Note fondée sur 663 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 nov. 2023 sur Expedia
L’hôtel est très bien situé si vous souhaitez faire du shopping (outlet à 5 minutes …). La chambre était propre et la literie confortable. Le seul reproche est le bruit du réfrigérateur (a faire remplacer). Pour ce qui concerne le breakfast, c’est sans plus, ça dépanne. Pour un hôtel 2 étoiles ça reste très correct dans l’ensemble.
par un voyageur de CHAMPLIN
Publié le 3 mai 2024
par un voyageur
1 night stay
Publié le 19 mars 2024 sur HotelsRoom was clean but hand soap dispenser was empty...
Commentaires de Gestion de l’hôtel
20 mars 2024 par Olivia RediResponse Specialist , Gestion de l’hôtel
Thank you, Howard, for telling us about your stay at the Red Roof Inn Leesburg. I am glad you found your room to be clean, despite the empty soap dispenser. Please accept our apologies for any inconvenience this may have caused. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 14 mars 2024 sur Expedia
Convenient and quiet
Commentaires de Gestion de l’hôtel
15 mars 2024 par Dannielle Rediresponse Specialist, Gestion de l’hôtel
Dear Lisha,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN LEESBURG. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the convenient and quiet location. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Dannielle Red Roof Management Rediresponse Specialist
par un voyageur
Publié le 11 mars 2024 sur Hotels
It was clean and very comfortable
Commentaires de Gestion de l’hôtel
12 mars 2024 par Red Roof Management , Gestion de l’hôtel
Thank you for taking a moment to leave a review, Michelle. The staff and I at the Red Roof Inn Leesburg appreciate your 10/10 score following your stay. I am happy that you found our hotel to be clean and comfortable. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
par un voyageur
Publié le 10 mars 2024 sur Expedia
Great place to stay for a night on a budget
Commentaires de Gestion de l’hôtel
12 mars 2024 par Red Roof Management , Gestion de l’hôtel
Thank you for taking a moment to leave a review, Jeffrey. The staff and I at the Red Roof Inn Leesburg appreciate your 4/5 score following your stay. I am happy that you found our budget friendly hotel to be a great place to stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
par un voyageur
Publié le 9 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 mars 2024 par Red Roof Management, Gestion de l’hôtel
Thank you for sharing your perfect rating with us, Ashley. Our staff at the Red Roof Inn Leesburg was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 5 mars 2024 sur Expedia
Very quiet peaceful. I had my big dog with me and one king bedroom was perfect and enough spacious for my dog. The area is beautiful to walk your dog and best perks is there is no extra pet fee. And very clean service, no bad smells, comfy bed and pillows. 10 on 10
Commentaires de Gestion de l’hôtel
6 mars 2024 par Nishaye RediResponse Specialist, Gestion de l’hôtel
Hello Zafrin, Thank you for taking the time to tell us about your experience at the Red Roof Inn Leesburg. We are happy that you were pleased with the cleanliness, the comfort of the pillows and the pet friendliness of the hotel, prompting your 5/5 rating. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 4 mars 2024 sur Hotels
You could feel springs in mattress and breakfast left a lot to be desired. Room and building seemed clean and kept up. Friendly and helpful staff. Decent for 1 night stay.
Commentaires de Gestion de l’hôtel
5 mars 2024 par Nishaye RediResponse Specialist, Gestion de l’hôtel
Dear Valued Guest, Thank you for writing to us about your recent stay at our hotel Red Roof Inn Leesburg. It's heartwarming to see that our amazing staff left an lastly impression during your visit by being very friendly, helpful and you loved the cleanliness of the room. However, I am disappointed that your overall experience did not meet your expectations. You indicated you were unsatisfied with the comfort of the mattress. Please accept our sincerest apologies for the impact this had on your stay with us. It is important to know that we value your feedback and your comments will be taken into consideration as our Red Roof team strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 3 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 mars 2024 par Nishaye RediResponse Specialist, Gestion de l’hôtel
Hello Gazi, The staff at the Red Roof Inn Leesburg and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
