Ratings based on 222 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 1, 2024 on Hotels
by A traveller
Posted Feb. 18, 2024 on Expedia
by A traveller
Posted Dec. 28, 2023 on Expedia
This hotel was unsafe, unstaffed, and smelled like garbage throughout the building. We contacted the property to ask for a refund since we were completely unable to stay in our room. They refused to provide one.
Our family arrived on Christmas day to a hotel that was totally unstaffed. There wasn't even a phone number posted at the desk. We got into the room by downloading an app (guess it was a good thing we had a phone). Our room (which had no windows) had several problems. Loud water draining into a utility closet in our room constantly, a dishwasher that wouldn't stop beeping, neighbors blasting music, and open alcohol left in the fridge. I had to walk up and down the hallways (that smelled like trash) to find a phone number. I called the number about four times before it finally offered a voicemail. I left a voicemail explaining the issues. Our call was not returned. About 45 minutes later, we left the hotel.
The front door to the hotel was completely open. No key access required. Anyone could have wandered in (this was at 10pm at night) and right past the unstaffed desk to go anywhere in the building.
Comment from Hotel Management
Dec. 28, 2023 by Front desk, Hotel Management
Due to the Holiday our staff was not on site. I apologize for the inconvenience. We do have multiple cameras and multiple people of site monitoring them. We do our best to insure the safety and well being of our guests. Please reach out to our hotel staff mon-fri 8am-4pm for any concerns about maintenance or reservation statuses.
by A traveller
Posted Dec. 19, 2023 on Expedia
by A traveller
Posted Dec. 8, 2023 on Expedia
by A traveller
Posted Nov. 29, 2023 on Expedia
by A traveller
Posted Nov. 18, 2023 on Hotels
by A traveller
Posted Oct. 30, 2023 on Hotels
by A traveller
Posted Oct. 13, 2023 on Expedia
by A traveller
Good basic room
Posted Sep. 11, 2023 on HotelsBasic lodgings, for a good price, unique property, room kind of felt like a single occupancy dorm room, not sure it wasn't in its past, not a bad thing, had everything I needed. Breakfast was just basic grab bag items, there is a parking lot in back so don't feel like you need to park out front on the street.
