We have been in touch already to attempt to get a refund - we had to move to another property.
Summary:
1. We arrived with a single sheet covering the mattress, not tucked in and with a solitary pillow. We had to sleep in tracksuits.
2. The property wasn't clean.
3. No soap, shampoo, etc as advertised.
4. When the fire brigade arrived on the 2nd night, they were unable to contact the owners.
THEY CUT THE WIRES TO THE FIRE ALARM.
Police arrived and advised us to leave the next day as the fire alarm was no longer functional.
Customer service was terrible - they hung up on me and the contact at hotels.com was unable to get in touch with them also
If you are planning to party all night, this place is fine. But if you want to sleep, forget it. It's on a street with night clubs that are allowed to blast loud music until 6 AM and closing windows would not help.
It was close to a squat. Broken glass n furniture in common areas. There were 5 hammer marks on the door where someone tried to break in to the apartment. There was a homeless guy living in the stairwell ffs. I had to leave n find somewhere else. Despite telling Expedia all the they have failed to get back to meâŠ.
Die Untetkunft war nur oberflĂ€chlich gereinigt. Unter dem Bett Staub und Dreck ohne Ende. Bad auch nur sehr oberflĂ€chlich gereinigt. Dusche verkalkt. Duscharmstur defekt. TerassentĂŒr defekt. Verdunklungsrollo defekt. Umgebung ist Partymeile. Musik und Geschrei bis 7.00 Uhr auf der Strasse. Danach wurde die Strassenreinihung massiv von der Polizei unterstĂŒtzt um die Strasse reinigen zu können. GrundsĂ€tzlich ist LĂŒttich auf Grund des tollen Weihnachtsmarktes eine Reise wert.