Nice location but terrible value, not a luxury place at all - they skimp on details. We had almost no interaction with the staff, and they didn't refresh our room, which would be fine but, e.g. there are only two coffee cups, no spare towels. Why am I paying this price and have to wash my own coffee cup for day two? Safe in the room didn't work, teabags were terrible quality/brand, and worst of all, room design is style over substance - why is the TV beside the bed when bed points towards window with no view (garden room). Pool /gym facilities are beautiful and not at all busy, so that was a big plus. It's a premier inn next to a David Lloyd gym but without enough parking.