Note fondée sur 6 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Disappointed & Falsely Advertised
Publié le 11 mars 2024 sur HomeAwayWe rented this location for the amenities that it offered. Unfortunately I was not informed that some of those amenities were not in working order. Paid for them but could not use them. Very upsetting. The hot tub did not work and was grossly disgusting when we opened it. The amount of what looked like dead skin inside made me sick!! The fire pit was filled with junk of past renters as was a trash can that was near it. Both these issues were reported to the rental agency and nothing was ever done to correct it or even reach out about it. The house had many other issues between screens broken, doors not in actual working conditions and so forth. Very upsetting paying for these things and not being able to use them.
Commentaires de Gestion de l’hôtel
26 mars 2024 par VrboOwner, Gestion de l’hôtel
Thank you, Jasmine, for your feedback! We are happy you enjoyed this home. We sincerely apologize you have found few issues in the home. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.
par un voyageur
Security
Publié le 1 août 2023 sur HomeAwayThe location and cleanliness were excellent. However the downstairs door to the deck would not lock. Property manager was aware of this BEFORE we checked in and said they couldn't get parts to repair door lock. We were not made aware of this until we tried to lock the door.
Commentaires de Gestion de l’hôtel
17 août 2023 par VrboOwner, Gestion de l’hôtel
Kathryn, thank you for your review. We sincerely apologize for the issues you experienced during your time with us.
We will be sure to pass your feedback along to our local manager, who will work with our homeowner to make the necessary upgrades. We look forward to hosting you again!
par un voyageur
Great time
Publié le 29 mai 2023 sur HomeAwayHad an excellent time. Would stay here again
par un voyageur
Great house
Publié le 21 mars 2023 sur HomeAwayWe enjoyed the size, location, and features of the house, especially the hot tub and sauna after skiing. We all slept well and had everything we needed. Would stay again!
par un voyageur de Marietta
Great house
Publié le 28 sept. 2022 sur HomeAwayHad a wonderful time in South Dakota and the house made our trip even more special.
par un voyageur
Quiet setting
Publié le 5 juill. 2022 sur HomeAwayThe place was very spacious and clean. It had all the amenities it mentions and probably more. It was very comfortable for our group. Not too far from Lead or Deadwood but we mostly stayed at the house since there was plenty of indoor and outdoor space.. The host group communicated frequently throughout the stay to ensure everything was satisfactory. Plenty of kitchen space - the double ovens were handy. Lots of bathroom space. And the game room was a very popular place for our family to chill. Thanks much!
