Ratings based on 655 Guest Reviews

Hear it directly from our travellers
2.9 out of 5
63% of guests recommend
2.9 Room cleanliness
3.5 Service & staff
3.1 Room comfort
2.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 10, 2024 on Hotels
1 out of 5
by A traveller

Posted Mar. 3, 2024 on Hotels
The bed was not stable , Electric plug loose
2 out of 5
by A traveller

Posted Feb. 26, 2024 on Expedia
Such poor, falling apart facilities in the primary building. We had to move from newer building which had no heat. Then had to move twice for cleanliness (rooms hadn’t been vacuumed; shabby, old bedding and furniture in awful sgape.) Absolutely worst facility… NOT fitting for a QI property. ONLY positive is the staff who was extremely pleasant and trying to find us a clean room.
1 out of 5
by A traveller

Posted Jan. 28, 2024 on Expedia
We had no hot water. Told staff and refused to correct. I had to beg for another room so they took Me to room next store and that had no hot water. Finally staff gave us a room that had hot water but it was a basic room when we paid for a suit. We didn't get into a room with hot water until 4 in the morning and tried to explain to staff that we were downgraded because of their lack of hot water. I'd like a refund or a free night in a room equivalent to the suit I paid for.
2 out of 5
by A traveller

Posted Jan. 21, 2024 on Expedia
So first room they gave me a mice ran across the floor. The second room they gave me had roaches in it. I had took a picture of the roaches i saw.
3 out of 5
by A traveller

Old, but not bad

Posted Jan. 11, 2024 on Hotels
i read a lot of reviews saying it was filthy, but i don't always believe those and i needed a cheap overnight hotel after a flight that got in close to midnight. you could tell it was pretty old. i don't think it was particulary dirty per se, i think it was more that everything was so old it looked a little dirty. however, my room was very nice - a king bed in a roomwith a sitting room and it was clean. the entryway looked a bit updayted and was clean, the breakfast was only cereal, toast, yogurt or a tangerine - not exactly what they listed. the people were all very nice though
1 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 2, 2024 on Expedia
2 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 2, 2024 on Expedia
1 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 18, 2023 on Expedia
1 out of 5
by A traveller

Posted Dec. 11, 2023 on Hotels
Dirtiest hotel I’ve ever stayed in