eloisa Royal Suites

3.5-star hotel near Jpark Island Waterpark
Eloisa Royal Suites offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. The business-friendly Eloisa Royal Suites also features gift shops/newsstands, concierge services, and laundry facilities. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

This 3.5-star Lapu-Lapu hotel is smoke free.

  • 66 guestrooms or units
  • 3 buildings
  • Built in 2013
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Pool or billiards table
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Eloisa Royal Suites offers 66 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated accommodations include desks. Beds feature memory foam mattresses. This Lapu-Lapu hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. Housekeeping is provided daily.

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  • Parking included
  • Free WiFi
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Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free extended parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Individual decor
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Eloisa Royal Suites

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. 

Property Registration Number 8641084

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Eloisa Royal Suites
Eloisa Royal Suites Hotel
Eloisa Royal Suites Hotel Lapu Lapu
Eloisa Royal Suites Lapu Lapu
Eloisa Royal Suites Cebu Island/Mactan Island
Eloisa Royal Suites Hotel Lapu-Lapu
Eloisa Royal Suites Lapu-Lapu
Eloisa Royal Suites Hotel
Eloisa Royal Suites Lapu-Lapu
Eloisa Royal Suites Hotel Lapu-Lapu

Eloisa Royal Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 470 out of 1004 reviews
Rating 8 - Good. 358 out of 1004 reviews
Rating 6 - Okay. 118 out of 1004 reviews
Rating 4 - Poor. 26 out of 1004 reviews
Rating 2 - Terrible. 32 out of 1004 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephane

Excellent staff, amazing service. Great little restaurant for breakfast. Didn’t use the pool but sounded like it was a nice place to relax. Recommend all the way. The only thing missing would be a bit bigger rooms with a small table and a couple of chairs to have maybe a little meal in your room.
Stayed 1 night in Oct 2025

6/10 Okay

Philip

Gym is ok
Stayed 2 nights in Oct 2025

10/10 Excellent

Aquilino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is small and shallow
Stayed 3 nights in Sep 2025

4/10 Poor

James

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Well it didn’t help that we got moved from our room as soon as we got settled. The bed was so hard my back still hurts, you are better off on the floor. First night they had a function so I listened to a subwoofer until past midnight. Food sucked, breakfast was terrible and 100% tailored to Koreans. Would not stay here again and wished I had chosen differently. The hotel visually is quite nice but run down.
Stayed 1 night in Sep 2025

8/10 Good

Lucien, Brantford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at Eloisa many Times and the place is very clean but the best part about this Hotel is it’s Staff. So Great and Helpful. Johnny
Stayed 3 nights in Sep 2025

8/10 Good

Luzviminda

Liked: Cleanliness, amenities, property conditions & facilities
P
Stayed 1 night in Sep 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. The staff are very accommodating. They have really good food and room service. An amazing breakfast.. not like your typical American breakfast at a hotel I’m talking like a full buffet with local foods. Everything you could ever want is within walking distance. Outlet malls grocery stores 711 tons of street food.
Stayed 1 night in Sep 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 3 nights in Sep 2025

10/10 Excellent

J Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staffs were excellent. Will definitely come back.
Stayed 2 nights in Sep 2025

10/10 Excellent

merineza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

KEMPER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property! There were 3 of us with luggage, so a bit tight, but very nice overall! Thanks!
Stayed 1 night in Sep 2025

2/10 Terrible

Ryan

Stayed 1 night in Aug 2025

8/10 Good

Abigail

Liked: Cleanliness, staff & service, room comfort

Its alright.

Service was good. The room needs a refresh. Looks like mold on the wall, smells musty, walls peeling.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Five stars everybody awesome hospitality was magnificent
Stayed 1 night in Aug 2025

10/10 Excellent

Gladz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great pool and clean, my second visit, make sure to visit the coffee shop and the tower to play a game of free pool with city wide rooftop views
Stayed 1 night in Aug 2025

10/10 Excellent

Darrel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. I will be back. Nice room, friendly staff,really good free breakfast, and the dining room served great food also. Best hotel in Cebu.
Stayed 2 nights in Aug 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

leahrose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Evelyn

Stayed 1 night in Jul 2025

10/10 Excellent

michael

Travelled with group
Liked: Amenities
Very nice property
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place is close to airport with friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

marilou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like the free buffet breakfast...the room accomodation is pretty good
Stayed 3 nights in Jul 2025

10/10 Excellent

Christian, Amos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with everything no too far 👍
Stayed 1 night in Jul 2025

8/10 Good

Maria Jairus, Long Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities
Pros: -Convenient location. Walking distance to restaurants, and malls. -Excellent buffet breakfast. -Hospitable hotel staffs. They always greet the guests and very helpful. -The water heater was not functioning when we arrived but the hotel staff was able to fix it right away when we called them. - Airport shuttle every 2hrs. Cons: - Not responding to my email regarding airport pick up. But was able to contact them using their landline phone #. - There’s an annoying sound we hear at night. We think it was the heater on the hallway.
Stayed 2 nights in Jul 2025