As a guest of Wagon Wheel Inn, you'll find a hot tub, coffee/tea in a common area, and express check-out. WiFi is free in public spaces. Self parking is free.
Two stars for the friendly staff and R7 Lenox/Pittsfield location. Somewhat accessible, free parking, easy check-in, and no frills room. We didn't turn the A/C on despite the heat wave as we could see the lines of dust on & in it. If the crew is able, a deep clean and basic upkeep are very much needed. Disappointed for the peak price that we paid.
Hello. I had requested to pay in person at the property. When I checked in, I was told it was already paid. My travel companion expected to pay this bill, and although we tried to pay both at check in and check out, we were not allowed to. Now I have received a message from the Wagon Wheel showing that my credit card has been charged for this stay. And my friend was supposed to pay. This is not a good situation and I am not at all pleased.
This motel worked perfectly for our weekend at Tanglewood. We had two rooms for our group, and they were perfectly clean, and it was quiet at night. The facilities are outdated and could use a renovation. But for location - just a short drive to Tanglewood - and cleanliness, it fit the bill. Also, the service was excellent.
Seems like a lot of homeless people live there in my eyes it look like it needs to be tore down and the peopleâs outside smoking and drinking a beer at night kept me awake. Weâll never stay there again.
In the first room we were shown, the bed was unmade and the trashcan was full. We were shown a different room, and here the a/c was on full blast. We managed to turn it down some, but it was noisy all night long.